Having A Corn Squabble

| CA, USA | Right | August 30, 2016

(At my work we have a combo option, which is one side and a drink, and a platter option, which comes with two sides and a drink. On this day, we are severely short-staffed, so my manager has to cook. I’m packing orders when I notice an order says platter, but only has one side listed and an extra side charged. My coworker says he must have pressed the wrong button ringing it up, so I call over the customer to work it out.)

Me: “Hi, I’m sorry, it seems my coworker accidentally rang you up for a platter, which comes with two sides, and I noticed you already paid for another side, so if you want I can give you one extra side for no extra charge.”

Customer: “I already have everything I want.”

Me: “I understand that, sir, but I’m saying you paid for another side by accident, so I’m asking what you want.”

Customer: “I told you I already have everything I want. I don’t want anything else.”

Me: “In that case, I have to call over my manager to refund the extra side you were charged for. Are you sure? Because you essentially have a free side coming at you.”

Customer: “Yes, I’m sure. I don’t want another side.”

(I call over my manager, who takes a couple minutes as she is in the middle of dropping chicken in the fryer, and return to packing orders. As my manager refunds the customer for the extra side, I hear him ask her this:)

Customer: “Did I get corn with that?”

(Manager turns to me; I shake my head no. By this point his refund has been completed.)

Manager: “No, sir, you didn’t.”

Customer: “Can I add a corn, then, please?”

Me: *internally screams*

Gluten Intolerance Versus Gluten Ignorance, Part 2

| NY, USA | Working | August 29, 2016

(I always ask for no onions on my burger, but they always put onions on my burger every time, almost like they are doing it on purpose. Today I try something new.)

Me: “I would like a burger with no onions.”

Cashier: “Why not?”

Me: “I’m gluten free.” *I am not gluten intolerant*

Cashier: “Oh, I’m sorry, I’ll make sure you don’t get any onions.”

(I don’t think I was totally in the right, but they made my burger correctly!)

Gluten Intolerance Versus Gluten Ignorance

Glossy Kiss And Make-Up

| KY, USA | Working | August 29, 2016

(It’s a slow day and most of our cleaning and stocking chores are done so we’re all talking while we have some down time. One of our coworkers pulls out a tube of lip gloss and begins applying it in the middle of the floor despite already wearing heavy makeup.)

Coworker #1: “What are you doing?”

Coworker #2: “I’m putting on lip gloss, duh.”

Coworker #1: “But why? We’re at work. Since when do we need to wear makeup?”

Coworker #2: “Well, I happen to work around people all day and I’m sure the customers feel better when I wear makeup.”

Me: “You know, our dress code actually states that heavy makeup is prohibited and that the most we should be wearing is a foundation with very small amounts of eyeliner or mascara.”

Coworker #2: “Well, I need to wear this makeup. I’ve gotten a bunch of compliments on it.” *flounces off*

Coworker #1: *to me* “A customer told me she looked like a gothic whore so I don’t think it’s working out for her.”

The Gloves Are Off

| KY, USA | Working | August 29, 2016

(I’ve worked at a popular fast food restaurant for almost three years and I’ve seen a lot of employees come and go. During my first few months, I got to work with this gem of a coworker. The oven is beeping loudly.)

Coworker: *pulling pies out of the oven* “Ouch!”

Manager: “What just happened? Are you okay?”

Coworker: “Yeah, it’s just these gloves don’t work! I got burned pulling the pies.”

Manager: “Gloves? You mean the oven mitts?”

Coworker: “No! The ones on the platform over there!”

(She points to the kitchen platform where we stock latex-free plastic gloves for sanitation purposes while making food on the line.)

Manager: *face-palm*

(And on another occasion when she is taking cash for the drive-thru window…)

Coworker: *turns to shout to the front* “Can someone come and take over for me?”

Manager: “No, why?”

Coworker: “This is too fast for me!”

Me: *to another worker* “There’s a reason we call it fast food…”

Putting You Into A Real Allergen Pickle

| Ottawa, ON, Canada | Right | August 29, 2016

(There was a regular who would come around at least once a week in the drive-thru on my shift. Every single time, some variant of this conversation would happen.)

Regular: “I want a [Famous Sandwich] combo with a bottle of water. No pickles on the sandwich; I’m allergic.”

Me: “Did you still want the sauce on it, then? There’s a LOT of pickles in the sauce.”

Regular: “No, I can have the sauce. Just no pickles.”

(This continues, with me being legally obligated to warn him about the sauce every single time, until the following:)

Me: “There’s a LOT of pickles in the sauce.”

Regular: “No! I still want the sauce. I’m just allergic to the texture of pickles!”

(That’s right: allergic to the ‘texture.’ We all figured he just wanted grounds to demand compensation if we messed up and added them.)

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