When Actually Reading The Sign Becomes An Event
It’s 4 AM and I’m finishing a cleaning task when my coworker calls out to look at my register. All of the gas pump indicators are flashing, because the pumps have been shut off. None of us had shut them down, so we were just about to call for the manager when an older gentleman comes rushing in.
Customer: “Hey, I pulled up to get some gas, and the pump was spewing gas everywhere so I hit the emergency shut-off switch.”
Holy cow! Two weeks ago, a car with an electrical problem caught fire in the parking lot (not actually at a pump, thank goodness), and customers couldn’t understand why they weren’t being allowed to pump gas.
This guy noticed the button, read the sign, and actually pushed it when needed! And came in to let us know!
I’m really glad he was there. It might have been much longer before the leak was discovered. It’s an environmental hazard and has to be cleaned a specific way. I estimate that no more than a gallon was spilled. No idea what caused it. I’m just a cashier so someone else dealt with that. It was fixed within the hour, though.
The gentleman is a regular, and very nice. I hope management thanked him somehow.