They Don’t Know That Band Aid Feeds The World

, | OK, USA | Bizarre, Food & Drink, Health & Body

(A customer pulls up into the drive thru.)

Me: “Hi, can I help you?”

Customer: “Yes. Do you have a grilled chicken salad?”

(I list off all our chicken salads.)

Customer: “Yes, I’ll take the BLT salad. Does that come with lettuce?”

Me: “Yes. It’s a salad with lettuce.”

Customer: “Okay. One BLT grilled salad with lettuce.”

(I tell her the total, and she pulls up to the window. I’d cut myself earlier in the day on my finger, so I have to wear a band-aid. I’m only working with money, and try to keep it out of sight of customers as much as possible.)

Me: “Your total is $5.85.”

(The customer glances at my finger when I push the button to see her total. She looks like I’d just killed someone right in front of her.)

Customer: “Oh. My gosh. I’m sorry. That’s so gross!”

(She drops her change from spazzing out.)

Customer:“J-just take the twenty and forget the change!”

Me: “You sure? I can wait.”

Customer: “Y-yes!” *shoos me away in disgust*

(I give her the change, and close the window. I tell my coworkers it would be best if someone else handed out her food. My coworker hands the salad out to the spazzing customer.)

Coworker: “Did you see her? ”

Me: “No?”

Coworker: “She was staring at you and making praying gestures and talking to herself!”

It Takes Courage To Engage Bigots

, | KY, USA | Awesome Workers, Bigotry, Top

(I am working at a fast food restaurant. I am a gay male and am wearing my engagement ring to my boyfriend.)

Me: *ringing up customer’s order* “Will that be all today, sir?”

Customer: “Yes, also I’d like to congratulate you on your engagement.” *looks at my ring* “Who is the lucky girl?”

Me: “Uh, well, it’s not exactly a girl.”

Customer: “Pardon?”

Me: “My boyfriend gave me this engagement ring.”

Customer: “Your boyfriend?”

Me: “Yes.”

Customer: “I want your manager right now.”

(At this point, I’m a bit worried, since my manager is a known homophobe around the restaurant. I get him to the customer.)

Manager: “What seems to be the problem?”

Customer: “I want you to fire this f***** right now!”

Manager: “Why?”

Customer: “He’s a sinful f**! This restaurant hates them doesn’t it? So I want him fired right now!”

Manager: “No.”

Customer: “What!?”

Manager: “I’m not going to fire him just because of that. I may not like what he is either, but he’s a valued employee. So, kindly get out of my restaurant right now!”

Customer: “You can’t do this! I’m the customer and I’m right! Fire him right now!”

Manager: “No. Now leave before I call the police!”

(The customer leaves the store, furious. I thanked my manager for his support. Unfortunately the customer reported him and he was fired a month later. I quit in protest immediately afterwards, as did most of the staff!)

A Not-So-Pretty Swell Day

, | USA | Bad Behavior, Theme Of The Month

(During the lunch rush I am making fries. Since I am pregnant and the salt makes my hands swell, I take off my wedding ring.)

Me: “Here are your fries, sir! Hot out of the fryer.”

Customer: “Thanks girl, you’re pretty sweet. I’d ask you out if you weren’t so fat.”

Me: “Thank you for the compliment, but I am not fat. I’m pregnant.”

Customer: “What?! You aren’t pregnant. You’re just being prude.”

Me: “I highly doubt my husband would agree with you.”

(I take the ring out of my pocket briefly to show him.)

Customer: “If you’re married, why don’t you wear your ring? You looking around for a new man? Because I might be available after you lose weight.”

Me: “No, sir. I’m currently not wearing my ring because the salt makes my hands swell up and it cuts off circulation.”

Customer: “Don’t be stupid! Salt only makes girls swollen when they’re pregnant!”

(I nod at him slowly and he frowns, realizing what just happened.)

Customer: “Well… you’re not that pretty anyway!”

The Good, The Bag, And The Lovely

, | Kings Lynn, Norfolk, England, UK | Awesome Customers, Holidays

(I spend about 20 minutes dealing with a middle-aged woman and her elderly mother, sorting out a rather complicated order. Despite my reassurances, they are continuously apologising for taking so long to decide.)

