One Dangerously Pressurized Coffee, Coming Up

, , | Right | June 14, 2008

Me: “Hi, what can I get for you?”

Customer: “Can I get a 16 oz. coffee in a 12 oz. cup?”

Me: “No. We can’t do that here.”

Customer: “What are you talking about? They do this for me every time I come here!”

Me: “I’m sorry, but there’s no way we can put 16 oz. of coffee in a 12 oz. cup.”

Customer: “Yes, you can! You’ve always done it!”

(The customer’s friend was standing next to her at the time.)

Customer’s friend: “Um, I think you meant a 12 oz. coffee in a 16 oz. cup.”

Customer: “… ooooh. Yeah, that’s what I meant!”

Me: *facepalm*

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A Nasty Case Of Selective Hearingitis

, , , , | Right | June 10, 2008

(I work for the billing department for a big cable company. I speak English clearly, but it’s my second language.)

Lady: “I just got my bill and it says I owe you $400 in adult films, but I haven’t watched them.”

Me: “I apologize for the inconvenience, but we got that information from your receiver. Do you think maybe somebody in your house might have ordered them?”

Lady: “No, there’s only me and my nephew.”

Me: “How old is your nephew?”

Lady: “He’s 14 years old, but he would never do that! I need you to credit my account for the whole amount.”

Me: “Again, I apologize for the inconvenience but I won’t be able to do this at this time. I see we have credited your account twice in the last six months.”

Lady: “I need the credit NOW, you hear me!”

Me: “I understand your frustration, but as I told you before it’s impossible for me to do that at this moment.”

Lady: “What? What did you say? I can’t understand you… You have a really thick accent!”

Me: “I apologize; I said I won’t be able to credit your account at this time.”

Lady: “What? You need to learn English before you get on the phones. I can’t understand a word you said!”

Me: “Okay… So, would you like me to credit your account for 600 dollars?”

Lady: “Yes, that’s what I’m asking for! THANK YOU.”

Me: “Oh, so now you understand my English. Sorry, we cannot credit your account at this time.”

Lady: “Let me speak to a supervisor!”

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Ocean’s Negative Seven

, , , | Right | June 8, 2008

(A woman walks up to my blackjack table, and sits down without putting any money up for her bet. I assume she’s waiting for the end of the shoe.)

Woman: “How come I didn’t get a hand?”

Me: “I’m sorry, you didn’t have your bet up when the cards came out. I’ll get you on the next.”

(When I get ready to deal the next, I tap the bet box in front of her.)

Me: “You comin’ in?”

Woman: “Yes.”

Me: “It’s a fifteen-dollar table.”

Woman: “What?”

Me: “Table minimum is fifteen.”

Woman: “I have to pay to play?”

Me: “Well, if you win, I’ll give you fifteen more and you get to keep all of it.”

Woman: “What happens if I don’t win?”

Me: “At that point it becomes the casino’s money.”

Woman: “That’s stealing!”

Me: “No, that’s gambling.”

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One Gets You High Speed, The Other Just Gets You High

, , , | Right | June 6, 2008

Coworker: “Tech support, how can I help you?”

Customer: “I need LSD for my son. You have that, right?”

Coworker: “Uh?”

Customer: “You know, that high-speed Internet thing…”

Coworker: *trying not to laugh* “You mean DSL?”

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They Should Also Slice, Dice And Julienne Fries

, , , | Right | June 6, 2008

Customer: “I am looking for some heels, in white. They also have to be dressy, like for a wedding…”

Me: “No problem… we have some over here.”

Customer: “But I need to be able to hike in them because it’s outdoors.”

Me: “Uhh, maybe if we looked over here…”

Customer: “It also has be open, kind of like a sandal.”

Me: “We have some nice hiking sandals…”

Customer: “But it has to be waterproof because it rains a lot where we are and I need something to keep the water out.”

Me: “This might be difficult.”

Customer: “Oh! And it has to be super comfortable, with excellent arch support.”

Me: “We’re kind of limited here…”

Customer: “And no backstraps, because I have plantar fasciitis and backstraps will just hurt all day.”

Me: “So you are looking for a white pair of waterproof hiking sandals with no backstrap, but with heels and excellent arch support?”

Customer: “You forgot comfortable.”

Me: “I am sorry, could you repeat that?”

Customer: “I said I needed them to be super comfortable.”

Me: “And you’re serious? Have you ever seen shoes like this anywhere else?”

Customer: “Well, I would think that’s your job.”

Me: “I thought so too, but then again I am not a magician.”

Customer: “That is very offensive! I demand to speak to your manager!”

(Naturally, the manager was called, who promptly proceeded to laugh her out of the store.)

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