Scammed Out Of Trans-cendentals

| USA | Criminal & Illegal, Hotels & Lodging, Liars & Scammers, Money

(I’m working at a hotel for the first time by myself late at night. A strange-looking customer walks in. I assume she’s a woman by her dress and heels she wears.)

Strange Customer: *in a strangely deep voice* “Hello, I’d like a room, if you don’t mind… Here’s my ID and credit card.”

(She hands them to me. I run it through.)

Me: “Sorry, it’s declined.”

Strange Customer: *strangely unsurprised* “Oh, I’ve been using it all day; probably I’m at my limit! Let me call my bank.”

(She makes a phone call that I can’t hear. I sense something amiss, and quickly photocopy her ID. She turns back to me.)

Strange Customer: “My bank says it’s all right now.”

Me: *running it again* “It still says declined.”

Strange Customer: “Oh, no, sweetie. All you have to do is put in this code…”

(She says a code and baffled, I type it in, doubting it will work. To my shock, it does, and the credit card goes through.)

Me: “Okay… well. Here’s your keys and sign the reg card…”

(I give her back the card and ID, and she saunters off. I think nothing of it until the next week, when a police officer comes by.)

Officer: “Yesm I need to talk to you about this guy.” *holds up photocopy of ID*

Me: “Oh yeah… I remember… Wait a minute — ‘he’?”

Officer: “Yes. Did he have a disguise?”

Me: “Yes, he was dressed as a woman!”

My Boss: “Come on, [My Name], that is clearly a man in the picture!”

Me: “I know. I just thought that he was a really ugly woman…”

Trying To Take Sides

| CA, USA | Hotels & Lodging

Me: “Thank you for calling [Hotel]. This is [My Name]. How can I help you?””

Caller: “I wanted to book a room for tonight.”

Me: “We are sold out for tonight.”

Caller: “So there’s nothing available?”

Me: “Yes, we are sold out.”

Caller: “What about the other side?”

Me: “Other side of what?”

Caller: “Are you sold out on the other side of the hotel?”

Me: “Yes, we are sold out… The other side, too.”

Her Head Is Already In The Clouds

| London, England, UK | Extra Stupid, Hotels & Lodging, Tourists/Travel

(I’m a duty manager at a five-star hotel, which is part of an international chain. I’ve just been up to the top floor to let one of our highest tier loyalty program members into her room to find her passport she’d forgotten and we take the lift back down to the lobby together…)

Guest: “So if I’m going to Amsterdam what will they let me take with me?”

Me: “…Flying there?”

Guest: “Yeah! From Gatwick.”

Me: “O… kay… You mean like in your luggage?”

Guest: “Yeah, like, what type of bag?”

Me: “Oh!! Well that usually depends on the airline. Who are you flying with?”

Guest: “Jeanette.”

Me: *blank look*

Guest: “She’s my best friend.”

Me: “No…”