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How Do You Like Dem Apple Pies?

, | Fulton, MS, USA | Bad Behavior, Crazy Requests, Food & Drink

(I work at a very popular fast food chain. This happens around 10:30 pm. I am working the drive-thru window.)

Me: “Welcome to [Restaurant]! How may I help you?”

Customer: “I would like to order two apple pies, please.”

Me: “I’m sorry, ma’am, but we only have one apple pie left for the night. Is there anything else you would like along with that pie?”

Customer: “How much is one pie?”

Me: “Eighty-nine cents.”

Customer: “Aren’t they two for a dollar?”

Me: “It’s $1.19, actually. Plus tax, it’s $1.27.”

Customer: “You can just sell me that pie for fifty cents then.”

Me: “I’m sorry, ma’am, but I’m not allowed to do that.”

Customer: “Well, it’s not my d*** fault you idiots don’t have stuff prepared for customers like you should, so I should get the pie for half the price.”

Me: “Ma’am, I am sorry, but I cannot give-”

Customer: “Stop talking and listen! I’m offering to pay for the d*** thing, so you’re not GIVING me anything!”

(By this time, I’m fed up and I decide to tell my manager about it. While I am explaining what is happening to my manager, the woman is still cussing into my headset. My manager has on a headset as well, so she hears the whole thing. Right as she is about to intervene, the woman blows up completely.)

Customer: “You know what? F*** this s***! F*** this company and f*** you! I will file a complaint on your a** and have you fired, you stupid f****** b****!”

Me: *turns headset back on* “Oh, please do, ma’am. You’ll be doing me the biggest favor.”

(The woman drove off, but she never filed a complaint and I still have my job. I always make sure we have a few apple pies left over towards the night in case I ever have to encounter someone as stupid as her again.)

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With Every Extra Comes Extra Problems

| Derbyshire, England, UK | At The Checkout, Bad Behavior, Food & Drink

(We were clamping down on giving people extra things for free, including the sauces in our special drinks. I was working drive-thru when this happened.)

Me: “Welcome to [Restaurant] drive-thru. May I take your order, please?”

Customer: “Yes, I’d like [Special Drink] but with extra bits and chocolate sauce.”

(My manager nods at me and tells me to charge extra.)

Me: “Okay, that’s fine, sir; however, I will have to charge you for the extra sauce and bits.”

Customer: “What?! They’ve never done that before!”

Me: “I’m sorry, sir, we’re clamping down on giving away things for free. It was against our policy to do it in the first place.”

Customer: “But I shouldn’t be charged for it! I’m the customer. If I wanted extra I should get it for free! Why should I have to pay for extra?!”

(The customer drives off with his drink, having paid for the extras begrudgingly, promising to complain about us.)

Manager: “I never understood where people get the idea that ‘extra’ secretly means ‘free.'”

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Not Quite Floating Their Boat

| Sydney, NSW, Australia | Extra Stupid, Food & Drink, Popular

(The very first customer of my shift comes in.)

Customer: “Hey, I would like a [Soda], please.”

Me: “Yeah, sure. Would you like ice?”

Customer: “Yeah, yeah, sure. Only a small amount though.”

Me: “All right, then, here you go. That’s $1.50.”

(I hand him the Soda and he gives me the money.)

Customer: *right before he leaves* “Hey, what’s this?”

Me: “What’s what?”

Customer: “I said not to add too much ice and here, see? It’s full of it!”

Me: “Sir, I’m pretty sure that ice floats.”

Customer: “Liar! Here, I’ll show!”

(The customer pokes at the ice and the ice bobs up and down. He pokes it for three minutes.)

Manager: *randomly coming out of nowhere* “Sir, ice floats.”

Customer: “Oh, okay, then. Bye.”

Me: “…”

(He also forgot to take the lid, the straw, and his car keys.)