Sorry-Not-Psoriasis
(I’m working at a popular fast food place at the time this takes place. It’s very hot outside and inside, but due to my having psoriasis, I normally wear long sleeves to work. Today, I woke up late and was late to my six-am shift at work. The customer in this story has been drinking, and it’s not even nine am yet.)
Customer: “What’s that on your arms?”
Me: *tries pulling my short sleeves down* “It’s psoriasis, ma’am. What can I get for you this morning?”
Customer: “That’s not psoriasis; you’re just self-harming. This is psoriasis.” *proceeds to show me her forearms, which are clear of any sign of my condition*
Me: *turns my back to the customer, addressing my managers who have been watching* “I don’t get paid to be personally attacked; can one of you handle this?”
Manager: “Ma’am, we’re going to have to ask you to go finish your order or leave.”
Customer’s Friend: “Sorry, she’s had a bit much to drink.” *finishes order for the woman*
Me: *handing him their food* “Sir, it’s too early to be drinking, and regardless, I don’t get paid to deal with personal attacks on my health conditions. Have the day you and your friend deserve.”
(I didn’t get reprimanded for turning my back on a customer, and it’s the only time I have ever done so in all the years I’ve been a cashier. My managers didn’t even scold me for not saying, “Have a nice day.”)