Promo Is Too Slow-Mo

, | Port St Lucie, FL, USA | Money, Technology, Theme Of The Month

(I work for a very large, well know fast food company. I am a manager, and coupons can only be taken off by a manager. Every single time there is a coupon I have to put in a code. Every. Single. Time.)

Me: *in the front of the store filling orders*

Crew Member #1: “PROMO!”

Me: *runs to opposite end of the store to take it off*

Me: *goes back up front to correct a customer complaint*

Crew Member #1: “PROMO!”

Me: *knows line can’t move until I take it off, but I can’t leave the customer*

Me: *finally takes off the coupon in drive-thru*

Crew Member #2: “I need a promo!”

Me: *runs back to the front of the store*

(The phone rings. It’s a customer inquiry.)

Crew Member #1: “PROMO, PLEASE! AND I NEED A DISCOUNT!”

Crew Member #2: “Can I get a promo?”

(I talked on the phone while bagging orders while promo-ing off the front order, then ran to the back, still picking up the food items I needed on the way, promo-ing that off while still answering a customer’s question while having the headset on to make sure my drive-thru people are taking the correct orders. Needless to say, I left the coupon button on automatic for the rest of the day. Coupons are a lot more work than you think. F*** that s***!)

Donating On Biblical Proportions

, | USA | Bizarre, Religion

(A customer comes in on a Sunday afternoon. He orders a coffee but doesn’t leave after he gets it.)

Me: “I’m sorry, sir, was there anything else I could help you with?”

Customer: “Oh, no, not at the moment, dear. I just wanted to give you this. You’re new here and I like to make sure all the new people are taken care of.”

(As he is speaking he pulls a miniature bible out of his pocket and slides it across the counter to me. I’m almost too startled to speak.)

Me: “…um, thank you?”

(I wait until he leaves and approach my manager.)

Me: “So, some guy just gave me a bible, but I don’t know what to do with it.”

Manager: “Yeah, he does that. We’ve asked him to stop but he won’t. If you don’t want to keep it there’s a box of them under the desk in the office. Just throw it there.”

Me: “There’s a whole box of these things?!”

Manager: “Yeah, we drop them off at the Goodwill center when it gets full.”

(Apparently this was just a normal thing that happened because when I moved to another restaurant down the road they also had a box of mini bibles that customers had given to employees.)

Two Can Whine For Ten Dollars

, | Peterborough, ON, Canada | Extra Stupid, Food & Drink, Money, Theme Of The Month

(I’m taking orders for front counter. A customer walks up and hands me one of our “2 can dine for $9.99” coupons.)

Customer: “I’ll have this, please.”

Me: “No problem. Would you like to add anything else?”

Customer: “No, thank you. Just the two meals.”

Me: “All right, your total is $11.70.”

Customer: “How much is it after the coupon?”

Me: “That is the price with the coupon. You wanted to use the two can dine, right?”

Customer: “Yes, but why is it that price? The coupon says $10 on it.”

Me: “Oh, the $10 is the price before tax, so that makes the difference.”

Customer: “No, you’re supposed to take $10 off, that’s what the coupon means.”

Me: “Sorry, it doesn’t actually work like that. It means that you pay $10 for the two meals. They would normally be over $15 for both without the coupon.”

Customer: “But it says $10 here. So I only owe you the tax.”

Me: “Again, I’m sorry but the coupon isn’t for $10 off. You are still saving a good amount off the regular combo prices.”

Customer: “Fine. I don’t want it then. The idiots at [our other location] wouldn’t do it right either.”

(He stormed off muttering about how we were too dumb to honour our own coupon.)