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Wishing These Snobs Many Happy Returns

, , , , , , , | Right | March 10, 2023

While working in the UK tax authority, I get assigned to a record with a large debt that is clearly an error, as this year’s tax return is literally a hundred times as much as the previous year’s. The taxpayer is known to be… difficult, and the notes show that he’s abused staff before over this issue, even though it’s not our fault; his return was just wrong.

He is now at the stage where we’re ready to send him to enforcement as this debt is several months old. I give him a call to see if I can sort everything out. I introduce myself and confirm I have the correct person.

Me: “Can I just confirm a few details before we carry on?”

Taxpayer: “Sure, but make it quick.”

I verify three of the four needed details.

Taxpayer: *Interrupting* “I don’t have time for this. You’ll need to send a letter to my accountant.”

The record only has the taxpayer listed as a contact, and we don’t routinely communicate through letters, anyway, as it’s a data security risk.

Me: “Okay, sir, what’s the number of your accountant so that I can speak with them?”

Taxpayer: “You have it on file.”

No, we don’t.

Me: “I’m sorry, sir, I can’t seem to find it. Do you have it at hand?”

Taxpayer: “No, I know that you have it. I won’t tell you how to do your job! Send the letter to my accountant now!*Click*

Okay, sir, I’ll send you that letter. You know, the one that says that we’ve sent you to enforcement and you can expect legal proceedings to follow? All because you’re just too important to speak to an office worker like me? Sure, I’ll happily send that one out!

We don’t exist to just steal from people. If he’d just listened to us and worked with us, we could have solved it on the phone then and there. He just needed to say, “Yes, this is an error,” and submit a corrected return!

They Sure Give Up Easy These Days

, , , , , , , , | Working | February 24, 2023

I am a clerical worker for a State Government Agency. All these robocalls and scammer calls are ridiculous. The phone rang the other day, and I looked at the caller ID. I was almost positive it was one of those, but hey, work phone. I answered.

Me: “Hi! [State Government Agency], how can I help you?”

I heard the click as the robo-dialer kicked it over to a live person, who did not hear this greeting.

Caller: “Hello?”

Me: “Hi! You’ve reached [State Government Agency]. How may I help you?”

All I can figure is he thought I was lying about the number he’d called and was trying to get out of talking to him.

Caller: “Well, then, f*** you, b****!”

And he hung up.

I started laughing and told my coworkers that he didn’t even give me a chance to tell him, “Not unless you buy me dinner first!”

Ah, To Be Threatened By Joe Citizen

, , , , , | Right | February 13, 2023

I work as an Office Manager Jack Of All Trades at the local fire department. It’s not uncommon to get odd requests from busybodies and town gossips looking for information on fire and ambulance runs.

This particular morning was a doozy for these types of calls, and then this one came in.

Me: “Fire Department. How may I direct your call?”

Caller: “I need to know how it started.”

Me: “Can you please give me some more information?”

Caller: “The fire from a few months back; I need to know how it started.”

Me: “Normally, our Fire Marshal handles these requests. I will forward you to his number. But first, are you the property owner or resident, or with a lawyer or insurance company?”

Caller: “I’m just a citizen of this county, and I need to know what started the fire to win a bet. If you don’t give me the cause, I will have you fired. I’m your boss since I pay for your salary.”

Sure, buddy, you’re my boss since you live in the county and I work for the city. It doesn’t work that way.

I forwarded his call to our Fire Marshal and hoped the caller didn’t leave a message.

Democracy Is Great, But It’s Not In Here!

, , , | Right | February 9, 2023

It’s an election year in Sweden. For the previous elections, the library where I work has been an early voting station. Due to an increase in early voters, the station has outgrown the library space. The new early voting station is in the same building as the library, right next door to us. There are numerous signs and arrows and election workers in bright vests present to show the way. Still…

Someone walks up to my library information desk.

Patron: “Hi, I’m here to vote.”

