Unfiltered Story #198712

, | Unfiltered | June 27, 2020

What’s My Trash is Your Trash

(When I work at the shop, there is always at least one person who gives me their trash, despite there being two large trash cans on either side of where they are standing and one small bin on the counter for straw sleeves;)

One scenario:

Me: (Hands a lady her drink) Thank you, have a great day!

(Lady proceeds to rip open a new straw from its sleeve and stuff it into my tip jar.)

Another scenario:

Man: I want [drink] in a medium, please.

Me: Alright, that’s going to be-

Man: Can you please throw this away? (Holds a wad of dirty tissues.)

Last scenario:

(I just finish handing a large family with children from the ages 5-18 their drinks.)

Family: (Opens up straws, ripping the sleeves into tiny bits and leaving them on the counter.)

Me: …

Unfiltered Story #198696

, , | Unfiltered | June 26, 2020

I work at Burger King and we currently have a deal where you get 2 Whopper meals for $10. Knowing some customers say they want two of the deals but only want the two meals not four, I always clarify. But then this happens.

Customer: I want two of the 2 for $10 deal you have going on.

Me: Ok so then you wanted 4 meals total, correct?

Customer: Yes.

After handing her the cups for all four meals, she tells me she only wanted two meals. I had to have my manager issue her a refund in the middle of lunch rush.

Moral of the story, make sure you’re listening to the person who is taking your order.

Unfiltered Story #198690

, , , | Unfiltered | June 26, 2020

(I work at a burger joint inside a mall, and overheard a customer tell this to a coworker)

Customer: “I can’t have any tomatoes on my burger, I’m severely allergic. Can I also have extra ketchup on that?”

They Need More Lifeguards… For The Out-Of-Water Hazards

, , , , , , | Working | June 25, 2020

When I was fourteen or fifteen, I worked in the snack shack at my local swim club. This was my first real job, so I didn’t have a lot of experience, but I learned quickly. The snack shack was run by a separate company from the pool, so technically, they were my employers. But I will tell you, it sucked.

This place, had anyone actually checked on it, would have broken so many health codes that they wouldn’t have even been able to fit them all on one paper. The entire floor under our grill and fryers was a massive grease pit, and the entire summer, I was scared it would catch on fire and explode.

One time, I swore I saw a mouse disappearing into the bread drawer. Halfway through the summer, there was a fly and maggot infestation. When food went bad, we usually scraped off the ick and still served the good parts!

Toward the end of the year, the company basically gave up on us and stopped sending restock items. This meant that, on Labor Day, by far the pool’s busiest weekend of the year, we were out of fries, onion rings, bread in general, hamburger buns, waters, sodas, candy, and tuna.

And, to top to all off, they took an extra three weeks after the snack shack closed for the year to get us our pay, and they likely wouldn’t have paid us at all if I hadn’t put up a fuss.

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Shake-ing With Rage

, , , , | Right | June 24, 2020

My manager needs to get some of her tasks completed so she lets me take charge and just operates as an acting manager. Our store has a policy that anyone taking orders in drive-thru always needs to end an order asking if their screen is showing correctly so the order does not turn out to be wrong in the end.

Lo and behold, a customer doesn’t check his screen and this is what happens.

Me: “Sorry, sir, what seems to be the problem?”

Customer: “I ordered a vanilla shake but you guys gave me a chocolate shake.”

Me: “All right, can I see your receipt, sir?”

The customer hands me the receipt and I see that his order says chocolate instead of vanilla.

Me: *To my coworker* “Did you ask if his screen was correct?”

Coworker: “Yes.”

Me: *To the customer* “All right, sir, so, as you can see here on your receipt, we had a chocolate shake on your order, and we did ask if your screen was correct. If you’re willing to go to the end of our line so I can help out the rest of the customers in line, I will be glad to fix the shake for you!”

Customer: “But I ordered a vanilla shake!”

Me: “I know, sir, but we did ask if your screen was correct. We have other customers to he—”

Customer: “Just go and make the shake!”

I’ve offered to help him by just having him wait maybe three minutes in line so I can help our other customers and I’ve been nothing but kind to him, so I lose all will to help him anymore.

Me: “I’m sorry, sir, but like I said, we asked if your screen was correct and it even says here that it’s a chocolate shake.”

Customer: “Why can’t you just make the shake?!”

Because it’s a waste of product.

Me: “Because, sir, we asked if your screen was correct and we even have on the order that it is a chocolate shake.”

Customer: “I’m about to throw this shake at you!”

Me: “I’m sorry, sir, but we asked if your screen was correct and it even shows here that we have it ordered as a chocolate shake.”

Customer: “You’re a creep, you know that?”

I am a little taken aback as I was expecting a different insult, one that wouldn’t make me fall down laughing.

Me: “All right, sir! Have a nice day!”

Customer: “A real creep!”

I shut the window as he was shouting that at me and he drove off.

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