The Eternal Tomato

, , , , | Working | November 9, 2017

(I work in the kitchen at a family-run cafe. Usually, the owner of the cafe does our grocery shopping; we have a pre-printed list with any items we need and only fill in quantity. Since everyone in the kitchen knows the basic amount of items that are needed, we don’t write down, “1 kg tray of tomatoes;” we only note, “tomatoes: 1,” as the owner knows what amount we actually mean by that. Everyone is so used to this system that we forget it’s not as obvious to others as it is to us.)

Owner’s Husband: “Hi! [Owner] is out sick today, so I’m going to do the grocery run. This is the list?” *grabbing it and already heading out the door*

Me: *to another coworker* “Has [Owner’s Husband] ever done the shopping for the cafe before?”

Coworker: “I don’t think so. He’s never in, to be honest.”

Me: “Oh, dear. We should’ve explained the list.”

(We tried to call him multiple times, but couldn’t reach him. He returned an hour later with a tiny shopping cart filled with barely anything. He literally bought one single tomato, one lonely onion, one bag of rice, etc. It took almost another 30 minutes for us to explain to him why we needed another grocery run. I completely understand that our list might be difficult to understand for an outsider, but wouldn’t anyone be surprised that a cafe that serves 200 to 300 people a day only needed one onion for two days?)

Hard To Tender Some Tenders

, , , | Working | November 8, 2017

(I am at a well-known 24-hour chain diner. I almost always get the chicken tenders there, so I know what they look and taste like, and I have been looking forward to having them again after a long time. I place my order, but when they come out, they don’t look anything like they normally do.)

Me: “Oh, I guess y’all changed the recipe?”

Waitress: “Oh, no, we ran out of chicken tenders, so [Other Waitress] went next door to the store and bought some more.”

Me: “…”

(They tasted good, but at the time, I was mostly disappointed that they didn’t just tell me they were out of chicken tenders so I could have ordered something else.)

Had To Crack A Few Eggs To Get There

, , , , , | Right | November 7, 2017

(I am a waitress at a busy restaurant. Note: all our menu items list the ingredients after the name of the dish and before the price. I serve poached eggs to a woman in her 50s.)

Customer: “Oh, ew, no! I don’t want that salmon!”

Me: “I’m sorry. What did you order?”

Customer: “I ordered poached eggs and toast, but not with salmon and asparagus!”

Me: “Okay, let me go and check your receipt.”

(I take her meal to the service counter and confirm that she paid a full $14 for our poached eggs, which lists salmon and asparagus in the ingredients. She has also ordered extra eggs. I have the kitchen remake her order: poached eggs on toast, extra eggs, and take her the $10 difference. A minute later she approaches me again.)

Customer: “I don’t know what’s going on with my food, but this isn’t right, either! I was meant to have bacon with this!”

Me: “I’m sorry; that wasn’t on the receipt, but I’ll go and get some for you.”

(I take out the extra bacon without charging any extra.)

Customer: “I didn’t want this many eggs!”

Me: “That’s okay; you haven’t been charged for them.”

Customer: “Well, I won’t be able to eat them all.”

Me: “Again, that’s fine; they’re on the house.”

Customer: “Did you want them back?”

Me: “No, no, that’s fine. You keep them.”

(While laughing later with my coworker who took the order, I confirmed that she had repeated the original order back three times!)

A Face Like Soured, Full-Fat Milk

, , , | Working | November 7, 2017

Me: “Can I please get a large tea to go, Earl Grey, and one of those iced espresso shots?”

(My name is taken and I wait.)

Barista: “[My Name]! We only have full-fat and semi-skimmed milk today.”

Me: “It’s all right; I have tea without milk.”

Barista: “Which one?”

Me: “Neither.”

Barista: “Yes, but you have to choose. You can’t just leave me hanging.”

Me: “But I don’t want any milk.”

(She gave me a sour face and I got my drinks. There was also a small cup with my order that I checked when I was outside. Judging from the taste, the barista decided that I should have full-fat milk, on its own.)

Nothing Civil About This War

, , , , , , , | Working | November 6, 2017

(My partner and I have been waiting for months to see “Captain America: Civil War,” and going to the movies is a very special occasion for us due to finances. We decide on a theater located on the top floor of a rather nice mall that is surrounded by a food court, since prices are fair and the location is close. We pay and take our seats in the front, and not too long after the previews start someone sits directly behind us and begins noisily eating out of a paper bag. My partner turns and informs me they are eating a burger out of a paper bag and I figure they will be done soon. Except, they have an entire large backpack FULL of burgers, and they proceed to eat them as noisily as possible all the way through the credits and half an hour into the movie itself! My partner confirms that they are eating burger after burger like their backpack is a dispenser, and the paper on each burger is crinkled so loudly and purposely that I cannot hear most of the dialogue. I’m talking continuous and endless loud crinkling, like an Internet troll decided to come to the movies. Fed up, I decide to do what I never do and complain. This theater is two stories, and to get to the desk I have to go down an escalator and across the lobby. When I get to the concessions desk, a very nice guy calls a manager when I explain the problem, and whispers quickly that he had the same issue a week ago and not to expect any real help. A female manager arrives and I explain to her my issue. She looks incredibly bored.)

Manager: “What do you want me to do about it?”

Me: “You have a no outside food and drink policy.”

Manager: “Yeah, but it’s not like we can enforce it; we’re right next to the food court.”

Me: “So, what am I supposed to do? I can’t hear, and have missed a big part of the movie.”

Manager: *sighs* “I can come up behind you and talk to them, but that is really it.”

Me: “That’s fine.”

(I went back upstairs and into my theater, where the guy was STILL eating noisy, paper-wrapped burgers and continued to do so for an additional twenty minutes. I could hear everything behind me and looked back several times, and the manager never came into the theater, at all. When we left after the credits, we counted over a dozen burger wrappers thrown all over the aisle behind us. I was upset that nothing was done and that the manager lied and never came to check, so I decided to write a formal online complaint on the company website. Apparently those complaints go directly to the managers, and the manager I talked to decided to answer and state that I was making too big of a deal out of this. Then she lied and said she did come to the theater, and that their was no evidence after the show of outside food or drink. Then she offered me free passes to shut me up! I was pretty upset that my complaint got brushed aside twice by the same awful manager, who apparently just liked to lie. I decided to not push it further, as I had clearly hit a wall, and refused the passes. Who wants to go to a movie they can’t hear? I went back about eight months later and didn’t see her, so hopefully she works somewhere else now.)

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