Fowl Behavior

| Right | April 16, 2008

(I work in an upscale grocery store deli. Sometimes we run out of rotisserie chickens before the next batch is done cooking. A woman comes up to the counter holding a grocery basket.)

Me: “Hi, what can I get for you?”

Customer: “Do you have any chickens?”

Me: “I’m sorry but it looks like we are out right now. It’s going to be about 10 to 15 minutes.”

Customer: *throws her basket down onto the floor hard enough that it slides about 7 feet and quickly stomps out the nearest door*

Me: “!?”

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Self Checkout Lanes: Asking For Trouble

| Right | April 11, 2008

(At the self checkout, a customer is waving a lime over the scanner.)

Customer: “Why isn’t my lime scanning?”

Me: “Produce items don’t have bar codes on them, ma’am.”

Customer: “So?”

Me: *facepalm*

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Always Right, Even With Other Customers

, , | Right | April 3, 2008

(I’m a customer putting my groceries on the conveyor belt, and I realise I’ve forgotten one item. Half-way through loading my stuff onto the conveyor, I stop, and sprint across the store to pick up this item. As I get back, two little old ladies have put a separator immediately behind my groceries.)

Me: “I’m sorry, I’m not quite finished. I forgot an item.”

Old Lady: “Oh, it’s okay. I’ve just put this here.” *points at the separator*

Me: “But I need more space for the rest of my groceries. Can you move your stuff back, please?”

Till Assistant: “‘Scuse me, love, he’s not finished.”

Old Lady: “I KNOW! I’VE JUST PUT THIS HERE!” *points at the separator*

Me & Till Assistant: “Huh?”

Old Lady: “Oh, never mind! We’ll go to another till! We can’t wait for HIM and HER to finish their rubbish!” *storms off*

(Seriously, WTF?)

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Denial By Way Of Refund

, | Right | March 26, 2008

Me: “Hi, how are you? How may I help you?”

Lady: “Yes, I’d like to return this pregnancy test.”

Me: “Okay, what’s wrong with it?”

Lady: “It came out positive.”

Me: *confused* “Okay?”

Lady: “I can’t be pregnant, so this test MUST be defective. I want to return it.”

(For anyone who doesn’t know, it is very rare for a pregnancy test to mistake a positive pregnancy. A negative, yes, positive, no.)

Me: “Ma’am, I’m sorry, but you can’t return a pregnancy test you’ve already used.

Lady: What do you mean I can’t return it?!? It’s wrong! I want to see your manager!”

(So I go to the back to see my manager who is a woman, and explain about the lady. We return to the front.)

Manager: “Hello, what may I help you with?”

Lady: “YES! I want to return this pregnancy test! It came out positive and I just can’t be pregnant! It’s wrong and I want my money back!”

Manager: “Ma’am, I’m sorry. We can’t refund you on the test because it came out positive.”

Lady: “NO! I insist I get my money back!”

Manager: *getting frustrated* “Ma’am! I’m sorry but we cannot and will not refund you your money just because it came out positive. Congratulations on your new baby!”

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Instructions Are Your Friends, Part 2

, | Right | March 25, 2008

Customer: *staring at the credit card machine* “I don’t know what to do. What does it want me to do?”

Me: “What does the screen say?”

Customer: “Press the green button.”

Me: “Then… well… maybe you should press that green button there.”

Customer: “Oh, okay.”

 

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