Me: “Early voting is next door this year. Just follow the signs outside or ask someone wearing a vest and they will help you.”

Patron: “But I’ve always voted in the library before.”

Me: “We don’t have enough space anymore. Go next door and they will help you.”

Patron: “Are you sure? Last election, I came here to vote.”

Me: “Yes, I’m sure. Turn around, go out the door, and turn left. You will find the early voting station right next to us.”

The person looks doubtful but eventually leaves. The next person in line steps up to the counter.

Next Patron: “Hi, I want to vote.”

This is going to be a loooong three weeks.

We Just Feel Sorry For The Animals In All Of This

, , , , , , , | Right | January 31, 2023

I work for the IRS. My job is to go into potentially dangerous situations to conduct field audits and occasionally to conduct seizures.

Imagine, if you will, the beauty of rural North Dakota. We have a gentleman here who runs an exotic zoo in his fortified complex.

He is nine years delinquent on his taxes. He also files them sporadically and irregularly. The lien was filed. He did not respond. The time has come to pay the piper.

We cannot seize his house, as it is his only residence, but I’ve already arranged for potential buyers to take his exotic animals.

The first problem is that we don’t actually have his address, just a post office box. This isn’t actually an insurmountable problem. We go to the post office in the town closest to him and ask where he actually lives.

They give us fairly precise directions, using a number of local landmarks, for how to get onto his property through the correct access road. They also give us a warning: this man shoots first and asks later.

I call up the big guns: the armed agents of the treasury, the Secret Service. We roll up on his property in a big-ol’ armored truck. Sure enough, shots ring out. He’s probably added firearms charges to his ordeal, but that’s not my problem. I simply record the fact and move on.

It takes some tense communication over a megaphone and text messaging him pictures of our badges, but eventually, he agrees to let us onto his property.

His next demand is that we leave our guns behind. I patiently explain to him that, as he’s armed and his whole clan also looks to be armed, I’m not leaving my guns behind. Imagine a 5’4″ tall woman staring down a 5’10” man with military tattoos and a wildman beard in the crisp clean North Dakota air. Eventually, he agrees to let us inside.

He sits us down at the table, and his wife makes some tea.

Client: “So, what are you here about?”

Me: “I need to see the animals.”

He looks at me like I’ve grown a second head, but he eventually agrees to lead me to the animals. He takes me downstairs to a series of underground cages full of exotic and dangerous animals.

I take pictures of them, I verify their status, and I have the veterinarian I brought along with me do an assessment of each animal’s health. They’re all in reasonable shape but ornery and somewhat underfed. There are no major injuries nor signs of major neglect.

Client: “So, what is this about?”

Me: “We’re taking your animals to pay your back taxes.”

Client: “Hah. You can’t do that. You won’t be able to find buyers before the statute of limitations runs out. We’ve played this game before; you’re just gonna hold them for a couple of months and give them back to me.”

Me: “I already have a buyer.”

Client: “You do not.”

Me: “I do. If you pay us what you owe us now, we won’t seize your animals.”

Client: “I’m calling your bluff.”

Me: “Fine.”

I made the phone call, and then we sat and waited. The animal transports were waiting in the nearest small town, where we had come from. While we waited, we sipped at the tea.

One of the family members called out.

Nephew: “Uncle!”

Client: “Yeah, boy?”

Nephew: “There are more people at the gates. A whole lot of them.”

Client: “What?”

Nephew: “They’ve brought animal transport vehicles. The Treasury people aren’t letting us shoot at ’em. What should we do?”

Me: “Let them in.”

We held the auction right there, in his catacombs, in front of his face, selling his animals one by one. With each sale, he looked more and more dejected. About four animals in, he started crying. By the tenth, it had turned into ugly crying. By the end, all he could do was rock back and forth moaning the names of his animals.

He still owed us a great deal of money, but this was probably all we could recover from him. As a small kindness, I notated in his file to cancel the remaining debt.

Then, we left.