Calling About Calling

| Canada | Bizarre, Extra Stupid

(I work at a customer service desk. I answer the phone with my usual greeting. The customer on the other line starts screaming.)

Customer: “WHY DID YOU CALL ME?!”

Me: “Ma’am, you called us… Was there anything I could help you with?”

Customer: “WHY. DID. YOU. CALL. ME.”

Me: “Did someone leave a message on your machine?”

Customer: “Yes. It was you. Why did you call me?”

Me: “Well, it wasn’t me personally. What did the message say?”

Customer: “It said I had an order ready for pick up. Why did you call me?”

Me: “It would appear you have an order… for pick up…”

Sweet Sixteen Is A Bitter Surprise

| Chicago, IL, USA | At The Checkout, Family & Kids, Theme Of The Month

(When I was sixteen, I was the only girl working at this particular hardware store. While I was scanning another customer’s purchases, and old man slides behind me at the register and whispers in my ear.)

Customer: “I didn’t find what I wanted, but that’s okay.”

(I jerk away from him, because he was quite close.)

Me: “Oh… I’m sorry, sir.”

Customer: *takes my left hand and caresses my ring finger* “Tsk, tsk. Boys don’t know anything these days. A girl like you should already be snapped up.”

Me: “I’m 16.”

Customer: *drops my hand abruptly* “Have a nice day.”

A Cash Flow Returns To The Source

| Lenoir City, TN, USA | At The Checkout, Crazy Requests, Language & Words, Money

(I’m working the customer service desk and have a problem with a customer who keeps calling, in spite of being told the answer to his question several times. Frustrated, when he calls again I ask my coworker to answer. She puts him on speaker.)

Coworker: “Customer service. How may I help you?”

Caller: *slurring his words* “I need to return my fridge!”

Coworker: “Okay.”

Caller: “Yeah, and I paid $400 for it, and I found a used one for $200. I want my money back!”

Coworker: “Okay. Do you have your receipt?”

Caller: “No, but I have my credit card.”

Coworker: “Okay. We can put it back on that.”

Caller: “No! I want that in cash!”

Coworker: “Sir, that’s impossible. You paid for it with a credit card, so you get the money back on your credit card.”

Caller: “But I paid it off with CASH!”

Coworker: “Even so. The money has to go back on the card.”

Caller: “Well, f*** it, b****!”

Coworker: “I’d rather not. I don’t think you’re my type.”

(The caller swears again and hangs up.)

Coworker: *to me* “See? With idiots, you have to be clever. It confuses them.”