No Credit For Offering Help

| VA, USA | At The Checkout, Bad Behavior, Technology, Theme Of The Month

(I am ringing up an older customer at a grocery store. When it is time to pay she swipes her debit card. She wants to use it as credit and in order to do this, you have to press the red button and hit credit when the machine asks for your pin. The customer keeps putting in her pin and then tells me she wants to do credit, so I have to cancel her card numerous times.)

Me: “Ma’am, if you want to use your card as credit, press the red button when it asks for your pin then press credit.”

(The customer ignores me and continues to type in her pin so I turn the machine around to help her.)

Customer: “How about you stay back there and do what you’re supposed to do and let me do what I’m supposed to do! You obviously don’t know what you’re talking about!”

(I sit there and watch her struggle with it for a couple more minutes.)

Customer: “ARE YOU GOING TO HELP ME OR WHAT?!”

The Mother Of Bad Decisions

| SD, USA | Bizarre, Crazy Requests, Family & Kids

(I am working at the customer service desk at the grocery store in my town. It’s about three in the afternoon, and I’m an hour into an eight-hour shift. I am alone at the front of the store, when a customer that I do not know comes up to me.)

Me: “Hello. What can I do for you today?”

Customer: “Hey, I need a babysitter for my kid tonight. Can you come and do it?”

(I’m a little taken aback but give her a smile anyway.)

Me: “Oh, I’m sorry but I am working the closing shift tonight.”

Customer: “Great! Who is supposed to watch my kid tonight? I have very important plans!”

Me: “I’m sorry, ma’am, but there’s nothing I can do to help you.”

Customer: “Thanks a lot! You just ruined my entire night! Teenagers today are so lazy and worthless!”

(I stare at her open-mouthed as she stomps away. A few minutes later, I see her ask another one of my coworkers, whom politely declines, because she’s also working all night. The customer rushes out of the store cussing, leaving her full cart of groceries behind.)

Going Barking Mad

| Surrey, BC, Canada | Health & Body, Pets & Animals, Top

(I am working the customer service counter at a local grocery store.)

Customer: *puts a bag of dog food on the counter* “I’d like to return this.”

Me: “Certainly. Was there anything wrong with it?”

Customer: “No. I’m pregnant, and I’m losing my mind. I have a cat.”

 

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