What An Old Bag

| IL, USA | Bad Behavior, Crazy Requests, Criminal & Illegal, Popular

(I’m working the front desk of a grocery store. The employee that is assigned to collect the shopping carts from the parking lot brings in a purse he found left behind. Most women are happy and relieved their purse is returned. The woman who owns this purse comes in a few minutes later.)

Woman: *in a rush and in a near panic* “Did someone turn in a purse? I just pulled out of the parking lot and realized it was missing and it wasn’t where I left my cart.”

Me: “Yes, ma’am, a purse was turned in. Can you describe it to me?”

(She describes the purse exactly and I go in the back, get it and give it to her.)

Woman: *relieved* “Oh, thank you so much. Did someone turn it in?”

Me: “Yes, one of the guys just turned it in a couple of minutes ago.”

Woman: “Which one?”

Me: “[Employee]. He’s bringing in a load of carts now.”

(The woman walks over to him and goes into psycho mode in an instant.)

Woman: “Did you turn in my purse?”

Employee: “Yes, I found it.”

Woman: *raising her voice* “Did you steal anything from it?”

Employee: “No! I just turned it in.”

Woman: *waving her finger in his face* “If you even peeked in here I’ll have you up on charges!”

Employee: “No! I didn’t…”

(The manager overhears this.)

Manager: “Ma’am, I was outside when I saw him find your purse. He brought it inside and immediately turned it in.”

Woman: “So you are all in on this? You all had plenty of time to go through here and steal something. If there is so much as a nickel missing from here, the next time I come in here it will be with the police!” *storms out*

Manager: “Have a nice day?”


A Reaction Not To Be Sneezed At

| Roseville, CA, USA | At The Checkout, Bad Behavior, Health & Body, Popular

(I’ve been working at this store for ten years. I’m just getting over a cold, but I still have a small case of the sniffles. I’m ringing an older male customer up and I feel a sneeze coming on. Because I am still a little sick, I step back and sneeze, with my nose plugged, not once, not twice, but THREE times. After I sneeze the third time, I hear a loud slam, and see the older man with an angry look on his face. His hand is flat and it is clear he has slammed the little table next to the card reader.)


(As I wipe the brain lubricant away from my nose and sanitize my hands with a ton of hand sanitizer, I see three other customers, two moms with shocked looks and a teenage male who can’t stop laughing. I finish the customer’s order with enough anxiety to the point where I am about to faint. He snatches the bag of groceries away and immediately reports me. My manager comes up to me, gives me a five, and says:)

Manager: “You’re not in trouble. Take 15. Coffee’s on me.”


Sale Fail

| USA | Crazy Requests

(I’m a cashier at a grocery store. An angry woman rolls up with a bunch of items in her cart.)

Woman: “Thanks a lot!”

Me: “Is there a problem, miss?”

Woman: “You had so many items on sale I felt compelled to buy them! Thanks for wasting my money!”


Over My Frozen Dead Body

| Sweden | Crazy Requests

(I’m working the register at a grocery store. While most other grocery stores usually have a roll of small, transparent plastic bags (sometimes referred to as freezer bags) at the end of the register, we do not. We do, however, keep some inside the store, so if a customer realizes that they need one, we usually tell them where they are and they can go back to get one. It’s not exactly a huge store, so it’s not a long walk. A middle-age woman comes to my register and I scan her groceries, including a pack of ice cream. As she’s paying:)

Customer: “Where are your freezer bags?”

Me: “Oh, I’m sorry, but we actually don’t have any here by the register.”

Customer: “WHAT? How can you be allowed to sell ice cream and not have any freezer bags?”

Me: “I’m sorry. We do have some inside the store though, by the fruits and vegetables, so if you’d like you could-”

Customer: “You’re telling me to GO BACK INSIDE?! OVER MY DEAD BODY! Aren’t you supposed to get SOME service here?!”

Me: “I’m sorry.”

(I don’t offer to get her a bag myself as I cannot leave the register unattended, and she doesn’t ask for me to get one either, so by now I’m just trying to finish the transaction as quickly as possible so I can move on to the next customer.)

Me: “Would you like your receipt?”

Customer: “Of course! I’ll need it! You always get things wrong at this place, you know!” *leaves*

Me: *internally* “Well, if that’s the case, then why are you still shopping here?”


Bake Up A Storm

| Seattle, WA, USA | Crazy Requests, Food & Drink, Popular

(The line is stuck because of one customer who is buying a huge amount of wine and other foods, and keeps complaining.)

Customer: “That’s all you had. Why don’t you have it?!”

(The clerk is ringing her up and being nice, and then asks the fatal question:)

Clerk: “Did you find everything you were looking for?”

Customer: *like it just occurred to her to mention it* “NO, I DIDN’T ACTUALLY! Where is the ‘NO BAKE FLOUR’? You didn’t have any!”

(Turns out she wants to make ‘no bake cookies’ for her house gathering and was NOT PLEASED that the grocery store didn’t have “no bake flour”. The clerk is boggled and finally says:)

Clerk: “That sounds like a ‘foodie’ thing; maybe for that?”

(She finally goes, and the guy in front of me is buying water and beef jerky. He pays and goes without a word. I am next and I greet the clerk, then say:)

Me: “There is no such thing as ‘no bake flour.’”

Clerk: “I know. I just wanted her to go…”

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