Milking The Comments Box For All It’s Worth

, , , | Right | September 13, 2017

(I work at a grocery store that offers customers 50 free fuel points in exchange for a survey.  Whenever a customer completes a survey, they get 50 fuel points added onto their rewards card. The survey also comes with a comments section, which associates can read off a paper in the back room. This is one of them.)

Comment: “I WASN’T SURE HOW TO TELL THE BAGGER I WANTED MY MILK IN A BAG WHEN THEY ASKED BECAUSE I DID NOT WANT MY MILK TO LEAK. SURE ENOUGH, AS SOON AS I GOT HOME, MY MILK HAD LEAKED.

(A simple “yes” would suffice when baggers ask if the customer wants their milk in a bag…)

In The Name Of Fraud

, , , , , | Right | June 15, 2017

(I work behind the service desk of a grocery store that offers Western Union. For fraud protection, the max amount of money you can send to someone without requiring ID (but must require a test question) is $299.00. For the past few months, a gentleman going by the name Willis would stop in to send money to the same two people every day. He claims that both of those people do not have ID and will send the max amount. After a week of this, I sense something odd going on so I talk to my manager. She waves it off and tells me to keep sending the money. This goes on for a few months until I’m sent to a different store for some training. As I’m closing up the desk at the store I’m training at, I’m sorting through some Western Unions and notice very familiar handwriting along with a very familiar address… The only problem is that the sender is going by the name ‘Thompson.’ The next day I’m back at my old store and Willis/Thompson walks up to send more money.)

Me: “I’m sorry but I can’t send money today.”

Customer: “Why not? You had no problem before.”

Me: “Because I can’t tell if you’re Willis today or Thompson. Which is it?”

(The customer hurried out of the store. It’s been three months and I haven’t seen the man return.)