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Doesn’t Even Have The Power To Refuse You Service

| Campbell, CA, USA | Crazy Requests, Popular

(I am a cashier at a 24-hour gas station. I am working the graveyard shift. A large storm is coming through, and we have lost power. It’s about 2 am, and completely pitch black at the station. A car comes pulling in; a guy gets out, and tries to start pumping gas. He then approaches the booth.)

Customer #1: “Your gas pumps aren’t working.”

Me: “Sir, we have no power.”

Customer #1: “I need gas.”

Me: “I’m sorry, but we have no power.”

Customer #1: “Just turn the pump on.” *he then flicks his credit card into the drawer and walks off*

(Normally, we have a PA system to talk to customers. But we have no power. So I just sit there until the man comes back angry now.)

Customer #1: “I told you I need gas! I gave you my credit card! Turn on the pump.”

Me: “Sir, your card is in the tray. We have no power. We can’t pump gas. We can’t even turn on the lights. You need to go somewhere else.”

Customer #1: *saying this slow and angry* “I… NEED… GAS!”

Me: “Then you need to find a gas station that has power. I cannot pump gas without electricity.”

Customer #1: “If you won’t let me pump gas, you’ve lost my business. I’m going elsewhere.”

Me: “Have a nice evening, sir.”

(The customer gets in his car and screeches away. A couple hours later the power comes back on, so we are open. A completely different customer comes up to the window.)

Customer #2: “Hi, I’d like to get a fill up. Oh, and it looks like someone left their credit card in the drawer. I don’t want you to confuse it with mine.”

(I looked, and it was the first customer’s credit card. We held it for 48 hours but he never came back for it. I guess because he couldn’t see it because it was pitch black, he forgot about it.)

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The Definition Of Helpful Is Fluid

| ON, Canada | Popular, Transportation

(I work at a gas station; a lady comes in to buy windshield washer fluid but needs help getting it in her car. I am by myself and there are other people there so I can’t help her.)

Customer: “Is there anyone here that can help me put this washer fluid in the car?”

Me: “No, sorry, I’m the only person here and as long as someone is fueling, I can’t leave the store.” *it’s a bylaw*

Customer: “Well, can you ask the manager or someone in the back to come help?”

Me: “Again, I’m sorry. I’m the only person here at the moment.”

Customer: “Well, can YOU help me, then?”

Me: “I’m not allowed to leave the front when people are fuelling. It’s a safety hazard and a bylaw. I actually don’t drive either, or have a car, so I’m not sure how much help I’d be. If you ask one of the people outside they might be able to help you, though?”

Customer: “YOU can’t FILL the washer fluid? Funny that they gave YOU this job then.”

Me: “You can’t fill YOUR washer fluid? Funny that they gave you the car.”

(She left pretty mad. I told my manager about the exchange and she was laughing.)

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Very Express-ive

| OH, USA | At The Checkout, Crazy Requests

(I work at a gas station with the word ‘Express’ in its name. It’s a slow day when a middle-aged man comes up to my register.)

Man: “Hi, I can use this here right?”

(He hands me a gift card that is clearly labeled from a competitor company.)

Me: “Err, no, this is [Store] Express. That card is only good at [Competitor].”

Man: “But look here, it says ‘Express.’ So, I can use it right?”

(He points to the clearly marked “usable at [Competitor] Express” logo.)

Me: “Nope, this is still [Store] Express. Not [Competitor] Express. Sorry, I can’t accept the card.”

Man: Well, F*** YOU, THEN!”

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In An Odd Interstate Of Mind

| WV, USA | Geography, Popular, Transportation

(I work at a gas station on the side of the interstate. To get back on the interstate, one simply continues driving straight, guided by cones, signs, and post. An older man approaches the gas station; I have the employee door unlocked as I have just swept the office. The customer looks at “employees only” sign and walks in anyway.)

Me: “Sir, you’ll need to go to the front doors. This is the employee door.”

Customer: “Oh, I’m sorry. I didn’t know.” *walks to front* “You see that car over there?”

(I look outside to the twelve cars sitting at pumps.)

Me: “Which one, sir?”

Customer: “That maroon one?”

Me: “Yes, sir.”

Customer: “I’d like $30 on that pump.”

(I ring up the transaction.)

Customer: “How do I get back on the interstate?

Me: “You just head straight. Follow the cones and posts and the sign that says ‘Exit Here.’”

Customer: “Okay! So, I go back that way?” *points the opposite direction*

Me: “No, sir, that way.” *points to the correct direction*

Customer: “Okay, I’m trying to get to West Virginia, you see.”

Me: “Sir, you are in West Virginia.”

Customer: “No, this is North Carolina!”

Me: “No, sir, this IS West Virginia.”

Customer: “How do you know?”

Me: “I live here?”

Customer: “You need to learn your geography.” *leaves*

Me: “What just… what just happened?”

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Gas-Trick Bypassed

| TX, USA | Extra Stupid, Transportation, Trigger Story

(My relief shows up to give me a break just as I finish selling a young man gas. He leaves, and then comes back.)

Customer: “It’s not working.”

(I look at the screen and he’s hung up the nozzle. I redo the transaction.)

Me: “Okay, go ahead.”

(Relief takes over and I walk outside. The customer gets my attention as I walk past him.)

Customer: “Ma’am, it’s still not working.”

(I approach and notice he’s pulled the nozzle from the next pump over and around.)

 

Dear readers! This story was originally submitted without a title, to encourage you to come up with a witty submission yourselves. After considering the many amazing suggestions in the comments section, we have come up with the title above. Thank you all for participating; we had a blast reading them!

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