Bad Day LA

, | Goshen, IN, USA | Right | May 29, 2012

(It’s my first night working drive-thru. I’m really nervous and trying to be polite to the customers. A man orders his meal and pulls up to window to pay. He looks mad. He pays me, and I give him his change and hand him his bag.)

Me: “Have a nice day!”

Customer: “Not with the day I’m having.”

Me: “Yeah, we all have those kind of days.”

Customer: “NOT with the kind of day I’m having! When your wife leaves you for a richer man, goes to California with him, and then calls you because she wants money to come home, THEN you’re having a bad day!” *screeches out of parking lot*

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Penny Unwise And Pound Foolish

, | San Francisco Bay Area, CA, USA | Working | May 29, 2012

(It’s shortly after a large chain started offering “1/3 Pound” burgers. I overhear the following conversation while I waited for my order to be ready.)

Customer: “What’s the difference between the 1/3 Pounder and the 1/4 Pounder?”

Cashier: “Well, it’s a 1/3 Pounder, so it’s smaller than the 1/4 Pounder.”

Customer: “Why would anyone want that?”

Cashier: “It’s probably for people who don’t want as much food. People watching their weight or something.”

Customer: “So, why does the 1/3 Pounder cost more than the 1/4 Pounder?”

Cashier: “I…think it’s made from higher quality meat?”

One Order Of Nepotism To-Go

, | Burke, VA, USA | Working | May 26, 2012

(It’s about 10 at night, and I stop at a drive-thru for a late dinner. There are no cars behind me in line, so I take a few moments to examine the new items on the menu.)

Me: “Could I have a few seconds to look at the menu?”

Employee #1: *via the drive-thru intercom* “Lady, just order already!”

Me: “Fine…” *I place an order and pull up*

Employee #1: “You really should keep your f***ing a** going to keep the line moving.”

Me: “There was no one else here. No one was behind me.”

Employee #1: *shrugs and waves me forward*

(As I pull forward to get my food, I complain to the girl with my order.)

Employee #2: *sighs* “Yeah, you’re the third person to complain tonight. He’s the manager’s son, so I don’t think anything’s going to be done about it…”

(Needless to say, I never went to that particular franchise again.)

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I’ll Take This Shift To-Go, Please

, | New Zealand | Working | May 25, 2012

(I walk into a fast food restaurant. Note that I’m standing right in front of the server as I place my order at the counter.)

Worker: “That will be $14.35. Please drive to the 1st window.”

Me: *staring blankly*

Worker: *realizes what she just said* “Oh! That’s $14.35!”

Weekend Roundup: You Drive Me Crazy

, , , , | Not Always Right | Right | May 20, 2012

Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!

  1. Drive Hoo:
    Woohoo! Drive-thru customers can really drive you crazy!
  2. Preserving Life, 1-Up At A Time:
    Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
  3. Copycats…and Copy Dogs, Copy Sheep…:
    A customer wanting to clone his dog? Just another day at the bookstore!
  4. That Was Random:
    One coffee shop customer takes a random walk on the weird side.
  5. We Can Thank Hollywood And “Hacker” Films For This:
    Tech support can fix your hard drive, but not the car you drive!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

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