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Can’t Quite PIN Down This Email

| WA, USA | At The Checkout, Extra Stupid, Technology

(The pin pads at our store allow the customer the option of getting an emailed receipt when they use a debit or credit card. Unfortunately, some form of this conversation happens at least once daily:)

Pin Pad: “Would you like an email receipt? [Yes] [No].”

Me: “There’s one more question there for you; it’s asking if you would like an email receipt.”

Customer: “Oh, no. Just the paper one.” *hits yes*

Pin Pad: “Please enter your email.”

Customer: “I don’t want an emailed receipt! Why is it asking for my email?!”

Me: “You hit yes…”

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Sick Of This Request

| Greensboro, NC, USA | Language & Words

(I work at a mom-and-pop hardware store where we sell a little bit of everything.)

Me: “Here you go, ma’am. We have all different kinds of rat killer.”

(I show her a few different brands and styles.)

Customer: “Can you show me where y’all’s pneumonia is?”

(I give her a strange look.)

Customer: “Did I not pronounce that correct?”

Me: “Well, ma’am, you did and I can show you pneumonia, but that’s an illness so I don’t think you want that.”

Customer: “Oh, oh! I meant ammonia.”

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Karma Was Blowing Something Fierce That Day

| Dallas, TX, USA | Criminal & Illegal, Popular

(In the front of the store is where the registers are located along with the front doors. On the very right side of the building is another set of counters where our Parts and Service department is located. We sell power equipment like blowers, chainsaws, lawnmowers. A man approaches my coworker in the front of the store where the registers are. A customer sets down a “name brand” blower and takes out his wallet.)

Coworker: “I’m sorry, sir, but if you go back over to where you got the blower, the guys over at Parts & Service will put oil and gas in it for you and make sure it works before you leave the store. And the cashier will take your money and get the warranty paperwork started for you.”

(The guy just looks at her and then runs out the front with the blower in hand. My other coworker runs after the guy. The man throws the blower in the back seat and gets into the passenger side of the car. The windows are down so my coworker reaches in and grabs the blower and is about to pull it out of the car when the man grabs his hand and squeezes hard. The other man in the driver’s side backs up and takes off. My coworker is able to pull his arm out of the car before he gets hurt.)

Manager: “Hey! Are you okay?! Don’t ever do anything like that again! I appreciate what you were trying to do, but don’t do that, ever!”

(My manager asks if anyone was able to get the license plate of the car. No one did. Meanwhile my assistant manager is calling the cops who (I’m not joking) are only half a mile down the street. The cops get there and are talking to everyone involved. My manager walks out to where the car was parked. He looks down on the ground and can’t believe what he sees. He walks back in the store, grinning and chuckling.)

Manager: “Officer, I think you’ll find him in no time using this.”

(My manager handed the officer the man’s CREDIT CARD that he had dropped on the ground. About a week later they found the man and also found that he had other warrants out for his arrest. We got our blower back and the man got bit in the a** by karma.)