Me: “Okay then, is there anything else I can help you with today?”

Customer: “Nope, that’s brilliant; thank you! Have a lovely new year!”

(The customers leave. About an hour later, the young woman returns and heads straight for my register, looking rather flustered.)

Customer: “Hi again! I was in here about an hour ago if you remember me?”

Me: “Oh, yes! Did you enjoy your meal?”

Customer: “Yeah, but did you happen to come across a black leather handbag in your dining area? My mother left hers here!”

Me: “Yup! I have it safe under my register for you. I found in just after you left!”

Customer: “Oh, thank you so so much! You’re a life saver!”

Me: “Not a problem; just doing my job after all. Have a good day!”

(She walks off and I begin to serve the next customer. I can see her conversing with her mother out of the corner of my eye. She comes over again.)

Customer: “This is for everything you’ve done for us today, young lady!”

(She hands me what I thought was a scrap of paper, but is in fact a £20 note.)

Me: “Thank you ever so much for the gesture, but I cannot accept this!”

Customer: “No, no, you keep it! That’s for putting up with us today!”

Me: “I can’t accept this, though! It was a pleasure to serve you, and thank you bu—”

Customer: “Okay then, call it a New Year present or something! Bye now!”

Me: “But I ca—”

(She all but ran out of the store before I could protest further.)

Breast To Be Aware Around Bigots

, | Melbourne, VIC, Australia | Bad Behavior, Bigotry, Food & Drink, Theme Of The Month, Top

(I’m a male shift manager at a popular drive-thru fast food chain. I’m 19 and the only manager on duty. I am doing my rounds when I overhear an argument.)

Customer: “You f***ing b****! You obviously don’t know what the f*** you’re doing! Ten f***ing breast pieces!”

(At this point the 15-year-old server runs out of the serving window area in tears and begs me for help. I send her on a break and approach the customer warily.)

Me: “Sir, what seems to be the issue?”

Customer: “Who the f*** are you?”

Me: “I’m the manager on duty, sir. Is there-”

Customer: “You? The f***ing manager? You’re f***ing 12!”

Me: “Sir, I’m 19 and I’m—”

Customer: “That b**** wouldn’t give me ten breast pieces of chicken in my ten piece box!”

Me: “Unfortunately, she was correct and we are unable to do that. Only one in every nine pieces of chicken is a breast piece, and in order to fill your request we would have to cook an extra 81 pieces, which would severely affect our profit margin. Could I suggest the fillet—”

Customer: “You’re a f***ing f** aren’t you? You’re one of those queers!”

Me: “Sir, I’m going to have to ask that—”

Customer: “F***ing f** boy!”

(The customer then descends into a tirade of graphic descriptions of the sexual acts he would expect me to perform as a homosexual. I’m finding it difficult to maintain composure at this point.)

Me: “Sir, if you do not stop immediately I’m going to have to call the police.”

Customer: “You wanna fight me, f** boy? I’ll f***ing kill you.”

(The customer gets out of his car and lunges at the window. I slam it shut and lock it.)

Customer: “Come out here and fight me, you queer!”

Me: “Sir, I cannot help you any more. Please leave my drive-thru immediately or I will call the police.”

Customer: “You can’t make me! Give me my f***ing chicken!”

(I pull out my phone and dial the police. As I’m explaining the situation, the customer has reverted to his tirade of sexual comments aimed at me.)

Me: “The police are on their way. You can either leave the store now or be removed.”

Customer: “You little f**! I’ll be back f** boy, just you f***ing wait!”

(The customer roars off. I’m shaking and my voicing is cracking at this point, having maintained composure for so long, but I stay at the serving window so I can explain the delay to the next few customers, and apologise to the next car, who witnessed the entire episode.)

Me: “Hi, welcome to [fast food restaurant], I’m so sorry about the delay there, I was un—”

Customer #2: “He’s right! You are a f***** aren’t you!”

(Worst shift I ever had.)