Customer: “Where are your walnuts?”
Me: “It’s over with the other nuts.”
Customer: “I didn’t see them.”
Me: “They’re next to the cashews. Trust me, when you see them, you will laugh.”
(Time passes, I finish filling my bin and wade through the Christmas crowd to check on the customer. I find her standing right in front of the walnuts. She’s clearly found them.)
Me: “You found them.”
Customer: “Yeah. I couldn’t see them because the sign was in the way.”
(Note that she’s referring to a large, 18-inch sign with three-inch-wide red letters that read WALNUTS. It was added because customers complained they couldn’t find them.)
Me: “You couldn’t see the walnuts because of the sign that said WALNUTS?”
Customer: *angry* “Yeah, that’s right!”
Me: “I… can’t help you.”
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