Pointless Points

| Franklin, TN, USA | Right | May 10, 2010

Me: “Thank you for calling [restaurant]. How can I help you?”

Caller: *irate* “Hi, I came in yesterday and ate one of your sandwiches and it tasted awful. I want a refund!”

Me: “I’m sorry to hear about that experience ma’am. Did you say this happened yesterday?”

Caller: “Yes, it was yesterday.”

Me: “As in Sunday? You’re sure this happened yesterday?”

Caller: “Yes. I went through the drive-thru yesterday and got a sandwich that tasted awful!”

Me: “Yesterday?”

Caller: “Yes, Sunday, yesterday, what’s the problem?”

Me: “Well, I’m sorry ma’am, but we’re closed on Sundays.”

Caller: “Your point?”

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The Twelve (Billion) Days Of Christmas

| Australia | Right | May 6, 2010

(Note: this takes place Christmas Eve.)

Customer: “What’s this about you guys closing tomorrow?”

Me: “Yes, we are closed for Christmas day so we can have time with our families.”

Customer: “But if you’re closed, then what am I supposed to feed my family with!? You guys are supposed to be open all the time!”

Me: “But what about our families? Can’t we spend time with them?”

Customer: “No, because you’re supposed to be here working and serving us food!”

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The Best Looks Come With No Brains

| Pueblo, CO, USA | Right | April 21, 2010

(I call waiting customers numbers when their food is ready. I notice a customer picks up the wrong item.)

Me: “Ma’am, you accidentally picked up the wrong meal. This one is yours.”

Customer 1: “Oh, I know. This one looked better.”

(The customer walks off with wrong meal.)

Customer 2: “Excuse me, did she just take my food?”

Me: “Well, actually yes. I’m really sorry about that, I tried to tell her and she wouldn’t listen.”

Customer 2: “Well, I don’t blame her. My food looked way better.”

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Can’t Vouch(er) For His Intelligence

| Miami, FL, USA | Right | April 13, 2010

Me: “How may I help you?”

Customer: “Cheeseburger and a small coke.”

Me: “Alright, your total is $2.99.”

Customer: “What?”

Me: “Your total is $2.99, sir.”

Customer: “No, it’s not. It’s free!”

Me: “Excuse me?”

Customer: “I won some of your scratch off things and got a free cheeseburger and small coke!”

Me: “Oh, I’m sorry, you should have said that sooner. Well, give me the coupons then.”

Customer: “I had to bring them?”

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Not A Nice Touch

| Australia | Right | March 24, 2010

Me: “Hi! What can I get for you?”

(Customer places his order, pays, and takes his food without saying a word.)

Me: “Here you are. Have a nice day.”

Customer: “What if I don’t want to have a nice day, huh?”

Me: “Um…don’t?”

Customer: “Don’t be so rude!” *storms out angrily*

Coworker: “What just happened?”

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