Unfiltered Story #144561

, , , | Unfiltered | March 19, 2019

Customer : that creal is $2.45
Me: are you sure mam, sales are usually in the computer
customer: I saw the label it said 2.45
Me:ok I’ll send a bag boy to check out the price
customer :no I’m going
Me:ok
customer returns with the label that she ripped off the wall
customer: see I told you 2.45
me: mam that says save $2.45
customer : that’s false advertising I demand to speak to your supervisor
Manager: is there a problem here
Customer : she is trying to cheat me out of my money I demand to be given this sale
manager :mam this isn’t on sale it’s just saying that you are getting it cheaper than if you got it at another store
customer :what kind of place is this (she throws the box of creal at my face screaming every swear word I know of) I don’t want your f***ING creal you b**** wh**
she then leaves without any of her items or her purse her husband came by to pick it up and apologize for her about 2 hours later

Unfiltered Story #126546

, , , | Unfiltered | November 15, 2018

Me: Thank you for calling [Electronics Store]. My name is [Name]. How can I help you?
Customer: Yes, I was wondering if you carry any pet-safe washer/dryer combos.
Me: (confused) I’m sorry, I don’t follow. Pet-safe?
Customer: (in a matter-of-fact tone throughout) Yes, pet-safe. You see, recently, while I was doing a load of laundry, my cat got into it. I didn’t notice him when I started the laundry, and I found him in there when it was done.
Me: (horrified and speechless)
Customer: Anyways, I wanted to see if he was alive, so I threw him on the floor.
Me: (still horrified) On the floor?
Customer: (still matter-of-fact, no emotion coming through) Yes, it was a game we’d play. I’d throw him down, then he’d run around. So this time when I threw him down, his head popped off.
Me: (nearing a catatonic state of horror)
Customer: It was really sad; I liked that cat. So do you have any pet-safe washer/dryer combos?

(Eventually, I figured out that what she wanted was a laundry machine that somehow had a screen on it that prevented the ingress of pets, yet still allowed her to put clothes in without removing the screen. Since the laws of physics got in the way of that plan, that was the end of that. Pet-safe products are still an in-joke there.)

Hopefully It’s Only The Call That Dropped

, , , , , | Working | November 13, 2017

(I’m a student living on the top floor of a nice dorm. “Nice dorm” means nice elevators with functioning emergency call buttons. One day, I’m riding the elevator down when the emergency call button blinks, along with a ringing sound.)

Me: “No way.”

(I push the call button.)

Caller: “Hi!”

Me: “Hello?”

Caller: “Is this [Female Name]?”

Me: *definitely male voice* “No.”

Caller: “When will [Female Name] be in?”

Me: “I don’t know.”

Caller: “Are you sure?”

Me: “This is an elevator.”

Caller: *long pause* “I’m sorry?”

Me: “You called an elevator. There is no [Female Name] here.”

Caller: *click*

Elect-wrong-ics

, , , , , | Right | October 9, 2017

(I was working the phone side of customer service at a big tech retail store. This particular customer retains a straight tone of voice throughout the conversation, which lasts 15 minutes, but I’ll share the best part of it.)

Customer: “Do you have any dildos?”

Me: *taken aback* “Um, what?”

Customer: “Dildos. Do you have any in stock?”

Me: “I am certain that we do not.”

Customer: “What the h*** kind of store are you, then?”

Me: “An electronics store.”

Customer: “Oh. So, you have the vibrating ones.”