And That’s How The Free Cookie Crumbles

, | Fairmont, MN, USA | Working | March 16, 2016

(My husband orders a breakfast combo meal with a fountain drink instead of coffee.)

Cashier: *poking around on the computer* “I can’t get it to change in the computer so you’ll just have to take the coffee.”

(After changing his order to something that didn’t come with coffee, he finishes up the transaction. I point to the sign that says we get a free cookie if we weren’t offered one.)

Me: “You didn’t offer us a cookie.”

Cashier: *glancing at me* “Well, we don’t have any.” *looking toward the really full cookie display* “Those are old.”

This Job Blows

| Perth, WA, Australia | Right | March 12, 2016

(I’m working on the drive-thru window at a fast food restaurant and I’ve just finished taking the order for a car in the queue.)

Me: “Would you like anything else with that?”

Customer: “Yeah, a blow-j*b.”

Me: “Well, mate, if you can get it up to the window…”

(He drove straight through without his order.)

Adele Never Had This Issue

, | TN, USA | Working | March 11, 2016

(I’m a manager at a popular fast food restaurant. The phone is ringing but i’m too busy at the moment to grab it. I flag down an employee who has a history of asking not so bright questions.)

Me: “Hey, [Coworker], can you grab the phone for me?”

Coworker: *gives me a blank look* “What do I say?”

Me: “You could always start with hello and work from there.”

Giving Them The Milk-Shakedown

, | Warwick, RI, USA | Right | March 9, 2016

(I’m taking late night orders at the drive-thru. Two very heavily intoxicated women come through.)

Customer: “We’d like two milkshakes.”

Me: “Apologies. As it is a half hour before we close, our ice cream and shake machine has been shut down and disassembled for the night

Customer: “But we just came from the bar! You can’t do this to us! We need our shakes!”

(After trying to reason with them, my very sarcastic manager takes over.)

Manager: “Well, I suppose we could reassemble the machine, fill it up, wait minutes for the mix to freeze up to make your shakes, and then we can just break it all down again after.”

(Most people would see this as pure sarcasm, but it would seem the women are too far gone to get it.)

Customer: “Thank you! We’ll wait while you do that.”

(My manager gave up, told them to have a great night and took off his headset. They sat there for a few minutes before driving off. Some people don’t take a hint.)

Burst Their Entitlement Bubble

| WI, USA | Friendly | March 5, 2016

(I am a cashier at a fast food restaurant. A mother has come in with two young children: the two kids are sent off to sit in a booth while the mother orders but they’re close enough she can see them while waiting in line. Behind her are a group of high school kids that are loud and have no respect for any of the other customers there. Instead of waiting further back, they’ve gotten as close to the counter as they can, effectively crowding the people ahead of them in line. The following conversation happens when the woman turns to check on her kids and realizes the high schoolers are blocking her view.)

Woman: “All right, I’m going to need you to back up and get out of my personal bubble. Seriously, what do they teach you in schools these days? You’re in my personal bubble and worst of all, I can’t see my kids. Don’t you guys have any concept of personal space? You’re in my bubble.”

High Schooler: *sarcastically* “Personal bubble?”

(The woman turns and stands right in front of the kid, her face inches from his, staring straight at him and following him when he begins to back up.)

Woman: “When I stand right here, this close to you, does this make you feel uncomfortable?”

High Schooler: *suddenly nervous* “Y-yes?”

Woman: “Yeah, it does. That’s a personal bubble. That’s how it feels when you crowd around people. Just wait until you’re old enough and you’re driving your really drunk friend home from the bar. You’ll know what I’m talking about.”

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