The Hangover

| Starkville, MS, USA | Food & Drink, Hotels & Lodging

(I work reception in a hotel. After having a wedding party stay in the hotel overnight, a few members of said party approach me at the front desk.)

Female Patron: “Um, yeah… We can’t find our friend.”

Me: *somewhat taken aback* “You… can’t find him? What room was he staying in?”

Female Patron: “That’s just it. He’s my fiancé and we were sharing a room. He never came back last night after the reception and now we can’t find him.”

Me: “Does he have a cell phone? You could try calling him, see if he answers.”

(It’s determined by the missing patron’s friends that the situation is not necessarily an emergency just yet; they decide to wait a while for their buddy to turn up as they take turns trying to reach him on his cell. But after a few hours of luckless calling and searching, they return to the front.)

Female Patron: “We still can’t find him.

Me: “Let me call my manager.” *calls and explains the situation*

Manager: *on the phone* Oh, I know who you’re talking about. Someone found him passed out drunk in the middle of the third floor hallway last night, wearing nothing but boxer shorts and hugging a pizza box. He was too incoherent to tell us who he was here with or which room he was staying in, so we put him in a vacant room to sleep off the alcohol.”

(I relay the information to the concerned patrons and they go to retrieve their very hungover friend from his temporary room. Upon checkout…)

Drunk Patron: “Hey, has this ever happened before?”

Me: “Not that I can recall, sir.”

Drunk Patron: *grinning* “Awesome! First time for everything!”

Not A Fan Of Your Coldness

| NB, Canada | Bizarre, Extra Stupid, Hotels & Lodging

(A guest approaches the front desk early in the morning to check out. I greet him.)

Me: “Good morning! Checking out, I see; what’s the room number?”

Customer: “It’s room 115.”

Me: “Wonderful, Mr. [Customer], and did you enjoy your stay?”

Customer: “No, I did not, and I think I should be compensated.”

Me: “Oh? I’m so sorry to hear that; what was the problem you had?”

Customer: “There was no heat in the room! I froze all bloody night and barely got any sleep. Why should I have to pay for a room with no heat in February?”

Me: “I’m so sorry to hear that, sir. I will definitely have this taken care of right away. I just need to know exactly what the problem was. Was the heater running but not producing heat? Was the temperature display on the wall not working?”

Customer: “Oh no, everything was working. I just didn’t have heat.”

Me: “I don’t understand. Did you turn on the heat and increase the temperature and it get any warmer?”

Customer: “Oh, I don’t know. I just pressed the button that said fan and a fan came on and it got cold so I went to bed.”

Me: “Okay… were you not able to turn the fan off or to turn the heat on?”

Customer: “I don’t know; I didn’t try.”

Me: “I see. Did you call the front desk to ask for assistance?”

Customer: “NO! I told you, I pressed the button that said fan, the fan came on and it got cold, so I just went to bed.”

Me: “So, let me see if I’ve got this straight. You slept in a room with a fully operational heater, you turned on the fan instead of the heater, made no attempts to correct your own error, and now you want a discount because you were cold.”

Customer: “Well, when you say it like that you make it sound like I’m an idiot.”

1 Thumbs
1,748
VOTES

I Smell A Rat

| Canberra, ACT, Australia | Crazy Requests, Hotels & Lodging, Pets & Animals

(A guest rings up hotel:)

Guest: “This is a strange request, but is it possible to bring live rats and keep them in the room overnight?”

Stop And Stair, Part 2

| USA | Bad Behavior, Hotels & Lodging

(It’s around two am. A group of customers, in their mid 20s, a blonde woman, a brunette woman, and two guys, enter. They are all being rowdy and clearly very drunk.)

Me: “Guys, please keep it down. Some people on the first floor are trying to sleep.”

(Clearly annoyed that I rained on their parade, they scowl and press the button for the elevator. After a few minutes…)

Blonde Woman: “Hello?! Where’s the f****** elevator?”

Brunette Woman: “It sure is taking a loooong time.”

Blonde Woman: “Yeah, I might as well take the f****** stairs. Where’s the f***** stairs?!”

Me: “They’re right over there.” *points*

(The blonde woman stares at me like I just told her to run around outside naked, and just then the elevator doors swing open,)

Brunette Woman: “Come on, the elevator is finally here.”

(As they’re getting into the elevator, I hear the blonde woman say this in an insulted tone.)

Blonde Woman: “The clerk ACTUALLY told me where the stairs are! Can you believe it!?”

The Vegetarian Contrarian

| TN, USA | Food & Drink, Hotels & Lodging

(I work as a concierge at a very upscale hotel. Guests from out of town usually trust my word completely, but every now and again, a guest tries to best me with their knowledge from online reviews.)

Guest: “Hi, I have a list of four Cajun restaurants in the city, and I’d like to run them by you.”

Me: “Of course, go right ahead!”

(The guest then names a popular vegetarian-friendly restaurant with one nearby location.)

Guest: “But I saw on the website that one location only had a vegetarian menu.”

Me: “That is one of my favorite places for cajun, and their menu is vegetar—”

Guest: “And I don’t want vegetarian. My husband needs to try real Cajun!”

Me: “Yes ma’am, I understand. Their menu is vegetarian-friendly, but they still have plenty of meat options.”

Guest: “I don’t want the location that’s vegetarian, and I saw on the website that one of them is vegetarian only.”

Me: “Well, ma’am, while both locations are vegetarian-friendly, they will still have the meat options for you. There is a location just one block away on [Street] that—”

Guest: *In a condescending, pointed tone* “I don’t mean to contradict you, but I saw on the website that-” *location one block away* “-is the one that is vegetarian only.”

Me: *folding my hands politely in front of me* “I had chicken there two weeks ago.”

Guest: “…”

Guest’s Husband: “So how do we get to that one now?”

1 Thumbs
1,121
VOTES
Page 16/76First...1415161718...Last