Can’t Read The Menu As She Drove Through It

, , , | Right | September 30, 2019

(I’m working at an ice-cream-based fast food restaurant at the drive-thru area. A customer pulls up.)

Me: “Thank you for stopping at [Restaurant]. How may I help you?”

Customer: “Yes, what kind of sundaes do you have?”

Me: “All of our sundae flavors are listed on the right side of the menu board.”

(We are told to say this because we have almost every flavor you could think of, so this list is HUGE.)

Customer: *now screaming into the speaker* “I CAN’T READ IT! THAT’S WHY I’M USING THE DRIVE-THRU AND ASKING YOU! I DON’T HAVE MY GLASSES!”

Me: *to my coworker* “Okay, so, why the h*** is she driving if she cannot read a menu board that’s less than five feet away from her car window?!”

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Unfiltered Story #168430

, , | Unfiltered | September 28, 2019

(Our store usually has a lobby that is open 24/7, as is drive-through. One night, after I worked my afternoon shift and my boyfriend arrived for his evening shift, he discovered several people had called in, and they were forced to close lobby. The customers that were already there (and myself) were allowed to remain, but nobody else was allowed inside. I’m used to staying overnight at the store with my boyfriend, so I brought my laptop and settled in beside one of the windows. Two drunk college students arrived and tried to come in, even though the door was locked and there was a large sign saying “WE ARE CLOSED”. They then saw me in the window and marched over.)

Customer: *through the window* Let me in!

Me: *shakes head, points at sign*

Customer: LET. ME. IN.

Me: *shakes head again, shrugs*

Customer: Why won’t you let me in?!

Me: *points at sign again*

Customer: FINE. F*** YOU THEN. *punches the window beside my face, flips me off, and storms away, girlfriend in tow*

Unfiltered Story #168418

, , | Unfiltered | September 28, 2019

(I work at a fast food restaurant and we get everything frozen)
Me: Hello, thank you for choosing [ Restaurant]
(no response i just hear the car pull up to the window)
Customer: Hello,I just came through and got a chicken sandwich and there is no meat here.
She hands me the sandwich and look at it and it looks like she cut open the patty and scraped it out.
Me: I’m sorry about that did you want a new one?
Customer: NO!! Just tell your chef to make it better next time.
Me: (trying not to laugh) I’m sorry our head chef is out of town this weekend, its our sous chef today.
She scoffs and drives away.

They Don’t Own The Monopoly On Expiry Dates

, , , , , | Right | September 27, 2019

(I work for a fast food mega-company that has run an annual Monopoly competition for about the last ten years. The rules are simple: buy food, peel stickers, maybe win stuff. The vast majority of the prizes are food and these can be redeemed on your next order, etc. To avoid people carrying over stickers from the previous year or gathering large amounts of them via online purchases, they carry an expiry date which is roughly two weeks after the promotion itself ends. It is now about three weeks since the promotion has ended and I am working drive-thru at the order window — face to face — when a woman pulls up to the window with four kids and produces the largest stack of Monopoly stickers I’ve ever seen; there are literally hundreds of them.)

Customer: “I’d like to redeem all of these, please.”

(There are two issues with this. One is that there is a two-prize limit per person, so even with five people in the car she could only claim ten. Issue number two is that the promotion stickers expired five days ago and are now entirely invalid and worthless, which I explain to her.)

Me: “I’m very sorry, but all this year’s Monopoly stickers expired on [date five days ago] and it’s now [current date]. The stickers are now invalid and can’t be redeemed again. I’m very sorry.”

Customer: “But I know there’s some way to redeem them, so get started.”

Me: “Again, sorry, but they can’t be redeemed. The till literally no longer possesses the function to put them through.”

Customer: “Well, now my family has to go hungry; you’re just a b****** and your mother can burn in Hell!”

(She then drives off and as she does so one of her kids, who is at best ten years old, shouts at me.)

Kid: “You worthless c***!”

(My manager rang around the local stores later in the day. She’d tried the other five stores in our franchise group and a further four stores at least, coming out with similar comments to everyone else who turned her down.)

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Medium Serving For A Supersize Jerk

, , , | Right | September 26, 2019

(A middle-aged woman comes in.)

Me: “Hi. How can I help you?”

Customer: “Just a serving of fries, please.”

Me: “Small, medium, or large?”

Customer: “No, just fries.”

Me: “Yes, of course, but which size would you like? Small, medium, or large?”

Customer: “No, potato fries!”

Me: “I’ll give you a medium-sized serving, okay?”

Customer: “No, I said just fries! Potato, fried in oil, with salt! POTATO! OIL! SALT!”

Me: “That’s exactly what you’ll get.”

Customer: “Geez, that shouldn’t be that complicated to get fries. You need to learn how to do your job right!”

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