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Mr. Anal And Mrs. Retentive Go To Scotland

, , , , | Right | June 30, 2008

(A South American customer and his wife are browsing in a souvenir shop where I work; note that it’s located in Scotland.)

Customer: “Hey, why do you have mugs here with England written on them? I’m not in England… Why would I buy a souvenir mug with the English flag on it?”

Me: “Well, you don’t have to buy an England one. We have plenty of mugs with Scotland written on them, too.”

Customer: “I can see that! I’m not stupid!”

Me: “I didn’t mean to imply you were, sir.”

Customer: “Well, you did. I just wonder why the h*** anyone would want to buy a knick-knack from a country that has a different country’s name on it. What’s the point?”

Me: “I really don’t know what to tell you. We’ve just always stocked those mugs.”

Customer: “I don’t see the point.” *calls to his wife, who comes over*

Customer: “There are England mugs in a Scotland shop!”

Customer’s Wife: “Wow, that’s really f***ing stupid. What’s the point? Ask the girl.”

Customer: “She doesn’t know. This is so stupid.”

Customer’s Wife: “She’s stupid. ”

(His wife puts down the Loch Ness Monster teddy she is holding and walks out of the shop. He turns back to me.)

Customer: “You should know things like that. You do work here. What’s the point?!”


This story is part of our Scotland themed roundup!

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Brown-Skinned Savage, I Come From Distant Shores

, , , , | Right | May 23, 2008

(I was called by the cashier to help an elderly lady out to her car. As I was loading the trunk, she says…)

Elderly Customer: “How do you say it? Muchas gracious?”

Me: “Um, I’m not Hispanic.”

Elderly Customer: “Oh, really? Where are you from?”

Me: “I’m actually from Bangladesh.”

Elderly Customer: “Really? Is that near Mexico?”

Me: “No… it’s actually right next to India.”

Elderly Customer: “Oh, I see…”

(I finish loading her trunk.)

Elderly Customer: “Thanks and aaadios!”

Me: “…”


This story is part of our 3rd Terrible At Geography roundup!

Read the next Terrible At Geography roundup story!

Read the 3rd Terrible At Geography roundup!


This story is part of our “Where are you from?” roundup!

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Read the “Where are you from?” roundup!

Must Be From The Valley

, , , , , | Right | May 1, 2008

(Let it be known that there are only two ways to get to Catalina Island: by boat or by helicopter.)

Me: “[Hotel]. How can I help you today?”

Customer: “I’d like to make a reservation. And when’s the earliest we can check in?”

Me: “Normally not until noon but we may be able to make an exception. When is your boat scheduled to arrive?”

Customer: “Oh, no, we’re not coming by boat.”

Me: “Okay, helicopter, then?”

Customer: “Oh, no, that’s silly.”

Me: “Well, may I ask how your planning to get here?”

Customer: “Down the 405, duh!”

Me: “I’m sorry, you can’t drive to Catalina Island.”

Customer: “You can’t?”

Me: “No, it’s an island. You know, surrounded by water.”

Customer: “Catalina Island is an ISLAND?!”

Me: *headdesk*


This story is part of our 3rd Terrible At Geography roundup!

Read the next Terrible At Geography roundup story!

Read the 3rd Terrible At Geography roundup!

The Uneducated States Of America

, , | Right | March 29, 2008

(I was a toll-free operator. If a caller asked for something and there was ANY difference in the listing from what was requested, we were required to notify the caller and get approval from the caller before providing the number.)

Caller: “I would like [insurance company] in Delaware.”

Me: “I have a listing for [insurance company,] but I have it listed out of New Hampshire. Would that be acceptable?”

Caller: “New Hampshire? Where the h*** is New Hampshire?”

Me: “It’s in New England.”

Caller: “New England?! I don’t want any New England! I need a number in the United States!”

Me: “Oh, I’m sorry, then. I don’t have any listed.”


This story is part of our 3rd Terrible At Geography roundup!

Read the next Terrible At Geography roundup story!

Read the 3rd Terrible At Geography roundup!

The (Mystery) State Of The Union

, , | Right | March 27, 2008

(I was an 800-directory operator. We weren’t information, we just gave you 1-800 numbers.)

Caller: “Excuse me, but what state is Kentucky in?”

Me: “Well, Kentucky IS a state.”

Caller: “Yeah, but what state is it in?”

Me: “Sir, it’s not IN a state. There are 50 states, and Kentucky is one of them.”

Caller: “Well, there’s 52 states if you count Alaska and Hawaii.”

Me: “There’s only 52 states if you count Alaska and Hawaii TWICE. But there’s only 51 if you don’t count Kentucky.”

Caller: *click*