Hungry Hungry HIPAA
I work in a healthcare call center.
Caller: “I need to know my medical results.”
Me: “May I please have your name, date of birth, and your policy number or address?”
Caller: “Ooooh! I have all that ready to go! I know you need all that because otherwise it would be a hippo violation, right?”
Me: “That’s… right. Thank you for being prepared.”
Caller: “My name is [Full Name], I was born on [Date of birth], and my policy number is [Number]. I pass the hippo test now, right?”
Me: “That’s right! Thank you!”
The caller got their medical results, and the hungry, hungry hippos remained satisfied.
