Our car broke down the night before we were travelling across southern Norway. Due to the stress from a broken car, getting a rental, packing and managing the cats, I (him) elegantly stepped in as the not-always-right when my better half (her) left open the confirmation e-mail from the hotel which stated “Check-in 3 pm.”
Clerk; Welcome to [hotel]. How can I help?
Me: Hi! I’m [me]. We have a reservation on [my better half].
Clerk: Ah, yes!
Me: I happened to see the confirmation with check in from 3pm. We haven’t left home yet since our car broke down, and we just picked up a rental, so we haven’t left yet and won’t be with you so early.
Clerk: Oh, no, that’s not it. Check in is not available before 3pm, not that you have to be here by then.
Me: ..ehm.. *facepalm* Of course! Sorry, and thank you so much!