It’s Slowly Adding Up That It’s Not Adding Up

, , , , , | | Right | August 22, 2019

(I’m buying a couple of items at a game store, and the total is $38. The cashier and I are making small talk as I hand her a $20 and a $5.)

Cashier: *realizing the money I handed her isn’t enough* “I’m sorry, your total is $38.”

Me: “Oh! I’m sorry, I thought that was a ten instead of a five.”

Cashier: “…”

Me: “…which still wouldn’t have been enough. I’m sorry, I can’t do math today.”

(I felt a little embarrassed, but at least she got a good chuckle out of it!)

Unfiltered Story #160188

, , , | | Unfiltered | August 22, 2019

(I frequently go to a local gaming store that stocks tabletop RPGs and trading card games. While I’m there one afternoon, waiting for my gaming group, a very pretty blonde wearing heels and a sundress walks in. Everyone, myself included, was instantly on Red Alert because I’m the only girl they get most of the time.)

Customer: *approaches the counter* Hi, I’m, like, looking for ? My boyfriend really likes video games and I wanted to get him one for his birthday.

Cashier: Sorry, we’re not that kind of game store, but if you tried down the street–

Customer: Oh my gawd, you want me to walk ALL that way?! In THESE shoes? This is a GAME store, isn’t it? What other kind of games ARE there?! You’d make me ruin my [expensive brand] shoes for a GAME?!

(The poor cashier never got the chance to explain, because Blondie kept ranting for several minutes about how we were all losers and geeks and would never get girlfriends and die virgins before storming out. Coincidentally, said cashier is also my gaming group’s Dungeon Master. We ended up fighting a b***** blonde sorceress that night.)

That Only Comes With The Seasonal Pass

, , , | | Right | July 8, 2019

(We sell games and toys. Because of our convenient location in the shopping center, customers often wander in looking for products we don’t carry. The most commonly asked-for items are calendars, greeting cards, souvenirs, and candy. A middle-aged woman walks in on a Saturday afternoon.)

Coworker: “Welcome!”

Customer: “Do you just sell games?”

Coworker: “Um, yep, games!”

Customer: “Oh. Because I was just looking for… like a baptismal bonnet.”

Me: “Oh, sorry. No, we don’t sell clothing.”

(The customer leaves.)

Me: *to coworker* “I think that tops the list of strange things people have asked for!”

He Just Levelled Down

, , , , , | | Right | June 10, 2019

(A customer comes up to my register with a game that’s priced at $40.)

Me: “All right, sir, your total is—“

Customer: “Hey, that game is supposed to be $20! Why is it ringing up for $40?!”

Me: “Well, sir, if you’d look at—“

Customer: “No, I don’t want excuses! I want you to fix it now!”

Me: “Sir, please, if you just look at—“

Customer: “Where is the game? That price tag said $20!”

Me: *shows game* “Actually, the game is labeled as $40, but—“

Customer: “You must have switched the games to show a higher price! I demand that—“

Me: “SIR! If you would look at the display, the game is showing up as $15! You are getting more of a discount than what you are asking for. If you are adamant about paying $20, then I would be happy to adjust the price. Do you want me to do that?”

(The man finally looks at the display. He goes quiet and his face goes red.)

Customer: *mumbling* “I’ll take the $15.”

(He was silent for the rest of the transaction, then snatched the bag and ran out.)

Free Refunds!

, , , | | Right | June 7, 2019

(Recently, my store ran a buy-two-get-one-free deal on our games. The day after the deal ends, an older woman enters the store to return two games. When I look at her receipt, I instantly notice that the games were the two she had gotten free. I sense this is going to go badly, so I refund the warranties she got with the games, as well, to give her a little back.)

Me: “All right, ma’am. Your return is $3.”

Customer: “Excuse me? I spent $20 on those games. There’s no way the return is just $3.”

Me: “Well, ma’am, you bought these games during our buy-two-get-one-free sale. These were both the games you got for free.”

Customer: “My total bill was $20! I want that back! Why won’t you do that for me?” *turns to the long line behind her* “Do you believe these people? This is ridiculous!”

Me: *fed up* “You paid nothing for these games, so you should get nothing back. You are getting $3 for the warranties you spent. If you don’t like it, take the games back with no refund.”

Customer: *scoffs* “That is not how this should work. They don’t like these games, so I’m not keeping them. Just take them.”

(I processed the refund and the woman left while complaining about how we SHOULD do refunds on free items.)