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One Last Parting Shot, Part 2

, , , , , , | Right | August 20, 2008

Me: Thank you for calling [Tech Support]. How may I assist you?

Customer: “Yes! Finally! There is something wrong with my cellphone.”

Me: “All right, ma’am. I’ll be more than glad to help you with that. What seems to be the problem?”

Customer: “I can’t call out.”

Me: “Ma’am, it appears that everything is working just fine from both ends. What exactly is happening when you try to call out from your phone?”

Customer: “Absolutely nothing! Jesus, are you stupid! I already told you that.”

Me: “Right… let’s try this: turn your phone off and then back on. Maybe you just need to reset it.”

Customer: *resets phone* “Okay, that’s done… and it’s still not working.”

Me: “This is very strange. I can’t imagine why it would not be working. Try this for me, dial a number out and let’s see if you get an error message now that the phone has been reset.”

Customer: “You stupid little b****! THERE IS NO F***ING DIAL TONE!”

Me: “Erm, excuse me?”

Customer: “How can I dial a number if I don’t have a dial tone?”

Me: “Ma’am, the phone you’re using is wireless. It’s not going to have a dial tone.”

Customer: “You really think I’m that stupid? My last cell phone had a dial tone!”

Me: “I assure you, it did not.”

Customer: “Listen to me, I have been around a lot longer than you. I think I know how to work a g**d*** phone! Who the h*** do you think you are?!”

Me: “Humor me, please! Just dial a number, any number, and see what happens when you hit send.”

Customer: “Whatever!” *presses buttons on phone*

(She has the phone on speaker, and I can obviously hear that the call has gone through.)

Customer: “Well… I… the last… F*** YOU!” *click

For The Love Of God, Get GPS

, , , , | Right | August 18, 2008

Customer: “Hi. I’m coming from the intersection at [Street #1] and [Street #2]. How would I get to your store from here?”

(I give the guy directions. I can tell he’s tuned me out after the first street or two. He then cuts me off before I finish.)

Customer: “Good, good! I got it. Thanks!” *hangs up*

(The phone rings again five minutes later.)

Customer: “Hi! I just called you a few minutes ago, asking for directions.”

Me: “I remember.”

Customer: “Yeah… I took that turn on [Exit] like you said. Then I got lost again. I’m at [Street #3] and [Street #4] now.”

Me: “Okay…” *gives him directions again*

Customer: “Okay! I got it this time. Thanks!” *hangs up*

(Phone rings again five minutes later.)

Me: “Hi again. Where are you now?”

Customer: *laughs* “I’m at [Street #5] and [Street #6].”

Me: “Okay. You’re almost here. Turn on [Street #7] and go straight until you see a gas station. We’re in the strip mall a little after it.”

Customer: “Okay!” *hangs up*

(Phone rings again five minutes later.)

Customer: “It’s me again! I’m at the gas station. I don’t see your store.”

Me: “We’re in the strip mall after the gas station, it’s down the road a little bit.”

Customer: “Oh! I see it. Okay, I’ll be right there.” *hangs up*

(Phone rings again five minutes later.)

Customer: “I’m in the strip mall now… and I don’t see your store. I’m gonna feel SO stupid if I’m in the wrong strip mall.”

Me: “At this point, I’m not even sure you’re in the right state.”

Customer: *laughs*

Me: “Okay. Do you see a donut shop?”

Customer: “Yes! I see a donut shop!”

Me: “Good. Drive to the donut shop. Now, do you see a cell phone store?”

Customer: “Yes! It’s next to the donut shop.”

Me: “Good. Drive to the cell phone shop. Now drive a little past that. Do you see the girl in the next store who’s on the phone and waving at you?”

Customer: “Yeah! Is that you?”

Me: “Yeah. Come on in…”

Time To Find Another Hobby

, , | Right | August 18, 2008

(A customer was trying on a shorty wetsuit.)

Customer: “It seems to fit okay, but the zip is a little high. It would irritate under my chin.”

Me: “Yes. I can see what you mean, but if you put the suit on the right way round, you won’t have that problem.”

Customer: “…”

Me: *To Coworker* “Remind me to never dive with that guy.”

Must Be One Of Them Radioactive Horses

, , , , | Right | August 18, 2008

Child: “I like this ride. I like horses but these ones aren’t real.”

Me: “Yup! Real ones are much bigger, probably twice as big as these horses.”

Child: “I rode one once!”

Me: “Really? That’s cool.”

Child: “Yeah. Real horses have eight legs.”

Me: “Oh. That’s… cool.”

A Little Bit Too Honest There

, , , , , | Right | August 16, 2008

(I used to work at a sporting goods store. One day a young guy of about 12-14 years of age comes in.)

Customer: “Hi, can you tell me where I can find a jock, like, for playing baseball?”

Me: “Oh, you mean a protective cup? Sure, they’re right over here.”

Customer: “Thanks. Oh, are there sizes?”

Me: “Yeah, they’re–”

Customer: *whispers* “I think I’m a small.”

Me: “They’re according to waistband.”

Customer: “Oh…”

Me: “I’ll be over there if you need anything else.”


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