One Hot Coffee Equals Three Cold Ones

| England, UK | Extra Stupid, Food & Drink

(We are on a business trip. It has been a long drive and we stop for something to eat.)

Customer: “Can I get a coffee, please?”

Cashier: “Sure; it will be just a moment.” *to me* “How can I help you?”

Me: “Hi, three [meals], please.”

(The cashier sorts a tray out, and starts loading up the three soft drinks for my order. At this point the customer before me wanders off and comes back with a straw, picks up one of my drinks.)

Me: “Er, excuse me, what do you think you’re doing?”

Customer: “What?”

Me: “That is obviously my order; you ordered coffee.”

Customer: “Oh, I, err.”

(By this point his coffee is finished.)

Cashier: “Your drink, sir.”

Customer: “Yes, err, thanks.” *scurries off*

Cashier: *to me* “Did he not notice there were three of them?!”

Me: “How did he not notice it was ice cold?!”

Making A Senior Mistake

| Orchard Park, NY, USA | At The Checkout, Bad Behavior, Money, Non-Dialogue

I worked in a Mexican restaurant. We had a senior’s discount but policy states that we have to wait for them to ask for it. We weren’t supposed to just give it to them but sometimes I would just give it to obviously elder folks.

Once, after my standard greeting, I decide I will do so for a grey-haired man. But before he even places his order, he picks up my ‘take-a-penny, leave-a-penny cup’ with one hand, pours it into his palm, and puts all the change in his pocket. He even stares me in the eye the entire time as if to challenge me to do something about it.

To which I decide that he has taken his own senior discount. Too bad, because the one I would have given him would have saved him a lot more.

When You Wish You Could Play The Conversation Back To Them

| Peterborough, ON, Canada | Food & Drink

(We only carry one size and flavour of milkshakes.)

Customer: “Can I have a large vanilla shake and two small strawberry shakes?”

Me: “I’m sorry, we only carry chocolate, and it’s just one size.”

Customer: “Fine, one large and two small chocolate shakes.”

Me: “The shakes are only one size. Is that okay?”

Customer: “Yeah, okay, whatever.”

(I prepare the shakes and hand them to the customer.)

Customer: “I asked for a vanilla and two strawberry, and the vanilla was supposed to be large! These are all small and all chocolate!”

Repeatedly Trying To Top It

| Peterborough, ON, Canada | At The Checkout, Food & Drink

(I’m taking a drive-thru order.)

Customer: “Can I have a [burger combo]?”

Me: “Absolutely. What toppings would you like?”

Customer: *lists toppings*

Me: “Okay, and what side and drink with that?”

Customer: *repeats toppings*

Me: “Yes, I have that here already. What would you like for your side and drink?”

Customer: *repeats toppings again*

Me: *trying a different approach* “No problem, is your combo going to be with fries and [drink]?”

Customer: “No, it’s with—” *repeats toppings yet again*

(Eventually I just rang in fries and a random fountain drink. They didn’t complain.)

Will Need A Large Drink After This

| Peterborough, ON, Canada | Extra Stupid, Food & Drink, Money

(A customer places an order in drive-thru. I give them their total and greet them at the window.)

Me: “Hi, your total is [total].”

Customer: “Sorry, can we add a large drink to that?”

(I ring it in and give them their new total.)

Me: “Okay, with the drink your new total is [$3.00 more].”

(She hands me enough money for the original total.)

Me: *counting the money* “Sorry, I just need another $3.”

Customer: “Okay.”

(She doesn’t move, just smiles at me.)

Me: “Sorry, you were $3 short. Your total was [total] and you only gave me [amount].”

Customer: “…”

Me: “…I need another $3.”

Customer: “I’m just trying to figure out why it costs more now.”

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