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Ending His Competitive Streak

| NY, USA | At The Checkout, Awesome Workers, Liars & Scammers, Popular

(I am a customer, picking up a few things for a project at home. I get my things and go to the cash registers to check out. I arrive in the middle of an argument between a cashier and a customer.)

Customer: “I don’t care what your policy is; you have to match this price!”

Cashier: “I am sorry, sir, but as I have already told you, we can’t price match unless it is the exact same product. This is [Brand #1] and that advertisement is for [Brand #2].”

Customer: “They would do this at [Competitor]!”

Cashier: *reaches into pocket of her apron, pulls out a sheet of paper, and hands it to the customer* “Well, sir, you are welcome to go to [Competitor].”

(The customer then yells in frustration and storms off. I get up to the cashier and set my things on the counter.)

Me: “What was that you just gave him?”

Cashier: “He comes in at least once a week to try some scam to get stuff for cheap or free, and I got sick of it. He almost always ends with ‘they do this at [Competitor]’ and I figured, since it is my last week here before I go back to school, I would give him directions and a map to the nearest [Competitor] store.”

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Legal Tax Is Illegally Taxing

| MN, USA | Home Improvement

(I work in building materials at a large hardware chain where I commonly do estimates for all sorts of projects. On a slow night, a customer with a fairly thick accent comes up and we work up a drywall estimate for his basement.)

Me: “Alright, so, your total is [amount] before tax. Is this something you would like us to deliver or are you picking it up yourself?”

Customer: “How much is delivery?”

Me: “For a driveway drop off it would be [amount].”

Customer: “Really? I guess I’ll pick it up tomorrow.”

(The customer leaves and returns within a few minutes and hands me the paper.)

Customer: “The girl at the register tried to charge me more than what is on this sheet! I want you to come with me to make sure I only pay this.”

Me: “I’m sorry about that, sir, but the system is set up to only charge you this number on the paper. How much was the bill?”

Customer: *slightly higher than ticket amount*

Me: “Okay, but this ticket is just for the pre-tax total. Tax is applied at the register.”

Customer: “Taxes?! Why should I have to pay taxes? I’m an illegal!”

Me: *stunned* I’m sorry, sir, everyone pays taxes. It’s the law.”

Customer: “Then I guess I will have to buy my products from people who don’t charge tax!”

(He stormed off and left his purchase ticket with me.)

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Caught Red-Painted

| USA | Home Improvement, Liars & Scammers, Popular

(I work in the paint department. We have a policy of changing the color of left-behind paint or stain after closing, since it gets marked down in price. A contractor orders several five-gallon tubs of wood stain in a natural color, but never comes to get it. I have a hunch, and dye each five-gallon a vastly different, but still usable color. Sure enough the next day he comes in, goes straight for the marked down stain, and begins loading them onto his cart before he notices the colors are all different. He angrily storms over to the desk.)

Contractor: “Why are these all different colors?”

(Knowing full well he had ordered them and left them on purpose, I smile.)

Me: “Well, when paint or stain is left over a day, we change the color so would-be thieves don’t come back the next day and try to get their paint for a fraction of the cost.”

(He sputtered at me angrily, and left in a huff with only two of the closest-matching colors he could find. The rest were bought throughout the day by other people.)