And The Father Of Despair Is On Aisle Three

| MT, USA | At The Checkout, Bizarre, Funny Names

(I am doing a return for a customer. She is getting money back for it. I have to get a manager to come up to open the register. To do so, I call over our walkie-talkies.)

Me: “Can I get an M.O.D to customer service?”

Customer: “M.O.D?”

Me: “Oh, M.O.D just means ‘manager on duty.'”

Customer: “Oh! I thought it stood for ‘Mother of Destruction!’”

Living By A (Bar)Code Of Honesty

| Wellington, New Zealand | Awesome Customers, Home Improvement

(I am working customer service when an elderly couple with no items walk up to the counter and hand me a barcode.)

Me: “Hi, how can I help you today?”

Elderly Man: “Yes, we would like to purchase this item please”.

Me: “Oh, did you want to pay for it now and pick it up later? In that case I’ll need a couple of your details.”

Elderly Man: “No, that’s not it. Yesterday we purchased all these garden products and noticed the lady at the checkout forgot to scan this barcode. I’d like to pay for it.”

(I stand there, very much surprised.)

Me: “Yeah, sure thing.”

(I scan the barcode and the elderly woman pays. I stop them before they leave.)

Me: “By the way, can I still grab your details? I’ve never had anyone come back and do what you just did. I’ll pass them onto my manager and see if I can get them to send you something for being so honest.”

(The elderly couple smiles brightly, and the man gives me a business card. After they leave, I attach the card to a note to my manager explaining the situation. As far as I know, they didn’t get anything from her, but they got a whole lot of respect and admiration from me!)

Polite Touch

| St.Louis, MO, USA | At The Checkout, Family & Kids, Theme Of The Month, Top

(I am working the register when a young girl of about four or five approaches.)

Little Girl: “Excuse me, but do you sell bottled water?”

Me: “We sure do sweetheart; it’s right by the self check out.”

(The little girl walks over to the coolers and grabs a water. She stops by her mother who is nearby in an aisle and then comes back to me.)

Little Girl: “I told my mommy I was feeling a bit dehydrated, so she said I can buy this.”

Me: “You sure can! That will be [total].”

(She hands me $2, and I hand her her change.)

Me: “Thank you for being so polite; enjoy your water!”

Little Girl: “You’re welcome, ma’am. My mommy says you should be polite to people because it makes them happy, and I like to make people happy.”

(She certainly put a smile on my face for the rest of the night!)