Has No License To Be Right

| FL, USA | At The Checkout, Underaged

(I work at a local grocery and pharmacy store in my neighborhood in the customer service department. I deal with checks, returns, and things of that nature. A lady walks up to me looking to cash a check.)

Me: “So, you’d like to cash a check for $76? May I see your ID, please?”

Customer: “Absolutely! Here you go.” *I inspect the ID, which expired over seven years ago*

Me: “Miss, I can’t take this ID. It expired on [this date] in ’07. As such, that makes it invalid.”

Customer: “Are you kidding me? This is ridiculous! I cash checks at your sister store down the road all the time with this ID!”

Me: *trying to be as nice as possible* “Well, I can tell you they shouldn’t be doing that either. It’s illegal for me to cash this check with an invalid license. Do you have a valid ID?”

Customer: *searching through her wallet for a newer, legal license* “Here. You need to learn to respect your elders and let the customer be right.”

(I’m 20 and while that is true, I’m not going to break any laws.)

Me: “And while we’re at it, may I ask why you carry around that expired license?”

Customer: “Well, in case I lose my new one, of course!”

(She takes her money and storms out. I turn to a coworker who watched the whole thing.)

Me: “I hope she doesn’t get pulled over and present that. She wouldn’t have a good excuse.”

The Signs Of Change

| Omaha, NE, USA | At The Checkout, Awesome Workers, Language & Words

Me: “Paper or plastic?”

Customer: “Paper.” *after some consideration* “No, plastic.”

(My bagger obviously doesn’t catch the change, and continues bagging in paper.)

Customer: “Excuse me!” *snaps her fingers in front of the bagger’s face* “Weren’t you listening? I want plastic! Not paper! You should be paying attention!”

(My bagger, startled, gives her a confused look and starts signing something, indicating that he’s deaf. The woman goes extremely pale.)

Customer: “Uh, thank you. Goodbye.” *she grabs her bags, still paper, and rushes out of the store*

(My bagger then slides me a note that says:)

Note: “What I said to that woman was so rude.”

Refunder Blunder, Part 10

| ON, Canada | Crazy Requests, Extra Stupid, Food & Drink, Theme Of The Month

(The store opens five minutes early and a customer comes in specially to make a return.)

Customer: “I was hoping to exchange these chips and get a different flavour.”

Supervisor: “Do you have a receipt?”

Customer: “No.”

Supervisor: “Well, these are still well before their expiry date…”

(She looks at the second bag.)

Supervisor: “Oh, this is a flavour we don’t carry.”

Customer: “I’m just hoping to exchange them.”

Supervisor: “I understand that, but we don’t carry this product.”

Customer: “All I want to do is exchange these chips for another flavour in the same brand.”

Supervisor: “Sir, I’m sorry, but we’re not even really supposed to do returns without a receipt, and I can say quite confidently that you didn’t buy them here.”

Customer: “I KNOW I didn’t buy them here, but I don’t understand why I can’t return them here.”

Supervisor: “You don’t understand why I won’t return something we don’t sell?”

Customer: “…I don’t want to talk to you anymore.”

Related:
Refunder Blunder, Part 9
Refunder Blunder, Part 8
Refunder Blunder, Part 7