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Deal With The Burning Issue First, Part 2

, , , , | Right | May 13, 2011

(I work at directory inquiries.)

Me: “Which name, please?”

Caller: “I’d like the number for the local fire station.”

Me: “Searching for you now.”

Caller: “Can you hurry up? My kitchen’s on fire.”

Me: “Sir, hang up right now and then dial emergency services!”

Caller: “Hold on.” *he’s away for over a minute* “Right, I’ve got a pen and paper now. What was the number?”

This story is part of our “Customers so stupid they should not be alive” roundup!

Read the next story in this roundup!

Read the “Customers so stupid they should not be alive” roundup!

It’s Gonna Be A Long Call, Part 7

, , , , , | Right | April 12, 2011

Me: “Hello, you’re through to [Insurance Company]. How can I help?”

Customer: “I need a quote for home insurance.”

Me: “No problem. The quote can take up to fifteen minutes. Do you have the time?”

Customer: “Yes, it’s 11:15. Why?”

Me: “Uh… what?”

Customer: “It’s 11:15. Don’t you have a clock?”

SIN Number

, , , , , | Right | August 2, 2010

Me: “Good evening, you’re through to [My Name]. How can I help?”

Caller: “There’s something wrong with the PIN for my set-top box.”

Me: “Oh, have you forgotten it?”

Caller: “No, I know it; I just don’t like it.”

Me: “So, you want to change it? You can do that from the box itself.”

Caller: “Oh, no! I can’t! I won’t! It is an evil number! It is your sworn duty to change it for me!”

Me: “Okay. I can do that for you, no problem. So your current PIN is ‘0666’?”

Caller: “Yes! Why did you let the Devil change it? I haven’t been able to play back my recordings because typing that will taint my enjoyment of them!”

Me: “We didn’t. It’s based on the last four digits of your viewing card. It’s a random number.”

Caller: “You should really put something in place to stop evil forces from controlling your random numbers like that. It’s insensitive and careless!”