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An Attitude Trans-formation

| Bradenton, FL, USA | Food & Drink, Language & Words, Popular

(The maintenance man is cleaning the restrooms. He places his cleaning cart in front of the women’s restroom with a sign attached, which reads: “Restroom closed for cleaning. Please use unisex restroom.” I am working at self-checkout, which is next to the restrooms.)

Customer: *to me* “So, I can’t use the bathroom?”

Me: “Yes, ma’am. The unisex restroom is open.”

Customer: “What?! I’m not a unisex!”

Me: “Ma’am… the unisex restroom is just a one-person restroom that can be used by anyone.”

Customer: *yelling* “I am not a unisex! Why would you tell me to use a restroom for a unisex?! I will NOT use their restroom!” *stomps out of the store*

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And The Gloves Come Off

| Ireland | At The Checkout, Money, Popular

(I’m on tills by myself and for the last 30 minutes I’ve been watching a lady trying on all our different work and garden gloves. I had tidied and re-priced that section only a few hours earlier; however, she has put nothing back in the right place and thrown gloves all around the rack as she takes them on and off. This lady is notorious for trying to get everything for well below the marked price. She finally walks up to the counter and throws down 2 pairs of heavy duty gardening gloves.)

Customer: “How much are these? There’s no prices down there for anything!”

Me: “Sure, they’re €5.99 and €11.99.”

Customer: “That can’t be right! Why are they more expensive?!”

Me: “The €5.99 ones are lightweight gloves. You’d use them for weeding or planting flowers. The €11.99 ones are much thicker gloves. They’re made for handling thorny plants.”

Customer: “Well, that’s the last pair down there. Surely you’ll knock a few euros off to get rid of them.”

Me: “We’re just low on stock. We’re getting more of them in next week.”

Customer: “Well, they were hanging on a peg that said €4.99 down there so you have to give me the gloves for that!”

Me: “Oh, so the section is priced?”

(The customer glared at me, before throwing €5.99 down on the counter and walking out in a huff with the cheap pair of gloves.)

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Glossing Over Your Valid Points

| Ireland | Family & Kids, Home Improvement, Popular

(A customer comes up to me with a five-litre tin of white satin finish paint.)

Customer: “Hey there, is this the right paint for painting wood?”

Me: “It is.”

Customer: “So it’s fine for painting my skirting boards?”

(I ask the woman a few follow up questions and I learn that her skirting boards are already painted with a high-gloss paint. I explain to her that if she wants to go for a satin finish, she would need to sand off the gloss paint entirely and start fresh with the satin finish.)

Customer: “F*** that! I ain’t doing all that work! Hold on, I’ll be back in a moment.”

(The woman goes off with the five-litre tin of paint and comes back with a small one-litre tin of gloss paint.)

Customer: “I’m not going redoing all my skirting boards! This will be fine for topping up the few bangs and scratches from the kids, right?”

Me: “Yep! If you’re happy with the gloss, there’s no reason to go doing all that work.”

(Another woman walks over, the customer’s sister, and slams the original five-litre tin of satin finish paint back onto the counter.)

Customer’s Sister: “YOU’RE GETTING THE WRONG PAINT!”

Customer: “Well, this girl told me that if I wanted to use that paint, I’d need to strip all my skirting boards.”

Customer’s Sister: “Yeah, so, and?”

Customer: “I’m not bothered doing that.”

Customer’s Sister: “BUT THIS ONE DOESN’T EVER YELLOW!”

Me: “Actually, it will eventually. Gloss finishes will yellow faster than satin finishes but, after a while, all those all oil based paints will start to yellow. I can show you our ‘Stay White’ range of wood paint if you like?”

Customer’s Sister: *to me* “YOU HAVEN’T A CLUE.” *turns to her sister* “DO YOU WANT MY HELP OR NOT?”

Customer: “Are you going to paint it for me?”

Customer’s Sister: “No! Of course not! I only told you that your skirting boards are yellow and that you need to repaint them! I put satin finish on my skirting boards six months ago and they still haven’t yellowed!”

Me: “Well, six months isn’t actually that long. It would take a lot longer than that for it to start to yellow.”

Customer’s Sister: *to me* “BE QUIET!” *to sister* “AM I WANTED HERE OR NOT?!”

Customer: “No, I’m fine with the paint I have here. Thanks, sis.”

(The woman’s sister stomps out of the shop muttering.)

Customer: “Don’t mind her; she gets a bit upset when people don’t take her advice, but she’s daft as f***. I don’t think my skirting boards look yellow anyway.”

Me: “Um… okay.”

(We finish the transaction as normal, the woman thanks me and leaves. My manager pokes her head out of the office.)

Manager: “What was all that about?”

Me: “I think I just started a family fight.”

(The strangest part came half-an-hour later when, after the shop had closed, I was sitting in my car, rooting through my bag and when I looked up, the woman’s sister was standing there giving me the finger!)

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