Childlike Behavior

, | Perth, WA, Australia | Right | April 12, 2017

(I work at a fast food restaurant in a large, second floor food court. A child, who can’t be older than five or six, comes up to my counter to order.)

Child: “Hi, can I please have [Menu item]?”

Me: “Sure, anything else today?”

(The child just shakes his head and shyly smiles.)

Me: “Okay, that comes to [price].”

(The child looks at his hand which only has a few silver and gold coins. Putting the money on the counter I realise he doesn’t have enough.)

Me: “Sorry, you’re going to need about [amount] more.”

(The child walks away and I continue to serve as it is busy at lunch time. The child returns with a few more gold and silver coins, and once he reaches the till, I retake his order and he once again places his money on the counter.)

Me: “Yep, that’s enough. It will be ready in a minute.”

(The child once again walks away with his food about a minute later. The line quiets down as I and my coworkers have taken pretty much everyone’s orders, and they are all waiting for their food. A woman in a stained tiger shirt approaches the counter, red faced, the child in tow, and slams her hands on the counter.)

Woman: “Do you not know how to take orders?! My son has walked from our table about 15 times—” *it was twice* “—to make up for your stupidity! He gave you the right change the first time! You just made a mistake and charged us extra! On top of that you didn’t even give us what we ordered!”

Me: “I’m sorry, but I double checked the order with your son, and he said it was corr—”

Woman: “I want a receipt and a refund for this terrible service! Where is your manager?!”

(My manager retook the woman’s order, apparently correctly, but as they were walking back to the table the son was complaining “but that’s not what I wanted!” How about we don’t send children to order?)

Wasn’t Planning To Feed An Army Today

| USA | Working | April 11, 2017

(I am at a drive-thru where you can see the order on a screen. I am distracted for some reason and not paying close attention to the order listed.)

Me: “Hi! I would like a [Meal] with a [Drink] and an [Ice Cream].”

Worker: “Um… okay…”

(Muffled whispering in background.)

Me: “Is something wrong?”

Worker: “No, ma’am… Could you please read over your order to make sure it is correct?”

Me: *confused* “Sure…?”

(I read over the list and immediately realize the error: the machine reads that I have ordered 999 Meals, 58 Drinks, and 500 Meals I Didn’t Order!)

Me: *laughing* “OH! Oh, no, my order is [Order]!”

Worker: *laughing* “All right, then, your total is [Price]. Have a great day!”

Meals On Escaping Wheels

| Far Rockaway, NY, USA | Right | April 10, 2017

(I am the customer in the story. My mother and I are at a popular fast food chain waiting for our orders. It’s a busy day and there are around eight to ten customers after us. We notice that it’s taking a while for our food to come. When the employee comes up to the counter to hand us our drinks, she gives us a funny look.)

Employee: “Did you take your food, ma’am?”

Us: “No, we’re still waiting.”

(The employee looked confused and went in the back to ask where our meals were. Other customers were also inquiring about their orders. After ten minutes, the supervisor came out and asked if anyone was still waiting for their food. One customer just happened to mention a woman taking several bags with her when she left. The supervisor’s and the employees’ jaws dropped. It turned out that the woman had dashed off with about ten meals! Hers included!)

I Just Work Here – Actually Worked!

| MI, USA | Right | April 7, 2017

(This occurs in the drive-thru.)

Customer: “Wait, why are your large fries so expensive now?”

Me: “The price went up several weeks ago.”

Customer: “What?! That’s ridiculous! Why did they go up so much?!”

Me: “I’m sorry, I’m not sure.”

Customer: *condescendingly* “You don’t KNOW?”

Me: *flatly* “No, I don’t. I just work here.”

Customer: “You— Oh. Huh, yeah, I guess that would be right.”

Me: “Can I get you anything else?”

Customer: “No, that’s all.”

Me: “Your total comes to [total]. Please pull around to the first window.”

Manager: *over the headset* “I can’t believe that actually worked.”

Me: *over the headset* “Sometimes honesty is the best policy. Don’t ask me; I just work here!”

They Cashed Out A While Ago

, | Streamwood, IL, USA | Working | April 6, 2017

(I go into a popular fast food place and order a chicken sandwich…)

Cashier: “Okay, swipe your card when you’re ready.”

Me: “Um, I’m paying with cash?”

(The cashier looks confused for a moment, then says hesitantly:)

Cashier: “Okay! Swipe your cash when you’re ready!”

Me: “…?”

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