Put Yourself In Her Shoes

| Wales, UK | Bad Behavior

(I am clearing some shelves of wine that have been on promotion, since the promotion is ending and a new one starting the next day. I am unable to park my trolley nearby due to space and am having to carry bottles to the nearest aisle. As this conversation takes place, I am holding five bottles of wine.)

Customer: “Excuse me?”

Me: “Hi there. If you could bear with me just one second while I put these down and I’ll be right with you.”

(She says nothing so I start to walk to the trolley, only a few yards away. But…)

Customer: *grabbing my arm and tugging, hard* “Hey! Why aren’t you helping me?”

(I drop all five bottles, four of which smash and splash all over the customer’s white, expensive looking shoes.)

Customer: “Look what you did, you stupid b****! You’re gonna have to pay for these!”

(She reached down and removed her shoes, despite my protests, so she was standing barefoot in a puddle of glass-filled wine. She was still shouting at me about how much her shoes cost and how I was going to have to pay for them or she would have me arrested when the manager arrived. Having seen the whole thing on the cameras, he made her pay for the broken bottles, helped me clean up, and gave me the afternoon off.)

When Customers Need Toilet Training

| Sacramento, CA, USA | Family & Kids, Health & Body

(Due to homeless people coming in and sleeping in our bathrooms, our policy has changed as to where we do not have public restrooms. Many customers get angry by this, but usually move on and find somewhere else. Today, I am stocking shelves when a woman comes storming towards me)

Customer: “Tell your managers that I think it’s absolutely disgusting that you don’t let your customers use the bathroom. If I did that at my job, I’d be arrested!”

Me: “Um… excuse me?”

Customer: “You guys should be arrested! It’s horrible what you are doing. If I didn’t let my children use the bathroom, I’d be thrown in jail!”

Coworker: *having overheard the woman’s complaints* “We wouldn’t be able to do our work if we kept letting customers in. And I’ll let children in, no problem, but adults should be able to hold it until they get home!”

Customer: *storms off, muttering obscenities under her breath*

Me: “What the h*** kind of job does she have?”

I Don’t Work Here, Does Not Work Here, Part 18

| Chesapeake, VA, USA | Bizarre, Books & Reading, Food & Drink

(I’m standing with my shopping basket full of food in the dairy aisle of my local grocery store when I’m approached by a middle-aged lady I’ve known for years and who frequently comes into the library where I work. I’m wearing my black jeans and a maroon shirt, which looks nothing like the khakis and blue shirts employees wear.)

Lady: “Young man, do you work here?”

Me: “No, Mrs. [Lady]. I work at the library. Remember? You came in earlier this week? I checked out your books for you?”

Lady: “Oh, so you don’t work here then? Do you know the differences between these two kinds of cheese?”

Me: “No, but I bet I could probably find you a great book on them next time you come into the library where I work.”

(Some time later she came into the library during my shift and asked if I still worked at the grocery store, too.)

Related:
I Don’t Work Here, Does Not Work Here, Part 17
I Don’t Work Here, Does Not Work Here, Part 16
I Don’t Work Here, Does Not Work Here, Part 15