Time For Everyone To Go Home

, , , , , | Right | November 23, 2017

(One afternoon I am doing a bit of cleaning around the fast food restaurant where I work, getting ready for my shift to end, when a really weird customer comes up to the counter. He seems like he is drunk, or possibly high, and isn’t making much sense. My manager goes over to help him.)

Customer: “Phone?”

(My manager looks at him, confused. She has to talk to him a bit before she eventually figures out that the customer wants to use our company phone to call for a taxi to take him home. My manager eventually agrees to this and calls a cab company. However, when I get off my shift some time later, I find out that the taxi never arrived for some reason. I brush this off, clock out of work, and walk out to my car alone when I hear a voice behind me.)

Customer: “Hey, mister? Ten dollars.”

(I’m a woman, and I think this guy is about to mug me.)

Me: “Uh, sorry. I don’t have ten dollars.”

Customer: “No. I’ll give you ten dollars if you drive me to my house.”

Me: “No, thanks.”

Customer: “Twenty dollars.”

Me: “No.”

(The customer wanders back to the restaurant. I get in my car and am about to drive away when, suddenly, the tiny parking lot becomes packed with cars and I am trapped in the middle of it. I wait for the traffic jam to clear. Then I hear someone banging on my passenger side window. I nearly jump out of my skin and look over to see it is the drunk guy pounding on my door.)

Customer: “Please take me home.”

Me: “NO!”

(As soon as the parking lot cleared up, I raced home as fast as I possibly could.)

Won’t Amount To Anything

, , , | Working | November 22, 2017

(I’m the idiot in this story. An elderly customer comes to my till with a gift card.)

Customer: “Can you read this for me?”

Me: “Sure!” *turns the card over* “Which part would you like me to read?”

Customer: “The amount?”

Me: “…”

Customer: “…”

Me: “I’m really sorry; it’s been a long day…”

(At least we got a good laugh out of it!)

Save Your Money Or Save Yourselves

, , , , | Right | November 21, 2017

(I work a front counter position at a fast food restaurant. It’s breakfast time, and an older man walks up and orders a number nine combo with a senior coffee, which is half price, and a small orange juice.)

Me: “Okay, sir, that’s going to be [price].”

Customer: “Did you give me my senior discount?”

Me: “Yes, sir, and the only way I could do that was to put the orange juice with the meal.”

Customer: “But the coffee is supposed to be with the meal.”

Me: “Normally, yes, sir, it is but you have the orange juice, too, which means we can put that with the meal, give you the discount on the coffee, and it will be cheaper.”

Customer: *becomes violent* “GO GET YOUR MANAGER, YOU STUPID F***! YOU SHOULD KNOW BETTER THAN TO TRY AND PULL ONE OVER ON A CUSTOMER!”

(I go and get my manager, who has heard the whole thing, and she rings him up like he wanted.)

Manager: “Okay, sir, your total is [more expensive price].”

Customer: “Hey! That’s more expensive than before.”

Manager: “But that’s how you wanted it rung up, sir. My employee was trying to save you money.”

(He becomes violent again.)

Customer: “NEVER MIND! I’M NOT EATING HERE ANYMORE! F*** ALL OF YOU TRYING TO CHEAT ME OUT OF MY MONEY!”

Manager: “Have a nice day, sir.”

Doesn’t Listen Before Breakfast, Or After

, , , , | Right | November 21, 2017

(I am second in line at a chain fast food restaurant. I hear the following conversation.)

Cashier: “Welcome to [Restaurant]. How may I help you?”

Customer: “I want a [burger meal].”

Cashier: “Right now we are serving breakfast. If you wait six minutes, I can serve you.”

Customer: “Why won’t you serve me?”

Cashier: “The computer wont let me enter lunch items until after 11:00.”

Customer: “Then I will have [chicken sandwich meal].”

Cashier: “That is a lunch item; I can’t sell that for five minutes now.”

Customer: “How about a [fish sandwich meal]?”

Cashier: “Look at the menu screens.”

Customer: “Yeah.”

Cashier: “When they change over to lunch items, you can order one.”

Customer: “I understand now. I will have a [burger meal].”

Cashier: “Not for five minutes.”

Customer: “You are lying; they just took French fries out.” *points to fryer*

Cashier: “We are starting to cook the food, but we can’t sell it for four minutes now.”

Customer: “Why not?”

Cashier: “The computer wont let me.”

Customer: “Okay, I will have a [burger meal].”

(This goes on until 11:00 rolls over.)

Cashier: “Now you can order a lunch item.”

Customer: “I will have a [burger meal].”

Cashier: “Anything else?”

Customer: “And a [breakfast item].”

Cashier: “We can’t sell those after 11:00.”

Customer: “Why not?”

Cashier: “I’ll make you a deal: if they have any [breakfast item]s left, I will have them throw whatever we have left in your order for free, because I can’t sell them to you.”

Customer: “Why is it free?”

You’re The Reason Why We Need To Repeat Your Order

, , , , , , | Right | November 20, 2017

(I work at a fast food place. A customer walks up to the counter and stares at the overhead menu board.)

Customer: “I want the bundle; what comes in the bundle?”

(I tell her what it comes with, which does not include fries.)

Customer: “Yeah, I’ll take that!”

(I finish taking her order and hand her her drink cups.)

Customer: “What are you doing with those? Aren’t you supposed to get my drinks?”

Me: “No, ma’am. We have a self-serve station for beverages.”

Customer: “Well, I’m going to use the restroom. Can’t you get them for me?”

Me: “No, ma’am. I’m not allowed out from behind the counter while I’m working.”

Customer: “Then use the drive-thru machine.”

Me: “I’m sorry, ma’am. The drive-thru is very busy and I cannot use their machine.”

Customer: “Well, I’m not asking you to!”

(She takes her cups and fills them up before using the restroom. Her bundle is ready before she comes out so I watch it for her. When she comes out, she marches to the box and begins searching it.)

Customer: “Where are my fries?”

Me: “I’m sorry, ma’am. It doesn’t come with fries.”

Customer: “What? I didn’t know it didn’t come with fries! Why didn’t you tell me? Customers don’t know what they’re ordering! That makes it your job to inform them what they order!”

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