Refunder Blunder, Part 10

| ON, Canada | Right | March 26, 2015

(The store opens five minutes early and a customer comes in specially to make a return.)

Customer: “I was hoping to exchange these chips and get a different flavour.”

Supervisor: “Do you have a receipt?”

Customer: “No.”

Supervisor: “Well, these are still well before their expiry date…”

(She looks at the second bag.)

Supervisor: “Oh, this is a flavour we don’t carry.”

Customer: “I’m just hoping to exchange them.”

Supervisor: “I understand that, but we don’t carry this product.”

Customer: “All I want to do is exchange these chips for another flavour in the same brand.”

Supervisor: “Sir, I’m sorry, but we’re not even really supposed to do returns without a receipt, and I can say quite confidently that you didn’t buy them here.”

Customer: “I KNOW I didn’t buy them here, but I don’t understand why I can’t return them here.”

Supervisor: “You don’t understand why I won’t return something we don’t sell?”

Customer: “…I don’t want to talk to you anymore.”

Refunder Blunder, Part 9
Refunder Blunder, Part 8
Refunder Blunder, Part 7

Make You Wish You Couldn’t Hear Yourself

| MI, USA | Friendly | March 26, 2015

(My seven-year-old cousin is mostly deaf but hates his hearing aids, so we speak very loudly to him in order to be heard when he’s not wearing them. I’m watching him one day and take him to the store with me. He doesn’t have his hearing aids in and I while I can read sign language, I can’t sign very well myself, so I mostly speak out loud to him.)

Me: *loudly* “Don’t pull that off the shelf. It’ll break.”

Cousin: *nods and begins signing to me* “Can I have some chocolate milk?”

Me: *still speaking loudly* “If you’re good.”

Random Lady: *marches up to me* “You shouldn’t be yelling at that poor child! He’s just being a kid! How dare you yell at him in public like that! Don’t you know you could embarrass him? You shouldn’t be allowed to have children if you’re just going to yell at them!”

Me: “…Okay, one: he’s actually my cousin. Two: apparently you missed him using SIGN LANGUAGE. You know, language of the DEAF? He’s mostly deaf and isn’t wearing his hearing aids, so I’m speaking loudly so he can hear me. And three: at least I’m not getting in stranger’s faces and yelling at them before I understand a situation and looking like an idiot.”

Random Lady: “Well… it should be more obvious that he’s deaf!” *stomps away*

Cousin: *signs* “I want a cookie.”

Me: *extremely loudly* “I think that lady needs a cookie…”

Will Find It Or Dime Trying

| NH, USA | Right | March 24, 2015

(I work in a grocery store. There are little trash cans between the register and the little counter with the card payment system. I’m giving the customer her change when a coin falls into the trash bucket. Most customers brush it off and leave.)

Me: “Oh, I’m so sorry. Let me get that for you” *find the dime and give it to her* “Well, have a nice day!”

Customer: “There should be another dime. I need my dime.”

Me: “Well, okay, let me look again.” *I look in the trash and around the ground* “Are you sure it wasn’t one dime,  ma’am?”

Customer: “No! Let me look.” *she then proceeds to pull out all the trash, tossing it onto my belt, then pouring out all the garbage*

Bagger: “What’s wrong?”

Me: “She lost her dime.”

(My bagger then starts searching the surrounding area for the dime.)

Customer: *stops after about 10 minutes of searching and looks straight at me* “Oh, well, it’s just a dime.” *she leaves*

Me: *to the next customer* “Hi, how are you today?”

(I’m laughing pretty hard by now, as I could barely keep from cracking up while watching this lady. I’m not even mad.)

Customer #2: “If she took any longer, I would’ve just given her a dollar!”

Knows Not What He Seis

| Santa Rosa, CA, USA | Right | March 21, 2015

(I work at the customer service booth of a major grocery store. Customers have to fill out a form to rent a carpet cleaner; I usually fill in information like the date and time for them. On the fourth of May a customer rented a carpet cleaner for 24 hours. The next day, he brings back the machine and I have him sign and date the return.)

Customer: “You got your dates wrong.”

Me: “How?”

Customer: “You put down the fifth. It’s May sixth, Cinco de Mayo. Didn’t you know?”

Birds And Bees On Aisle Four

| Pickering, ON, Canada | Related | March 20, 2015

(I’m three years old and my mother is obviously pregnant with my younger brother. We walk into the store to do our shopping when I decide to ask a question in a rather loud voice.)

Me: “Mommy, how are babies made?”

(The entire store freezes and goes silent. My mother scrambles to come up with an answer that won’t have her explaining the birds and the bees in the middle of a public place.)

Mom: “Oh, [My Name], don’t be silly. Babies aren’t made; they’re born!”

(I’m content with that answer and the whole store breathes a collective sigh of relief.)

Customer: “Good answer.”

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