Unfiltered Story #149691

, , , | | Unfiltered | May 11, 2019

(We have a large selection of both breakfast and lunch sandwiches, all available on any one of our 20 different bagels. We also take orders at one register, and the customer pays at another – it keeps the line moving faster and makes it easier to make the food faster.)

Me: Hi there! What can I get for you today?
Customer (impatient): I want your bagel sandwich.
Me: Alright, which sandwich would you like.
Customer (looking at me like I’m an idiot): The breakfast sandwich.
Me: Which one of our breakfast sandwiches? (pointing to the menu board)
Customer: The one with egg.
Me: All of our breakfast sandwiches have egg on them.
Customer: Just the regular one.
Me: The bacon and cheddar sandwich is the most popular.
Customer: Not that one! I want the one with sausage!
Me: That would be the sausage and cheddar egg sandwich then.
Customer: NO! The OTHER one!
Me: Do you mean the [specialty sandwich]?
Customer: Of course.
Me: What kind of bagel would you like that on? (gesturing to the wall of bagels)
Customer (staring blankly at the wall, then back to me): I want the regular one.
Me: So, the plain bagel?
Customer: No, the one with cheese?
Me: The asiago?
Customer: No, the other one! (pointing to the specialty cheese bagel).
Me: Alright. So, that’ll be the [reads back order]. Do you want anything else?
Customer: Yes. I also want a large coffee and banana.
Me: Okay, you can go ahead and pay down at the other register. (points)

(Customer walks to the other register.)

Customer: Why is this so expensive?! The breakfast sandwich is only supposed to be [price of the cheapest breakfast sandwich with no sides or drinks]!

(Customer gets mad and storms out after getting food).

Fast Food And Polygamy

, , , , , , | | Right | May 10, 2019

(One night, both of my parents come home late from work. I am in the car with my dad, while my other three siblings ride with my mom, who drives a silver minivan. They decide over the phone to go to the same drive-thru place. My dad notices her pulling in behind him, and gets an idea. We pull up to the window.)

Cashier: “Hello, that’s going to be [total mentioned over the speaker].”

Dad: *smiling* “I’d like to pay for my wife behind me, as well, please.”

Cashier: “Sure, no problem. Their total is [total that doesn’t sound abnormal for four people].”

Dad: “That’s fine.”

(He pays and we drive into the parking lot. We call my mom.)

Dad: “Hey, did you pay yet?”

Mom: “No, we aren’t at the window yet.”

Dad: “Huh?”

(That’s when we turned around and saw a guy in a red pickup truck pull out after us. Apparently, my dad was too tired or not paying attention and didn’t see the guy pull in. That cashier must’ve been so confused.)

The Sauce Of Your Anger Are The Gays

, , , , | | Right | May 6, 2019

(My managers are out of town. I work for close family friends; they own the franchise I work for so things are often pretty lax and they leave the store to my coworkers and me without a “real manager” on duty sometimes. In these times, I have to act as the manager and handle comments and complaints, etc. A customer enters the store with her grandchildren and my coworker takes their order.)

Coworker: “Thank you for choosing [Fast Food Restaurant]. What can I do for you today?”

Customer: “I want your three-piece strip five-dollar lunch with a honey mustard and a ranch.”

Coworker: “Okay, ma’am, no problem. It will be fifty cents for an extra sauce; is that okay?”

Customer: *suddenly angry* “I CAN’T BELIEVE YOU WOULD CHARGE FOR AN EXTRA SAUCE!”

Coworker: “I apologize for the inconvenience, ma’am, but it is company policy.”

Customer: “FINE. Just give me a honey mustard, then!”

(I walk away. I have only overheard this conversation as I am stocking up something close to the register. I immediately forget the customer, as I usually do if I don’t take the order. The transaction finishes; my coworker gives the customer her food and even ends up giving her the sauce for free. She eats and leaves with her grandchildren. About thirty minutes later the phone rings.)

Me: “Thank you for calling [Fast Food Restaurant]. How may I help you?”

Customer: “IS THIS HOW YOU RUN YOUR BUSINESS?!”

Me: *immediately confused, but recognizing her voice from earlier* “I’m sorry, ma’am. I don’t know what you mean; was something wrong with your meal?”

Customer: “I CAME IN WITH MY GRANDCHILDREN AND THERE WAS A COUPLE HUGGING AND KISSING IN YOUR DINING ROOM AND YOU DID NOTHING ABOUT IT!”

Me: *still confused* “I’m sorry, ma’am, but I didn’t see the couple, and even if I did, there’s nothing I could really do. It’s not illegal.”

Customer: “MY GRANDCHILDREN WERE THERE! THEY HAD TO SEE A GAY COUPLE HUGGING AND KISSING. IS THIS HOW YOU RUN YOUR BUSINESS?”

Me: *suddenly understanding* “Well, ma’am, as I said it’s not illegal, so there is nothing I can do.”

Customer: “WHY DIDN’T YOU KICK THEM OUT? MY GRANDCHILDREN HAD TO SEE IT!”

Me: “Ma’am, this franchise of [Fast Food Restaurant] is a major supporter of [Local Pride Celebration] and we believe that all love is equal. We would never kick a couple out for being gay.”

Customer: “Well, you just lost a customer!”

Me: “Well, ma’am, we don’t want your bigoted money, anyway.”

(The customer then hangs up the phone and I proceed to tell my coworkers about it.)

Coworker: “How do you think she would have felt if you told her all her food and ice cream were prepared by not one, or two, but three gay people?”

(The cook and I are bisexual and my other coworker is a lesbian. Ha!)

But They Will Be Laughing For Hours

, , , , , | | Right | May 6, 2019

(I’m working the front at a fast food restaurant with another coworker. After a big rush, a customer comes up saying he didn’t get his order and that he’s been waiting for an hour. I apologize and tell the managers about it. A few minutes later he comes back up and asks again; it’s almost ready. He sits back down at his table with at least ten people and my coworker brings out his food, but not before looking at the time stamp on the customer’s receipt.)

Customer: “Yeah, I waited an hour for this!”

Coworker: “It’s been seventeen minutes.”

(The entire table laughed for a solid minute.)

Unfiltered Story #148851

, , , | | Unfiltered | May 3, 2019

So i work at a Sonic as a carhop, and our menu has many different food items and literally says we have over a million drink combinations. Now many people say blueberry instead of blue raspberry, an honest mistake that we half the time correct because most people just say it wrong and know what it is. However this particular night i go up to a car with four drinks with blue raspberry.
Me: Hi my name is **** how are you tonight?
(customer mumbles something like fine)
Me: ok so i have a **** is that correct.
Woman: NO!!! WE ASKED FOR THE BLUEBERRY ON ONE AND THEN AND AND A UHHHH BLUEBERRY COCONUT ON THE OTHER AND A BLUE LIMADE.
Me: oh i’m sorry ma’am but we don’t have a blueberry flavor–
Woman: WHAT DO YOU HAVE?
Me: we have a blue raspberry and a blue coconut but no blueberry.
(After a bit of the woman being rude i figured out the drinks and go inside to change it. I come back out witht the correct total)
Woman: *still screaming and being rude* THANK YOU
Me: You’re welcome ma’am and you have a nice evening.
(i hear her mumbling about them always screwing up the order, not even knowing we only had four people in the store when we were scheduled with nine)

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