icon_crazyrequests

Getting Rusty At Refunding

| MI, USA | Bad Behavior, Crazy Requests

(My manager is called up to the customer service desk because a man is trying to return a patio table without his receipt. It’s a product we don’t sell anymore and was purchased over a year ago. It is clearly covered in rust.)

Manager: “I’m sorry but I can’t allow this return. We have a 90 day return policy; without your receipt and given this was purchased a year ago, there’s nothing I can do.”

Customer: “I want to speak to your manager, then!”

Manager: “My manager will be in tomorrow. I can take down your information for her if you’d like.”

Customer: “No, I mean your regional manager! I’ll have him hear all about this!”

Manager: “All right, here’s his information.”

(The problem is, the customer will most likely lie, say he has his receipt, the product is in mint condition, and that we refused the return for no good reason.)

icon_spouses

Something To Shout About

| NC, USA | Bizarre, Popular, Spouses & Partners

(I’m walking into a local grocery store like any other day, when suddenly I hear a guy behind me shout something very loudly and incoherently for no discernible reason. Obviously, this scares the living daylights out of me. I turn around and see two men and a woman walking behind me. The woman, whom I assume to be the older gentleman’s wife, has clearly seen me jump out of my skin and smacks her arm across his chest in a scolding manner. I say nothing and go about my business. Later, as I’m checking out:)

Cashier: “I saw what happened when you came in. You okay?”

Me: “Yeah, I’m fine. A little unnerved, though.”

Cashier: “The guy who yelled at you was getting an earful from his wife when they came in.”

Me: “Well, I’d imagine so…”

Another Cashier: “No, she was PISSED! She said something along the lines of, ‘What the H*** is wrong with you?!’ and ‘You might be a walking heart attack waiting to happen but that doesn’t mean you can give someone else one!’”

(I and the other cashier started laughing. Later I found a note on my windshield saying, “Sorry my idiot husband scared you.”)

icon_liarsscammers

Your Wifely Duties

| USA | Liars & Scammers, Popular

(My husband and father-in-law own a small grocery store. I’m working as a cashier and am helping a very elderly gentleman put his items on the belt so I can ring him up when a woman pushes through us and starts to unload her stuff on the front half of the belt.)

Me: “Excuse me, but you need to move to the back of the line. This gentleman is currently checking out.”

Customer: “I don’t see you ringing him up so it’s actually my turn.”

Me: “I’m sorry, ma’am, but he needed some help. Although I haven’t started to check him out, it is still his turn.”

Customer: “I’m the owner’s wife! If I say it’s my turn it’s my d*** turn!”

Me: “Actually, ma’am, I’m the owner’s wife and I would appreciate it if you would remove your items and please move behind this gentleman so I can finish checking him out.”

Customer: “What do you know? You’re just a f****** cashier. I AM the owner’s WIFE!”

Me: “Okay, ma’am, just give me a moment.”

(I apologize to the gentleman and text my husband to come to the register as I walk to stand behind it. The customer gives me a smug smile but I wait to ring her up. My husband walks up.)

Husband: “What seems to be the problem?”

Me: “Nothing much. She kept insisting she was your wife so she could cut in front of this nice gentleman. I tried telling her I was your wife but she wouldn’t listen so I thought you could tell her.”

(We both look at the customer as her face goes red with embarrassment and anger.)

Customer: “This is bull-s***! Your customer service is terrible! I’m never shopping here again!”

(She storms off and my husband yells after her.)

Husband: “See you at home, honey!”