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The Definition Of Helpful Is Fluid

| ON, Canada | Popular, Transportation

(I work at a gas station; a lady comes in to buy windshield washer fluid but needs help getting it in her car. I am by myself and there are other people there so I can’t help her.)

Customer: “Is there anyone here that can help me put this washer fluid in the car?”

Me: “No, sorry, I’m the only person here and as long as someone is fueling, I can’t leave the store.” *it’s a bylaw*

Customer: “Well, can you ask the manager or someone in the back to come help?”

Me: “Again, I’m sorry. I’m the only person here at the moment.”

Customer: “Well, can YOU help me, then?”

Me: “I’m not allowed to leave the front when people are fuelling. It’s a safety hazard and a bylaw. I actually don’t drive either, or have a car, so I’m not sure how much help I’d be. If you ask one of the people outside they might be able to help you, though?”

Customer: “YOU can’t FILL the washer fluid? Funny that they gave YOU this job then.”

Me: “You can’t fill YOUR washer fluid? Funny that they gave you the car.”

(She left pretty mad. I told my manager about the exchange and she was laughing.)

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Very Express-ive

| OH, USA | At The Checkout, Crazy Requests

(I work at a gas station with the word ‘Express’ in its name. It’s a slow day when a middle-aged man comes up to my register.)

Man: “Hi, I can use this here right?”

(He hands me a gift card that is clearly labeled from a competitor company.)

Me: “Err, no, this is [Store] Express. That card is only good at [Competitor].”

Man: “But look here, it says ‘Express.’ So, I can use it right?”

(He points to the clearly marked “usable at [Competitor] Express” logo.)

Me: “Nope, this is still [Store] Express. Not [Competitor] Express. Sorry, I can’t accept the card.”

Man: Well, F*** YOU, THEN!”

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In An Odd Interstate Of Mind

| WV, USA | Geography, Popular, Transportation

(I work at a gas station on the side of the interstate. To get back on the interstate, one simply continues driving straight, guided by cones, signs, and post. An older man approaches the gas station; I have the employee door unlocked as I have just swept the office. The customer looks at “employees only” sign and walks in anyway.)

Me: “Sir, you’ll need to go to the front doors. This is the employee door.”

Customer: “Oh, I’m sorry. I didn’t know.” *walks to front* “You see that car over there?”

(I look outside to the twelve cars sitting at pumps.)

Me: “Which one, sir?”

Customer: “That maroon one?”

Me: “Yes, sir.”

Customer: “I’d like $30 on that pump.”

(I ring up the transaction.)

Customer: “How do I get back on the interstate?

Me: “You just head straight. Follow the cones and posts and the sign that says ‘Exit Here.’”

Customer: “Okay! So, I go back that way?” *points the opposite direction*

Me: “No, sir, that way.” *points to the correct direction*

Customer: “Okay, I’m trying to get to West Virginia, you see.”

Me: “Sir, you are in West Virginia.”

Customer: “No, this is North Carolina!”

Me: “No, sir, this IS West Virginia.”

Customer: “How do you know?”

Me: “I live here?”

Customer: “You need to learn your geography.” *leaves*

Me: “What just… what just happened?”

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