Behind Every Man Is An Embarassed Wife

, | Right | March 9, 2008

(The place I work at, our dining room closes at 10pm but the drive-through stays open all night. I had just locked both the dining room doors when a man comes up and starts banging on the 1st door. We start talking through the door.)

Me: “Sorry, we’re closed.”

Customer: “You screwed up my order!”

Me: “I’m sorry. You could go through our drive-through and they’d be happy to help you.”

Customer: “I just came through! They’re the ones that messed it up.”

Me: “I’m really sorry about that, if you go through again they’ll fix it for you.”

Customer: “I don’t have my car!”

Me: “But you said you just went through?”

Customer: “Yeah, but I don’t have my car anymore.”

Me: “I can give you our store number. If you call, we’ll replace your order tomorrow.”

Customer: “Just open the door!”

Me: “I can’t sir, we’re closed.”

(The man then walks around the store to the 2nd door and starts banging there.)

Me: “Sir, the only way we can fix this is if you go through the drive-through or give us a call.”

Customer: “I don’t have a phone!”

Me: “You can save your receipt and show it to us tomorrow. We’ll replace the whole order.”

Customer: “This is bull-s***!”

(He then enters the drive-through on foot, weaving through cars in line, gets between the drive-through window and a car waiting to order and starts banging on the glass.)

Manager: “I’m sorry, sir, I can’t open the window unless you’re in a car.”

Customer: “I don’t have my car anymore and you messed up my order. Tell your employees to open the door.”

Manager: “I’m sorry, we can’t unlock the doors once we’re closed. That’s our policy. If you return in the morning, we’ll be glad to help.”

Customer: “Don’t f*ck with me. I’ll call the cops on you! You can’t refuse service to me!”

(Just then, a car pulls up behind him. The woman driving rolls down her window.)

Woman: “Get in the f*cking car! It’s not that big a deal.”

Customer: “They won’t fix our order!”

Woman: “Get in the f*cking car! This is f*cking embarrassing!”

(The man gets in and the car pulls up to the window.)

Woman: “I’m sorry. All that happened was you forgot to give us a burrito.”

Manager: “We’ll get that for you right away.”

(As soon as the window is closed, the woman starts yelling at the man again.)

 

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The Straw Man

, , | Right | February 26, 2008

(Holding a large box of straws, I walk out towards the customers side of the registers during lunch time at a busy shopping center fast food restaurant, to refill all the straw holders.)

Me: “Excuse me, sir…”

(I walk up beside the customer, but still giving him some space despite the fact it was busy and crowded.)

Angry Customer: “To hell with that c**p. Why do you get to go first? I’ve been waiting here for TEN MINUTES!”

Me: “I’m just…”

Angry Customer: “You’re just impatient; that’s your problem. Wait in line like the rest of us.”

(A lot of other customers are staring at him. He has clearly not even realized I am in uniform.)

Me: “Sorry, sir. I work here and I need to refill these straws. A lady complained before because all the straw holders had run out.”

Angry Customer: “Well why are you doing that NOW? Couldn’t you have picked a better time to do it?! I lined up here and all I want is a lousy meal and you’re in my way…” *continues on and on*

Me: “Look, it’s our policy to not hand out straws because of hygiene reasons, so I must refill the straws so the customers can take them themselves so they can, you know, drink?”

Angry Customer: *loudly* “You’re very rude. I want to talk to your manager immediately!”

Me: *sarcastically, as he has not noticed “MANAGER” on my name badge* “Hi, I am the manager on duty. My name is [My Name]. What seems to be the problem?”

(Other customers nearby giggle/laugh.)

Angry Customer: “Well, that’s just f***ing great. What a piece of s*** place anyway. F***!”

(He stormed off after wasting about 15 minutes of his life over some straws.)

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Alignment, Lawful Good; Wisdom, -6

, | Right | February 18, 2008

Customer: “Yes, do your combo meals come with a Coke?”

Me: “Yes ma’am, they come with fries and a drink.”

Customer: “But what if I wanted something other than Coke?”

Me: “Well, you fill your drink yourself around the corner over there, so you can get whatever you want.”

Customer: “Oh, okay.” *customer places order*

Me: *sets out tray with receipt on top*

Customer: *looks at receipt, suddenly frowns* “Hey, it says ‘Coke’ on here for a drink. I didn’t order a Coke!”

Me: “That just means you ordered a drink.”

Customer: “But I didn’t want a Coke!”

Me: “That’s fine, ma’am. You can put whatever you’d like in your drink at the drink machines back there.”

Customer: “BUT IT SAYS COKE ON THE RECEIPT!”

Me: “All of the soft drinks are the same prices. It doesn’t matter what it says on the receipt.”

Customer: “Oh…” *leaves with her cup and fills her drink*

Coworkers: *laugh for the next ten minutes*

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Nonsensical Hypotheticals

, , , | Right | February 17, 2008

(The customer has pulled up the the drive-thru after ordering a coffee.)

Customer: “Can you add the cream and sugar for me?”

Me: “It’s against policy to do that to prevent contamination.”

Customer: “Well, what if I had no arms?”

Me: *dumbfounded*

Customer: “If I spill the cream as I’m adding it while driving, I’m going to sue you!”

Me: “Sir, you’re in a parking lot. You can pull over.”

(The customer speeds off.)

Manager: “If he didn’t have arms, how would he be driving?!”

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How OJ Might Order OJ

, | Right | February 16, 2008

Customer at a drive-through: “Do you have orange juice, not an orange drink?”

Me: “Yes, we have orange juice.”

Customer: “I asked if you have orange juice, not an orange drink!”

Me: “And I said we do have orange juice…”

Customer, yelling: “Why don’t you answer my question!”

Me: “I did…twice…”

Customer: “F**k you! I don’t need to take this!”

Me: “Oooookay then…”

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