Failed At The Name Game

| Yakima, WA, USA | Hotels & Lodging

Me: “Thank you for calling the Yakima Hotel. My name is [My Name]. How can I help you?”

Caller: “Yes, I would like to talk to the front desk of your Yakima, Washington location.”

Me: “Yes, this is the front desk. My name is [My Name].”

Caller: “Okay, I need you to transfer me to someone at the front desk.”

Me: “Yes, this is the front desk. My name is [My Name]. How can I help you?”

Caller: “Oh, okay. What’s your name?”

Me: “…”

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Failed At The Name Game

Employees Who Have Spirit

| GA, USA | Hotels & Lodging, Money, Tourists/Travel

(I am a hotel concierge, and a few customers are talking about the prices of late-night ghost tours of the city.)

Customer: “What’s the price of [Tour #1]?”

Me: “That one is [Expensive Price], and it’s inside an air-conditioned trolley that goes through most of downtown.”

Customer: “What’s the price of [Tour #2?]”

Me: “That one’s [Cheap Price], and it’s a walking tour inside of a graveyard. There’s also a tour in a modified hearse that’s [Cheaper Price], and it’s the most economical.”

Customer: “Well, what tour can I get for two dollars?”

(Most of the prices are over twenty dollars, and my mother has a strange way of dealing with customers that try to lowball the prices.)

Me: “For two dollars, I’ll take your family into the bathroom, turn off the lights, and go ‘WoooOOOooooOOO!’ like a ghost.”

Speaking Up Can Get You Down

| USA | Crazy Requests, Family & Kids, Hotels & Lodging

Me: “Hello, this is [Hotel] in [City, State]. My name is [My Name]. How may I direct your call?”

Caller: *with kids screaming in background, on a busy highway, on speaker* “WHAT?! SPEAK UP! I CAN’T HEAR YOU!”