I Am Number Four

| Portland, OR, USA | Right | August 23, 2016

(My best friend and I are working together at a popular Mexican restaurant. It is early-ish in the morning on a Sunday, so we are the only two on shift. She is taking orders on drive-thru and counter, and I am making the food. It’s very slow and we are only getting roughly one or two customers every half hour, so it’s an easy morning. A gentleman walks in the front doors and orders four tacos and a side of potatoes. I am standing right behind the registers and hear his order, so by the time he’s paid for his items, I almost have all his food ready. He is the only customer we have. Here is the exchange I hear between him and and my friend:)

Cashier: “Your order will be ready in just a moment.”

Customer: “What’s my order number?”

Cashier: “You don’t need an order number. You are the only customer.”

Customer: *ignoring her, raising his voice* “How am I supposed to get my order without an order number?”

(I have finished making his food now and I am putting all his items on the tray. I think he’s kidding, but after glancing over my shoulder I see his face is red with anger and confusion.)

Customer: “Well? How hard is it to give me my ORDER NUMBER!”

Cashier: “Okay, your order number is… four”.

Customer: *looking as if he’s just fought a battle* “Okay, then!”

(At that moment I turn around and put the tray on the front counter. He has not even had a chance to turn to go to the drink machine to pour his beverage. My friend/cashier grabs his tray so he can’t grab it.)

Cashier: *with the belligerent customer directly in front of her* “NUMBER FOUR! NUMBER FOUR! NUMBER FOUR, YOUR ORDER IS READY! NUMBER FOUR!”

(He angrily took his tray and sat in the totally empty dining room. I had to go the back to avoid laughing at the whole scene.)

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Largely Never Satisfied

| MO, USA | Right | August 22, 2016

(I am working as a cashier on front counter. The customer has ordered a large Reuben combo and another Reuben sandwich on the side. I hand her her food, which she takes only to return a couple seconds later.)

Customer: “Where’s my drink and fries for the other Reuben?”

Me: “You just ordered the sandwich, ma’am. There’s no drink or fries for that.”

Customer: “No, I want it EXACTLY like the other one.”

(After calling my manager over, I ring her up for another large combo meal and have it made free for the lady.)

Customer: “Why is this large? I didn’t say that I wanted it large?”

Me: *all I can do is just stare at the customer in disbelief*

(Finally, my manager took over and told me to go run orders.)

Severely Lacking In Awesome Sauce

| MO, USA | Right | August 22, 2016

(I am closing drive-thru. We have packets of our signature sauce for drive-thru customers, but we also have pumps of it out in the lobby. Due to health code regulations, we’re not allowed to use the pumps for serving to customers.)

Customer: “Hey, do you mind if I get [Sauce]?”

Me: “Sure, no problem.” *I try to hand her some packets*

Customer: “Actually, can you put some sauce in a side cup for me from the pump in the lobby?”

(After explaining the health code to her, she suddenly gets very unreasonable.)

Customer: “What do you mean it’s unsanitary?! I’m going to go in there, dump out all of the sauce onto the floor, and make you replace it.”

(I have no patience after a long night.)

Me: “Well, you’re welcome to try, but you’ll be leaving in handcuffs.”

(At this point she just sped off.)

Take A Swig Of Swine

| San Antonio, TX, USA | Working | August 22, 2016

(It’s the late 90s and there is a popular new sandwich. We are going through the drive-thru to get dinner, it was very late…)

Worker: “Welcome to [Fast Food Place]. What can I get you?”

Husband: “I’d like a [Popular New Sandwich] with bacon to drink.”

Worker: *without missing a beat* “Sir, we here at [Fast Food Place] can do many things, but we cannot give you bacon to drink.”

(I wish you could tip fast food workers!)

Big Mac Attack, Part 2

| UK | Right | August 20, 2016

(I was at my workplace, a well-known burger, fries, and shakes chain, doing my tasks for the night. It is the evening before a bank holiday, so as you can expect, the entirety of Britain wants to get drunk. It is around 7 p.m. when a customer approaches with her husband.)

Customer: *hands me two vouchers* “I want one o’ them an’ one o’ them.”

Me: *notices one of the tickets has an option on it* “Okay, so, on this one, is it [Popular Burger] or [Popular Chicken Sandwich]?”

Customer: “One of each.”

Me: “You can either get the [Popular Burger] or [Popular Chicken Sandwich] on this one.”

Customer: *looks at me confused/angry then it suddenly dawns* “Right I’ll have the [Popular Burger].”

Customer’s Husband: “[My Name], you’re confusin’ her!”

Me: *internally sighs; puts through order, takes money and gives change*

Customer’s Husband: *hands me a voucher of the same choice type* “I’ll have a [Popular Burger] and fries on that.”

Me: “All right, then.”

Customer’s Husband: *turns to wife* ‘See? Simple and straight up so I don’t confuse him!’

Me: *another internal sigh* “That’ll be [price], please.”

Related:
Big Mac Attack

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