Scheduled To Quit

| USA | Working | September 14, 2016

(I’ve been working at this fast food place for about six months when my best friend gets hired. We are teenagers and it’s our first job. I normally snap pictures of the schedule, but by her second week of the job the management asks the workers to stop doing that, due to regulations or some such thing. I had already taken a picture before anyone told me, and I send the picture to my best friend so she’ll know when she works. And as a backup, she also copies it into a notebook directly from the schedule itself a few days later. Neither of us is scheduled to work that Sunday, so we go out to a movie and post online about it. Come Monday evening, we walk into work together.)

Boss: *grumpy* “Hope you enjoyed that movie.”

Me: *slightly confused as to how she knows, because we weren’t friends online* “Yeah, it wasn’t too bad.”

Boss: *turns to my friend* “More fun than working?”

Friend: *jokingly* “Well, usually most things are.”

Boss: “Is that really the attitude you’re going to take on only your second week here?!”

Friend: “Huh…?”

(My boss then takes her to the back room and shows her the schedule that suddenly now says that she was supposed to have worked the day before. My friend swears that she didn’t know, otherwise she would have been at work, and promises to never ever let it happen again. Practically in tears for the rest of the night, she works quickly and quietly. I find the picture of the schedule on my phone and walk up to my boss.)

Me: “Ma’am, in all fairness, I don’t believe the schedule said that she was supposed to work yesterday. When I took a picture of it—”

Boss: “You know we aren’t supposed to take pictures of the schedule, [My Name]. Now get back to work.”

(I went back to work, but took a picture of every schedule from then on ever as proof. That manager didn’t last long, but my friend’s mother never trusted me ever again. To make it even worse, there was white out on the schedule for Sunday, where it had obviously been erased and rewritten. In the two and a half years I worked there, they changed the schedule within a day’s notice so many times that I eventually quit in frustration.)

Well, They Got One Thing Right

, | Gresham, OR, USA | Working | September 14, 2016

(I pull up to the drive-thru to grab a soda and a snack after a stressful afternoon.)

Me: “Hi, can I get a large Diet [Soda] with lemon, no ice, please.”

Employee: “Do you want the lemon flavoring or a slice of lemon?”

Me: “Lemon flavoring, please.”

Employee: “Okay, so that was a large [Soda], with lemon, not Diet, right?”

Me: “Um, no. A large Diet [Soda], with lemon flavoring, no ice, please.”

Employee: “Okay. A large… Diet [Soda] with lemon, anything else?”

Me: “No ice in the drink, please, and a large french fry.”

Employee: “Okay. I’ll have that at the window.”

(I pull up and we have the cash exchange, and she hands me a bag of fries and my drink.)

Employee: “Oh, wait. I gave you [Soda], not Diet.”

(I try to return the drink to her.)

Employee: “Do you want to just, like, keep it?”

Me: “Umm, sure.” *even though I hate regular [Soda]*

Employee: *as she is passing the new drink out the window* “Here’s your large DIET [Soda] with lemon.”

Me: *noticing it has ice in it* “Um, it has ice. It was supposed to be no ice.”

Employee: *smiling proudly* “Yeah, but it’s DIET.”

Me: “But it was supposed to be no ice.”

Employee: *blank stare*

Common Sense On A Diet

, | Chicago, IL, USA | Right | September 14, 2016

(A few friends and I are in the car driving home from the city. We pull into [Fast Food Restaurant]. I pull up far enough for my friend in the back seat to order.)

Friend: “I’ll like a number five with no pickles and a [Soda #1], a number seven with a [Soda #2], two large fries, and a diet water.”

Person Taking Order:  “What was that last part?”

Friend: “Two large fries and a diet water.”

Person Taking Order:  “One moment, please.”

(The person taking the order forgets to mute his headset. We hear him asking another coworker if they carry diet water. His coworker starts laughing hysterically.)

Person Taking Order:  “Please pull up to the window”

(I pulled up to the window to see that the person that took the order was bright red and highly embarrassed for not realizing what he asked his coworker for. His coworker was still laughing hysterically and struggling to stand back up in the background. I tried my best not to laugh even though everyone in the car was in tears from laughing so much.)

I Think We Know Where That Vodka Went

| Hattiesburg, MS, USA | Right | September 12, 2016

(I work in a popular fast food restaurant and often get requests to throw trash away when I’m working the drive-thru. It’s against company policy for me to take trash, and I always let the customer know this. They’re generally polite about it, but not always. I’m working the second window, where we hand out the food and I open the window for a woman who has a friend in the back seat.)

Me: “Hello, ma’am, here’s your [Order]!”

Customer: “Hey, hey, hey, can you throw this away for me?!”

Me: Um, I—”

Customer: *attempts to hand me two enormous, empty vodka bottles*

Me: “I’m sorry, ma’am, I can’t take that.”

Customer: “Why not?!”

Me: “It’s against policy for me to take trash from customers.”

Customer: “Bull-s***! That’s bad customer service! You’d better f****** take this, you b****!”

(I watch in shock as she continues to berate me, while her friend tries to reason with her. Eventually I turn to a coworker, who quietly tells me to shut the window. I do so in complete silence, and right after I do so, the friend flags me down.)

Me: *opening the window as little as possible* “Yes…?”

Friend: *over the continued bellowing of the customer* “Yeah, I need ketchup.”

(I gave her some and they drove away. However, they left the bottles right in the drive-thru where another car could hit them!)

Plainly Not Explaining Plainly Enough

, | UK | Working | September 12, 2016

(I am in a well-known burger chain restaurant ordering a take-out meal.)

Me: “A quarter-pounder with cheese medium meal, with fries and [Soda], and can the burger be plain, please?”

Cashier: “Do you want cheese on that?”

Me: “Yes, but nothing else, plain with just cheese.”

Cashier: “Would you like the meal?”

Me: “Yes, medium meal with fries and [Soda].”

Cashier: “What side would you like?”

Me: “Fries. And [Soda].”

Cashier: “Drink?”

Me: “[Soda]!”

Cashier: “Okay. So that’s a quarter-pounder with cheese, fries and a [Soda].”

Me: Please make sure the burger is plain, no ketchup or anything else.”

Cashier: “Right, plain. You should have said.” *to the cooks* “That order I just did for a quarter-pounder needs to be PLAIN.” *to me* “That will be just a few minutes.”

(Five minutes later she handed me my meal. I had large fries, a plain quarter-pounder with just meat, and a quarter-pounder with cheese and all toppings. Well, she tried.)

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