I Smell A Rat

| Canberra, ACT, Australia | Crazy Requests, Hotels & Lodging, Pets & Animals

(A guest rings up hotel:)

Guest: “This is a strange request, but is it possible to bring live rats and keep them in the room overnight?”

Stop And Stair, Part 2

| USA | Bad Behavior, Hotels & Lodging

(It’s around two am. A group of customers, in their mid 20s, a blonde woman, a brunette woman, and two guys, enter. They are all being rowdy and clearly very drunk.)

Me: “Guys, please keep it down. Some people on the first floor are trying to sleep.”

(Clearly annoyed that I rained on their parade, they scowl and press the button for the elevator. After a few minutes…)

Blonde Woman: “Hello?! Where’s the f****** elevator?”

Brunette Woman: “It sure is taking a loooong time.”

Blonde Woman: “Yeah, I might as well take the f****** stairs. Where’s the f***** stairs?!”

Me: “They’re right over there.” *points*

(The blonde woman stares at me like I just told her to run around outside naked, and just then the elevator doors swing open,)

Brunette Woman: “Come on, the elevator is finally here.”

(As they’re getting into the elevator, I hear the blonde woman say this in an insulted tone.)

Blonde Woman: “The clerk ACTUALLY told me where the stairs are! Can you believe it!?”

The Vegetarian Contrarian

| TN, USA | Food & Drink, Hotels & Lodging

(I work as a concierge at a very upscale hotel. Guests from out of town usually trust my word completely, but every now and again, a guest tries to best me with their knowledge from online reviews.)

Guest: “Hi, I have a list of four Cajun restaurants in the city, and I’d like to run them by you.”

Me: “Of course, go right ahead!”

(The guest then names a popular vegetarian-friendly restaurant with one nearby location.)

Guest: “But I saw on the website that one location only had a vegetarian menu.”

Me: “That is one of my favorite places for cajun, and their menu is vegetar—”

Guest: “And I don’t want vegetarian. My husband needs to try real Cajun!”

Me: “Yes ma’am, I understand. Their menu is vegetarian-friendly, but they still have plenty of meat options.”

Guest: “I don’t want the location that’s vegetarian, and I saw on the website that one of them is vegetarian only.”

Me: “Well, ma’am, while both locations are vegetarian-friendly, they will still have the meat options for you. There is a location just one block away on [Street] that—”

Guest: *In a condescending, pointed tone* “I don’t mean to contradict you, but I saw on the website that-” *location one block away* “-is the one that is vegetarian only.”

Me: *folding my hands politely in front of me* “I had chicken there two weeks ago.”

Guest: “…”

Guest’s Husband: “So how do we get to that one now?”