(Just after high school, I was diagnosed with oral cancer. Thankfully, I recovered, but due to chances of remission, I remained out of school and ended up as head waitress at a local fish and chip place. Two men are regulars at the restaurant. They always complain and tip next to nothing. Consistently, they insult my job and tell me I should be educated and do more with life. I set two plates of their usual order down and greet them.)
Customer #1: “Why are the fish pieces always smaller and smaller each time we come in?”
Me: “Sir, all our fish is measured by weight, and the senior portion has always remained the same.”
Customer #2: *rudely points at the opposite table of a younger couple* “Then why are their pieces so much bigger?!”
Me: “You two order the senior discount, and less batter. If you’d like to upgrade, let me know!” *turns to get their condiments*
Customer #2: “Hey! You didn’t grab the tartar sauce!”
(I motion to the tartar I’m about to grab as I’m not halfway across the store, not too far away to hear the other man grumble.)
Customer #1: “Maybe if she spent more time in school and less time working for these d*** Asians she’d have a better memory.”
(The rest of the meal they groan and complain, being rude and disrespectful. Finally, they approach the table to pay.)
Customer #1: “How come you’re not in school? Shouldn’t you be doing something with your life?”
(This has to be about the tenth time this man has asked me this and usually I politely shrug it off.)
Customer #2: “You’re wasting your life, I tell you! When you’re old you’ll regret that you only amounted to serving for some [Asian slur]s!”
(I’ve finally had enough and I snap.)
Me: “No. The owners are not ‘[slurs]’ and your racial slurs are not welcome. They are good people who helped me in a bad time. I graduated with over a 96% average and fully intend to go back to school when I’m ready to get back into action. However, having any job is a good job. I cannot apply when I am in remission as the cancer I had when I was 18 may very well just come back, and I am still recovering and in pain! If you assume things and use racial slurs, you are the uneducated ones. Now, will that be all?”
(At a loss for words, the two apologized under their breath, leaving behind nearly a $20 tip on a ten-dollar meal. They have been nothing but pleasant ever since. My boss, who heard the whole thing, gave me a smile and thumbs-up. Made my day!)