Going On And On And Coupon

| OH, USA | At The Checkout, Bad Behavior, Money

(I used to work as a cashier at [Large National Chain]. One afternoon I am ringing out an elderly couple’s groceries. The elderly woman has a duplicate coupon for an item that she can only use one for. I give it back to her and try to explain that we don’t allow duplicate coupons. The woman becomes irate.)

Elderly Woman: “We already spend so much money here! Why can’t we just use it?”

Me: “Ma’am, you only have one of those items, and the coupons are only good for one item each. You can get another one and use the coupon, but I can’t ring the second one up when you only have the one item.”

Elderly Woman: “I don’t understand. My husband and I spend so much here. Can’t you just allow it?”

Me: “I can’t. I’m sorry, but the coupon won’t even scan, and I’m not allowed to hand-key it in at this location.”

Elderly Woman: “That’s stupid. Just forget it.” *throws her items at me* “I don’t understand why you can’t just do it when I spend so much money here.”

(I apologized to the woman and continued scanning her items. Later, I was working at the customer service desk and she went up and complained about me. To me.)

Both Brains Were Fried

| Toronto, ON, Canada | At The Checkout, Food & Drink

(In this case, both the cashier AND I were idiots. I’m a product demonstrator buying supplies for my next demo: 12 bags of French fries. I get to my car and realize the cashier only charged me for 10. So I go back in and explain the problem.)

Cashier: Thank you so much! I’d have been in so much trouble.”

Me: *feeling sheepish, I brought the receipt but NOT the un-scanned bags back in* “Should I go get them to scan again?”

Cashier: “Nah, just grab two more from the cooler. I’ll scan those and charge you for them.”

(I run and get them. I get back and she’s explaining to the entire line what a tool she is and how grateful she is to me for my honesty. As such, she’s working distracted and on autopilot… It’s 10 pm and I’ve had a long day myself, so I’m not precisely paying attention either.)

Cashier: *scans bags* “Okay, that’ll be $4.99.”

(She automatically bags them and hands me the bag. I automatically take them, say thank you, and leave.)

Me: *10 minutes later at home, un-bagging groceries into my freezer* “Oh, lord! Now I’ve paid for 12 and have 14!”

Gun Control Out Of Control

| IN, USA | At The Checkout, Criminal & Illegal, Money

(Today is the day before Thanksgiving. I went to a grocery store to grab a couple of last minute supplies and the card reader won’t scan my really old debit card. I reach into my wallet and go to hand the cashier cash when she flinches and ducks behind the counter.)

Me: “Hello, you okay down there?”

Cashier: “Oh, sorry, I thought you were pointing a gun at me.”

Me: “Why on earth would I do that?”

Cashier: “Because your card was declined.”

Me: “…”

Cashier: “Open carry.”

Me: “People really pull guns on you over ten bucks worth of groceries?”

Cashier: “Yeah, they want to make sure our freedom to be an a**-hole is protected, I guess.”

(I paid for my groceries and spoke to her manager about getting her a gift card. Grocery stores shouldn’t be war zones. Leave your guns at home!)