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Well, You’re Definitely Not Winning THAT Lottery

, , | Right | November 13, 2021

I work an overnight shift at the gas station. I have a bunch of cleaning tasks that only get done at night, so I don’t stay at the register unless there’s a customer ready to check out.

The register counter is set up as an oblong island in the middle of the sales floor. The lottery display is at the tail end, opposite of where I can easily see it, with a snack cake stand in front of it, so it’s not rare for people to stand there indecisively for a moment.

A guy who’s been browsing is ready, so I come around.

His jacket is open and, flopping about in plain sight is our largest and most expensive scratch-off ticket sticking out of his inside pocket. It wasn’t there earlier.

I ring him up.

Me: “…and the lottery ticket?”

He plays dumb but “honest”.

Me: “Sir, lottery tickets are not self-serve. That’s why the accessible side of the display bins faces the employee side, not the customer side.”

Customer: “Oh, I didn’t know.”

And then, suddenly, he didn’t have enough money on him, but he had a $50 bill outside in the car and he’d be “right back”. He went ahead and paid for the other stuff he’d brought to the register and left.

He never came back. Thankfully, I got the ticket back from him the second I pointed out they weren’t self-serve.

Won’t Say Anything Different So Send Them On Their Way

, , , , | Right | November 8, 2021

I work for a gas station that has a loyalty program. The customer needs to swipe their loyalty card, I then hit a button on the register, and they have to hit a button on the card reader. If they are paying with a card, they can insert the card after this point. However, if they insert the card before the loyalty is processed, there is a chance that it will freeze the system and it will need to be restarted before I can proceed with their order. It’s an annoying system. So many people swipe their loyalty cards and immediately insert their debit/credit cards.

I have a customer do this one morning and the system freezes up. We aren’t busy, so I move him over to the other register so we can finish.

Customer: “I don’t understand what I did wrong. I did it like I do every day.”

Me: “The reader doesn’t like it when you put the card in before finishing the loyalty. Sometimes it just freezes up. Go ahead and swipe your loyalty card.”

Customer: *Swipes card* “Can I put my debit card in now?”

Me: “Just give it a second. When you see the button on your screen, just hit OK and then insert your card.”

Customer: *Hits the OK button* “Am I allowed to put my debit card in now?”

Me: “Yep.”

Customer: “I don’t understand! That’s exactly what I did on the other machine!”

Me: “Oh, all you did over there is put your card in a little too early, and the machine is being stupid. It happens every now and then.”

Customer: “But I didn’t do anything different!”

Me: “Okay… would you like a receipt?”

Customer: “I didn’t do anything different!”

Filling Her In On Filling Up

, , , | Romantic | October 27, 2021

My girlfriend and I are on our way from Maryland to New York City for a short vacation. By the time we are ready to check into our motel across the river in New Jersey, I’m pretty low on gas, and I decide to fill up before we check in so we don’t have to waste time doing so tomorrow when we start touring.

For those of you who don’t know, it used to be illegal nationwide for customers to pump their own fuel from gas stations; pumps weren’t as safe and reliable as they are now, so it was unsafe for untrained personnel to operate them. While most states have overturned the laws preventing gas pumps from being self-served, New Jersey and Oregon are the final holdouts that require it to be done by an attendant.

We pull into the station and I pull up to the pump closest to the man sitting in a chair in the middle of the station. I recognize him as the station attendant, but my girlfriend is, apparently, unfamiliar with this New Jersey law. The man is rather scruffy and I suppose he looks suspicious to a girl in a strange new city. As I pull up, he stands and looks down at me expectantly.

Girlfriend: *Alarmed* “Wait, don’t stop here! There’s some guy just sitting there! Why are you stopping by him?!”

Me: *Laughing* “That’s the gas station attendant. It is still illegal to pump your own gas in New Jersey and Oregon, so they have to have an employee do it.”

My girlfriend settles back in her seat and laughs sheepishly.

Girlfriend: “Oh…”

I roll down the window and hand the man my credit card.

Me: “Fill it up with regular, please.”

Just Your Regular Underage Trespasser

, , , , , | Right | CREDIT: AdrielBast | October 25, 2021

I work at a gas station. This has been an ongoing problem I didn’t notice until last night. There’s a regular who comes in frequently but usually at times I’m too busy to really pay him any mind. I’ve noticed him go into the casino multiple times — our gas station is one of those that have a lottery room — but again, I’m busy at those times so I don’t think much of it.

You have to be twenty-one to even go in there. You can’t just go through it to come in and out of the store if you’re under twenty-one.

Last night, the regular and a friend — an older guy I know is over twenty-one — came in right before we locked up; we were supposed to close in two minutes. The regular made a beeline for the casino. I had only these two in the store, so I actually noticed that he had a pretty young face and didn’t look old enough. Sure enough, after an ID check, he wasn’t even out of his teens. I made him leave after explaining that he had to be twenty-one or over to be in there.

I came in today and explained to my manager, and I learned from her and a coworker that this regular frequently sneaks in and lies about his age or says the owner said it’s cool. Nope.

He came in later today. He bought some soda, and I crossed paths with him on his way to the casino as I was heading out to the main floor.

Me: “Sir, you can’t go in there.”

Regular: “I’m just leaving.”

Me: “You have to use the main doors. Our store doesn’t allow you to even enter the lottery room to go in and out of the store if you’re not twenty-one.”

He just ignored me.

Now, I had to keep my eyes out for him to make sure he wasn’t sneaking in. I decided to talk to my manager because, if he keeps doing this, I think it’s best we stop selling to him until he understands he’s not above the rules. We’ve agreed that if I catch him again, I should inform her, and that I am to inform him that if he keeps it up, we will be calling the police. I don’t know how he’ll react, but I know I sure as h*** wouldn’t want to risk the fines — apparently, they range from $500 to $1,000 just for underage gambling, and trespassing has a wider range — and potentially thirty days sitting in jail.

All Gassed Up And Ready For Mischief

, , , , | Legal | October 24, 2021

I’m at the pump, just starting to fill up. A guy carrying a green petrol can comes up to me.

Man: “Hey, could you put a couple of quid in here? It won’t let me put in less than five and I don’t need that much.”

Me: “Err, that’s petrol, right? I’m filling up with diesel.”

Man: “Oh, come on, man. I only want a couple of quids’ worth.”

Me: “Again, I’m not filling up with petrol. I’m using diesel. This isn’t what you want?”

Man: “Mate, I’ve broken down. I only need enough to get me home.”

Me: “Are you drunk? Do you want petrol or diesel?”

Man: “I don’t care, any.”

Massive alarm bells started ringing. His story made no sense. I made up a lie about going to pay for my fuel before getting his. Luckily, the staff were half decent and eventually called the police. The guy started to get real nervous and ran off just before they got there, but they caught him anyway.

It turned out that the guy was drunk, had no licence, and had stolen his friend’s car, which ran out of petrol almost immediately. I guess this wasn’t the first time as he ended up with jail time.