Food For Thoughtfulness, Part 2

, , , , | San Diego, CA, USA | Hopeless | May 20, 2016

(I have just gotten out of ballet with my sister. My parents pick us up to take us to a well-known Asian take-out place. My sister has been feeling sick, but she goes in to order anyway since I am still in ballet clothes. She’s in there for a few minutes before a man comes out to our car.)

Man: “Excuse me; are you the parents of the girl inside?”

Mum: “Yes, is something wrong?”

Man: “Come inside, now.”

(Both my mum and my stepdad run inside, while I stay with my brother, who is also sick. A minute later, they come out supporting my sister. The man and a woman come out. My mum explains that my sister has been feeling sick, but she should be fine. The woman talks to my mum, handing us a cup of Pepsi for my sister.)

Woman: “She passed out inside. Take this drink. It’s thin, and should be good for her. Make sure she drinks it slowly.”

(My mum agrees, and the woman walks away. An employee comes out, with the food that my sister ordered.)

Employee: “Here’s your food. It’s on us. Make sure she gets better, okay?

(My mum insisted on paying, but he refused and went back inside. My sister and I were regulars at this place, and the employees were always so great. It made me happy that even after all the awful stories I’d heard about employees being awful, this employee in particular was awesome enough to get our food packed and bring it out to us for free, as well as making sure my sister was okay.)

 

Open Late For Coo

, , | BC, Canada | Hopeless | May 14, 2016

(My husband and I are on a road trip with our 8-month-old daughter. We had planned to drive for a short time, find a restaurant for a late dinner, and then keep driving to the next city to get a hotel. We get caught up in a horrible traffic jam that takes over an hour to get through. By the time we are out of it, it is almost 10 pm. Luckily, our daughter is fine – she had slept for most of the time, and when she got hungry, I was able to give her a bottle and some snacks while my husband drove the car.)

Me: “Thank goodness we’re out of that traffic jam, but boy, I’m starving.”

Husband: “Me, too, but I’m not sure if anything is going to be open anymore.”

Me: “There’s a restaurant; the sign says “Open”, and I see people inside.”

Husband: “Hooray! We’re saved!”

(We got out of the car and started walking towards the restaurant. We were almost at the door when one of the employees, seeing us, flipped the sign to “Closed”.)

Employee: *through the door* “I’m really sorry, but it’s past closing time and our grill is shut down for the night.”

Husband: “Oh, dear! We were afraid of that.”

(We turn to leave. At that moment, my daughter wakes up in my arms and coos adorably at the employee.)

Employee: “Oh! You have a baby! We can’t turn you away with nothing to eat. Come on in!”

Me: “Really?”

Employee: “Sure! One thing, though; we can only serve you sandwiches, since our grill is closed.”

Husband: “That’s absolutely fine. Thank you so much!”

(We quickly ate a very decent meal of sandwiches and salad. We made sure we left a generous tip. Thank you, restaurant employee, for bending the rules and not sending us into the night hungry!)

Sweet Little Gesture, Part 2

, , | NJ, USA | Hopeless | May 6, 2016

(A local “job lot” store, featuring low cost things like lesser name brands or post-clearance overstock, recently had a new type of candy on display, cherry flavored heart-shaped jelly beans. All natural, real cherry juice, etc. Picked up on a whim, they turn out to be very good! I decide to go online and check the site, and while they have a small selection it’s mostly not sold around me. Still, I send an email.)

Me: “Hello! I just wanted to say, I recently tried your [Brand] candies, and they’re absolutely wonderful. I’m not a health nut, but it’s good to see a company using ‘real’ ingredients, make it taste good, AND not charge an arm and a leg! Only one store around me carries only your cherry candies, but I got instantly addicted. I just wanted to let you know, you guys have a new fan, and I’m trying to talk my friend who’s starting a ‘YouTube foodie channel’ to review your stuff.”

(The next day, I get a reply.)

Email: “Thank you so much for the kind words! That was actually one of the nicest emails my group has seen yet from a customer. If you would like to send me your address, we’d love to send you a gift!”

(Thinking it would be just a coupon, or at most a promo sample or something, I went ahead, and then forgot about it. A week later I came home to a big box on my porch. They sent me one of EACH TYPE of their candies, seven different full-sized bags, one of which is a 41 flavored mixed bag! They also gave the brand new online shopping link that hadn’t been posted yet, and said the job lot store is going to be carrying the regular and sour fruit flavors soon, too. Apparently breaking the “you only hear the bad reviews” myth has its upsides besides just making a customer rep smile!)

 

One Man’s Leftovers Is Another Man’s Overflowing

, , , , | NE, USA | Hopeless | May 5, 2016

(My fiancé and I are on hard times. She has recently lost her job and mine isn’t really enough to support us alone. We have no food in the house, about $20 in my checking account (or so I think) and approx. $7 in pocket change. I am due to get paid the next day so we decide to go to a certain famous cheap fast food place where, embarrassingly my card declines in the drive through. Devastated, we drive next door to the gas station that also happens to serve hot food. Inside, we pool all the pocket change we have, counting it up in one of the aisles before approaching the register where the food is sold. While we stand there trying to figure out what we can afford the cashier gets our attention.)

Cashier: “I’ll make you a deal. I’ll give you all of the chicken that’s left for the price of one meal.”

Me: “H-how much is that? I’m sorry we don’t really have much.”

Cashier: “Tell you what; I’ll throw in some potato wedges too. It’ll be about $7.”

Me: *glances at fiancé for approval* “Okay… we’ll try.” *counts out money on the counter, coming up a little short*

(Before we can apologize and leave the cashier pulls some coins out of her pocket to make up the difference and hands us the box of chicken tenders and potato wedges. We thanked her profusely and left to go home and eat. We’re doing much better now but I’ll never forget her kindness to us when we needed it most.)

Chicken Noodle Soup For The Soul, Part 2

, , | TX, USA | Hopeless | May 4, 2016

(It’s graduation week, so we’ve been assaulted by last minute balloon orders. All of us are working ten-hour shifts, and while we have 30 minute breaks for lunch, none of us have been able to make use of them because we’re that overtaken. It’s near the end of the day and I’ve yet to eat, I’m suffering a headache, and my feet are killing me. I feel like I’m ready to burst into tears when 15 minutes before close, a woman walks with a massive return, which I have to do since I’m the acting manager on duty and my only co-worker is in the back doing clean up detail.)

Customer: “Are you okay, dear? You don’t look like you feel well.”

Me: “It’s been a long day. I haven’t had the chance to eat. We got slammed by graduation parties today, so I didn’t get to go buy anything. And stupid me, I didn’t think to bring my lunch.”

Customer: “You can’t run out to grab anything now?”

Me: “We close shortly. I have to go immediately home after this so my husband can get to his job. I’m sorry, I shouldn’t be complaining. It’s just been a tiring day, that’s all.”

Customer: “That’s okay, dear. It’s almost over, at least.”

(We finish her transaction and she leaves. Two minutes before close, she shows up again with a $5 box meal from a nearby chicken place and sets it in front of me, then walks back out before I can say anything. I did cry then, but it was in gratitude. Thank you, ma’am, for making my day so much better!)

 

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