This Little Hamster Has Gone To The Place Beyond The Pines
CONTENT WARNING: Animal Abuse, Death
The phone rings.
Coworker: “Thank you for calling [Pet Store]. This is [Coworker]. How can I help you?”
Caller: “Hi, do you sell Winter White hamsters?”
Coworker: “Yes, we do. Do you need any help or information with them?”
Caller: “Well, you see, I bought a hamster from you about a year and a half ago, and it was almost always covered in bloody scabs, cysts, and other unsightly disgusting wounds! It recently died!”
My coworker is surprised and a bit confused.
Coworker: “Oh, I am sorry to hear that.”
Caller: “I blame you.”
Coworker: “I’m sorry?”
Caller: “I blame you people for selling sick animals! I bought another one from you back in September, and that one died, as well.”
Coworker: “Ma’am, all of our animals are looked over by a certified veterinarian. And once we get them in the store, they’re isolated for a few days to help us further watch for any possible diseases. We also offer a two-week guarantee on all of our animals, so if there is some sort of problem with the animal, you can always bring it back and we can refund you. Are you sure you got this hamster from us?”
Caller: “Yes!”
My coworker starts trying to do some detective work because there is NO WAY an animal that ill could’ve been sold.
Coworker: “Ma’am, what kind of bedding were you using for these hamsters?”
Caller: “I use pine bedding.”
Pine bedding is INCREDIBLY toxic for small animals. They tend to have an allergic reaction to the bedding, which may cause symptoms as the hamsters had. My coworker tells her how toxic pine bedding is for small animals.
Caller: “Listen. I’ve been breeding and raising hamsters for ten years. I know what I’m talking about, and you don’t have to explain that to me!”
Coworker: “Okay, ma’am. What would you like me to do, then?”
Caller: “I’d like to speak to a manager.”
My coworker handed the phone over to the manager on duty. Unfortunately, he ended up giving her a 25%-off ticket for her next hamster purchase. The catch? Apparently, the hamster that died was female. We have never sold any female hamsters; she got the hamster from another store and not us. I still don’t understand why she didn’t take the poor thing to the vet and not let it live its life with such horrid wounds.