Time For Everyone To Go Home

, , , , , | Right | November 23, 2017

(One afternoon I am doing a bit of cleaning around the fast food restaurant where I work, getting ready for my shift to end, when a really weird customer comes up to the counter. He seems like he is drunk, or possibly high, and isn’t making much sense. My manager goes over to help him.)

Customer: “Phone?”

(My manager looks at him, confused. She has to talk to him a bit before she eventually figures out that the customer wants to use our company phone to call for a taxi to take him home. My manager eventually agrees to this and calls a cab company. However, when I get off my shift some time later, I find out that the taxi never arrived for some reason. I brush this off, clock out of work, and walk out to my car alone when I hear a voice behind me.)

Customer: “Hey, mister? Ten dollars.”

(I’m a woman, and I think this guy is about to mug me.)

Me: “Uh, sorry. I don’t have ten dollars.”

Customer: “No. I’ll give you ten dollars if you drive me to my house.”

Me: “No, thanks.”

Customer: “Twenty dollars.”

Me: “No.”

(The customer wanders back to the restaurant. I get in my car and am about to drive away when, suddenly, the tiny parking lot becomes packed with cars and I am trapped in the middle of it. I wait for the traffic jam to clear. Then I hear someone banging on my passenger side window. I nearly jump out of my skin and look over to see it is the drunk guy pounding on my door.)

Customer: “Please take me home.”

Me: “NO!”

(As soon as the parking lot cleared up, I raced home as fast as I possibly could.)

Won’t Amount To Anything

, , , | Working | November 22, 2017

(I’m the idiot in this story. An elderly customer comes to my till with a gift card.)

Customer: “Can you read this for me?”

Me: “Sure!” *turns the card over* “Which part would you like me to read?”

Customer: “The amount?”

Me: “…”

Customer: “…”

Me: “I’m really sorry; it’s been a long day…”

(At least we got a good laugh out of it!)

Save Your Money Or Save Yourselves

, , , , | Right | November 21, 2017

(I work a front counter position at a fast food restaurant. It’s breakfast time, and an older man walks up and orders a number nine combo with a senior coffee, which is half price, and a small orange juice.)

Me: “Okay, sir, that’s going to be [price].”

Customer: “Did you give me my senior discount?”

Me: “Yes, sir, and the only way I could do that was to put the orange juice with the meal.”

Customer: “But the coffee is supposed to be with the meal.”

Me: “Normally, yes, sir, it is but you have the orange juice, too, which means we can put that with the meal, give you the discount on the coffee, and it will be cheaper.”


(I go and get my manager, who has heard the whole thing, and she rings him up like he wanted.)

Manager: “Okay, sir, your total is [more expensive price].”

Customer: “Hey! That’s more expensive than before.”

Manager: “But that’s how you wanted it rung up, sir. My employee was trying to save you money.”

(He becomes violent again.)


Manager: “Have a nice day, sir.”

Doesn’t Listen Before Breakfast, Or After

, , , , | Right | November 21, 2017

(I am second in line at a chain fast food restaurant. I hear the following conversation.)

Cashier: “Welcome to [Restaurant]. How may I help you?”

Customer: “I want a [burger meal].”

Cashier: “Right now we are serving breakfast. If you wait six minutes, I can serve you.”

Customer: “Why won’t you serve me?”

Cashier: “The computer wont let me enter lunch items until after 11:00.”

Customer: “Then I will have [chicken sandwich meal].”

Cashier: “That is a lunch item; I can’t sell that for five minutes now.”

Customer: “How about a [fish sandwich meal]?”

Cashier: “Look at the menu screens.”

Customer: “Yeah.”

Cashier: “When they change over to lunch items, you can order one.”

Customer: “I understand now. I will have a [burger meal].”

Cashier: “Not for five minutes.”

Customer: “You are lying; they just took French fries out.” *points to fryer*

Cashier: “We are starting to cook the food, but we can’t sell it for four minutes now.”

Customer: “Why not?”

Cashier: “The computer wont let me.”

Customer: “Okay, I will have a [burger meal].”

(This goes on until 11:00 rolls over.)

Cashier: “Now you can order a lunch item.”

Customer: “I will have a [burger meal].”

Cashier: “Anything else?”

Customer: “And a [breakfast item].”

Cashier: “We can’t sell those after 11:00.”

Customer: “Why not?”

Cashier: “I’ll make you a deal: if they have any [breakfast item]s left, I will have them throw whatever we have left in your order for free, because I can’t sell them to you.”

Customer: “Why is it free?”

You’re The Reason Why We Need To Repeat Your Order

, , , , , , | Right | November 20, 2017

(I work at a fast food place. A customer walks up to the counter and stares at the overhead menu board.)

Customer: “I want the bundle; what comes in the bundle?”

(I tell her what it comes with, which does not include fries.)

Customer: “Yeah, I’ll take that!”

(I finish taking her order and hand her her drink cups.)

Customer: “What are you doing with those? Aren’t you supposed to get my drinks?”

Me: “No, ma’am. We have a self-serve station for beverages.”

Customer: “Well, I’m going to use the restroom. Can’t you get them for me?”

Me: “No, ma’am. I’m not allowed out from behind the counter while I’m working.”

Customer: “Then use the drive-thru machine.”

Me: “I’m sorry, ma’am. The drive-thru is very busy and I cannot use their machine.”

Customer: “Well, I’m not asking you to!”

(She takes her cups and fills them up before using the restroom. Her bundle is ready before she comes out so I watch it for her. When she comes out, she marches to the box and begins searching it.)

Customer: “Where are my fries?”

Me: “I’m sorry, ma’am. It doesn’t come with fries.”

Customer: “What? I didn’t know it didn’t come with fries! Why didn’t you tell me? Customers don’t know what they’re ordering! That makes it your job to inform them what they order!”

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