Snacking On A Bad Attitude

, | York, England, UK | At The Checkout, Bad Behavior, Food & Drink

(I work in a busy branch of a fast food place. When customers order burgers, it’s store policy to ask if they would like it as part of a deal, which is cheaper than if the food in the meal was purchased separately.)

Me: “Hello, sir, what can I get you?”

Customer: *giving me a somewhat disdainful look* “I want a [Burger] with fries and a large [Soda].”

Me: “Would you like that as part of a meal or are you buying them separately?”

Customer: *visibly annoyed, and still glaring at me* “No, I’m having them as a snack.”

(I laugh politely, thinking that he was trying to be funny.)

Me: *smiling on the outside, dying on the inside* “Is that a large meal or are you buying them separately?”

Customer: “I already told you, I’m having them as a snack.”

(I look at my supervisor like a deer in headlights. She takes over.)

Supervisor: “Sir, are you having your order as a meal or are you buying each item separately?”

Customer: *growing quite rude and ill-tempered now* “I’ve already told him that I want them as a snack. Doesn’t he understand simple instructions?”

(My supervisor is quite protective of her trainees. I know that the look in her eyes means she wants blood, but she remains calm and collected.)

Supervisor: *trying to remain polite* “We don’t sell meals as “snacks,” sir. Are you buying it for yourself or—”

Customer: *almost shouting* “Of course I am. Now get me my large [Burger] with fries and a [Soda]!”

Supervisor: *faces me and tells me to get his food prepared* “I’m ringing that up as a meal deal, sir. That’ll be £5.45, please.”

(Customer begrudgingly slams a £10 note on the counter and gives me a scathing glare as I hand him his food in a bag and he leaves the store in a huff. My supervisor realises something.)

Supervisor: “Did he want his meal to-go?”

Me: “No clue. But I did.”

Drive Through Democracy

, | TX, USA | Bad Behavior, Bizarre, Politics

(A customer pulls up to my window, and he looks extremely similar to Bill Clinton.)

Me: “Has anyone ever told you that you look like Bill Clinton?”

Customer: “I did NOT have sexual relations with that woman!”

(The customer then proceeded, in full Clinton style, to light up a joint at my drive-through window.)

A Whopper Of A Mistake

, | Frankfort, KY, USA | Extra Stupid, Food & Drink

(I work at a popular fast food chain which just so happens to be placed right next to a fairly popular burger place. Today I am working drive-thru for the first time when this happens.)

Me: “All right, take your time and order when you’re ready.”

Customer: “Okay, I’ll take a Whopper with no pickles.”

Me: “Um, we don’t have that.”

Customer: “That’s okay; I’ll just have a burger then.”

Me: “We don’t sell those either.”

Customer: “Then what do you have?”

Me: “We sell roast beef.”

(By this time the customer has realized something is amiss.)

Customer: “Where am I?”

Me: “You’re at [Store].”

Customer: “Oh, my god, I’m in the wrong place.”

(With that she takes off and I give her a friendly wave as she passes by. Needless to say everyone in the store is laughing as my manager comes to the front.)

Manager: “What happened?”

Me: “Customer was wanting [Burger Place] and came here by mistake.”

Manager: “That happens a lot. My favorite is when they come inside and still try to order from the wrong menu.”