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Pot Calling The Kettle Black, Slowly

| Right | March 14, 2014

(I’m working the drive-thru. I’ve just finished taking an order that took about a minute and a half to get down as the customer was unsure of what they wanted and ordered some items requiring clarifications. I talk to the next car in the line.)

Me: “Hi, welcome to—”

Customer: “I’d just like to say that I waited too d*** long. It’s awful how long I’ve had to wait and I sat there waiting so long and all I want are two ice cream cones!”

Me: “I’m sorry about that. Your total is [total] at the first window. Please—”

(The customer drives forward as I’m still talking and ultimately ignores me.)

Me: *at the window* “Hi, that’ll be [total].”

Customer: “I didn’t mean to sound rude, but that wait was far too long!”

Me: “And again, I’m sorry about that, but the wait is also a matter of the customer ahead of you.”

Customer: “That was still too long! Do you know how much gas I probably wasted just sitting there, waiting? Any other business would be ashamed of making me wait that long!”

(There is a pause as the customer then digs through her purse for her wallet. After maybe a minute, during which other customers have lined up behind her, waiting to pay:)

Customer: “What was my total?”

Hot On The Trail Of Stupidity

, | Working | March 12, 2014

(As I’m cleaning the heat chute, my arm accidentally touches the hot bottom ridge causing me to yelp.)

Coworker #1: “Are you okay?”

Me: “Oh, yeah. This thing is just really hot.”

Coworker #1: “Really?”

(Taps it once before resting their fingers on it for a couple seconds.)

Coworker #1: “Ow!”

Coworker #2: “What happened?”

Coworker #1: “This thing is hot!”

Coworker #2: “Really?”

(Also taps it before resting fingers on it.)

Coworker #2: “Ow!”

Me: “…”

Pay It Forward, Driving Backwards

, | Right | March 10, 2014

(I’m working the drive-through at my restaurant. A customer drives up.)

Customer #1: “Can I have a small [soda], please?”

Me: “That will be [amount]. Please pull forward.”

(The customer pulls up to the window and I hand her the drink. She hands me cash to pay for it.)

Customer #1: “Do you take personal checks?”

Me: “Uh, yes, we do, but you’ve already paid in cash, ma’am.”

Customer #1: “Yes. I want to pay for the next person in line, too.”

Me: “You want to pay for the next person?”

Customer #1: “My pastor challenged everyone at my church to perform an act of kindness this week. So I’ll just sign a blank check and you can write in how much the next person’s order costs. Is that okay?”

Me: “Hang on. I should probably check with my manager.”

(I explain the customer’s request to the manager, who looks a bit confused, but says we can do that.)

Me: “The manager says it’s okay, ma’am.”

Customer #1: “Great!”

(She signs a blank check and hands it to me, along with a religious tract.)

Customer #1: “Could you just let the next person know it’s all taken care of, and please give them that pamphlet, too?”

Me: “Yes, I certainly will.”

(She cheerfully drives away, saying ‘bless you.’ A few minutes later, the next customer comes through the drive-through.)

Customer #2: “Yeah, can I get a [sandwich combo] with a large [soda]?”

Me: “[Sandwich combo] with a large [soda]. Yes, sir. Please pull forward.”

Customer #2: *pulling up to the window* “You didn’t tell me how much it was back there.”

Me: “Well, you don’t have to worry about that, sir. The lady who came through the drive-through before you wrote out a check to take care of the next person’s order. She said she’d pay for it.”

Customer #2: “What? You’re joking.”

Me: “I swear.”

Customer #2: “How could she know how much my order would be?”

Me: “She left the amount line empty for me to fill in the cost of your order.”

Customer #2: “Well, s***, son! In that case, give me TWO [sandwich combos], four [sandwiches], four [other sandwiches], another large fries, a 20-piece [chicken nuggets], an apple pie, and a $50 gift certificate!”

Me: “Uh…”

Customer #2: “It’s a blank check, right? So just write what I f****** asked for.”

Me: “Hang on a minute.”

(My manager has been listening over my shoulder. He gives me a resigned shrug and tells me to do it. With all the items the customer asked for, the total is over $100. As I hand the customer his huge order, I also hand him the religious tract the woman gave me.)

Me: “She also asked me to give you this pamphlet, sir.”

Customer #2: *looking at it for two seconds before tossing it into his back seat* “Hah! Joke’s on her! I’m already a Christian!”

(I can still hear him laughing as he pulls away.)

Came To Within An Inch Of Getting It Right

, | Right | March 6, 2014

(After working late shifts at the local discount retailer, I pull into a fast-food drive thru.)

Drive Thru Worker: “Welcome to [Restaurant]. May I take your order?”

Me: “Hi, I’d like a six-inch nugget, please.”

(There are a couple seconds of silence, and then I hear the speaker turn on and I hear some laughter and giggles in the background.)

Drive Thru Worker: *barely able to speak without giggling* “Uh… Could you repeat your order?”

Me: “I’d like a six-inch nug— OH, MY GOD! No! I want a SIX-PIECE nugget!”

(I complete my order and pull around to see the worker and two of his coworkers red-faced and trying to contain their laughter. In the mean time, I’m no better; my face was red with embarrassment. I pay and get my food, and I couldn’t have gotten out of that queue fast enough! I guess I subconsciously wanted to go to the sub shop that night.)

Playing Games With Work

, | Working | March 5, 2014

(Early on a Saturday morning, one of my coworkers calls in sick, citing symptoms that are almost flu-like. Our manager calls me in to take his place during one of our busiest lunches of the week. Early in the afternoon, our manager calls the coworker to check on him. The coworker’s dad answers.)

Manager: “Hey, how’s [Coworker] doing?”

Coworker’s Dad: “Oh, he’s fine. He just left for the big college ball game with some friends, actually.”

Manager: “Oh, really? Have him call me when he gets back in.”

(That coworker didn’t keep his job past that afternoon!)